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Old 04-02-2002, 07:35 AM
     
  #1 (permalink)  
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We need an actual FAQ page for the 6035!

We are starting to get many more new users ever since the huge price drop of the phone occurred. Many people are joining asking many of the questions that have been asked way back in the beginning or a few months ago. It has become apparent that many don't think to do a search, but I also think there many terms and basic things that could be covered by a FAQ.
 
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Old 04-02-2002, 07:18 PM
     
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I'm one of these new people. I'm trying to not ask stupid questions but I'm new to palm tops, PalmOS, Kyocera, and brushing my teeth. :d

I guess if I was a nice guy, I'd keep track of my questions and the answers that I find and post them. I'll try and do that.

pedz
 
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Old 04-03-2002, 11:34 AM
     
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Another newbie

I'm another newbie to the Palm and 6035 stuff.

I'd love to see a FAQ and would definitely get good use from it. :d

Here's my wish list: links for ringers, applications, where to buy accessories, and accessory/applications reviews. :
 
 
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Old 04-03-2002, 12:20 PM
     
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We have a FAQ section; however, since it's just a plain discussion section, it tends to have too much discussion in it.

What we need is for one of the administrators to volunteer to moderate a group-- then, we set up a moderated group where people can post, but the moderator is very judicious about what actually goes into the group. That way, it's all facts and no conversation.

I'd volunteer myself, but I know I won't be able to do the job well with my current workload.

That way, instead of saying "use the search function" we can say "RTFFAQ".
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Old 04-03-2002, 03:26 PM
     
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APG
Excellent idea! I'll talk to Jimmyjoe about implementing this feature. I guess I can volunteer myself to moderate that also
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Old 04-03-2002, 11:37 PM
     
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If that's the choice, then someone has got to take the time to clean up the FAQ discussion board.
 
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Old 04-04-2002, 05:06 PM
     
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Naah, just rename it "FAQ discussion board".

Yah, that's the ticket...
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Old 06-23-2002, 01:51 PM
     
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So how about it? Doesn't this board deserve a real FAQ?

So I see the question has been asked before I did it - (I'm not going to bother including a link to that thread, you know what I'm talking about!)

So looking back in this thread I see a motion, a second, and a volunteer to administrate - what do we need to do to get this bird off the ground? I mean honestly, the lack of a well organized FAQ is my only criticism with this board - weve got the people and the information, let's just start working on a CONSENSUS PROCESS where clear information can be posted - I think we'll all end up happier with the board, with the new people who come in, and probably with our phones, as well.

I'm willing to pitch in however I might be of use - I'm sure there are others as well, couldn't we divvy up some main FAQ sections to various members?
 
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Old 06-23-2002, 02:56 PM
     
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For your consideration...

[color=brown:2f8cd4c4e1]
Okay, i wrote a really great proposal, and then I lost it while messing around trying to turn on HTML for this post. So here's the short version:

I propose the Administrators adopt a structure for the 6035 FAQ, parcel out the sections to trustworthy members who will collate everything that we think we know, and everything that we know we think regarding that topic, and who will then submit said topics bcak to the administrators who will, upon approval, post the information to a new FAQ section of the board.

I've come up with a structure to use as a starting point, I have no ego in this at all, rip it to shreds if you've got better ideas, but I wanted to put my mind where my mouth was and provide something to get the ball rolling.

Cheers
[/color:2f8cd4c4e1]

PROPOSED STRUCTURE FOR 6035 FAQ

1.* ABOUT THIS BOARD

1.1.**** Mission

1.2.**** History

1.3.**** Ts & Cs


2.* BASIC 6035 OPERATION

2.1.**** Telephone


2.1.1.******** Software/Firmware Version History

2.1.2.******** Ringtone Installation

2.1.3.******** Service Providers

2.1.3.1.** Verizon

2.1.3.1.1.********** Activation on Verizon

2.1.3.1.2.********** Activation of a SPRINT-Branded phone on Verizon

2.1.3.1.3.********** Upgrading Firmware with Verizon

2.1.3.2.** Sprint

2.1.3.2.1.********** Activation on Sprint

2.1.3.2.2.********** Upgrading Firmware with Sprint

2.1.3.3.** Others

2.2.**** Palm


2.2.1.******** OS/Firmware Version History

2.2.2.******** Desktop Software

2.2.3.******** Kyocera-Branded Desktop vs. Palm Desktop

2.2.4.******** Windows

2.2.4.1.** (?)Win 95/98

2.2.4.2.** (?) Win 2000/NT/ME

2.2.5.******** Macintosh

2.2.5.1.** OS 9

2.2.5.2.** OS X

2.2.6.******** Synchronization

2.2.6.1.** Hardware Configurations

2.2.6.1.1.********** Serial Cradle

2.2.6.1.2.********** USB/Serial Adaptors
2.2.6.1.2.1.***************** Palm Connect
2.2.6.1.2.2.***************** Kyocera-branded USB/Serial Converter
2.2.6.1.2.3.***************** Keyspan

2.2.6.1.3.********** Infra-Red

2.2.6.1.4.********** Network

2.2.6.2.** Database Backup & Restoration

2.2.7.******** Modem/Data Use (?) ( Frankly I have no idea if this should be a “palm” category or a “phone” category or perhaps its own category??)

2.2.8.******** Program Installation

2.2.8.1.** Process

2.2.8.2.** Recommended Programs

2.2.8.3.** Links

3.* ADVANCED 6035 OPERATION

3.1.**** Ringtone Creation

3.2.**** KWPST


3.2.1.******** Advanced Programming Access & Features

3.2.2.******** Upgrading your firmware

3.2.3.******** Advanced backup & restoration of your 6035

3.2.4.******** Startup Logo Creation

4.* EXTERNAL RESOURCES

4.1.**** Palm Software

4.2.**** 6035 Ringtones

4.3.**** Other Information Sources
 
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Old 06-23-2002, 06:20 PM
     
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Sounds like a great idea. A FAQ section using the above format (or something similar) should be of great use. I'm available if help is needed.
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Old 06-24-2002, 07:54 PM
     
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ive begun work on the faq on my site and will submit it to be incorporated into this site when its done.

right now im playing witht the layout and soon i'll start actually locating and placing content

http://6035.voicesinmyhead.net
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Old 06-24-2002, 11:08 PM
     
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