I do so wish I could find SOMEWHERE that has the basic 6035 software online. I have tried Verizon & Kyocera sites neither have the software available.
You go to a new site or get a new laptop and you need to sync your address book. You have to go home (in this case some 83 miles away) get the CD and drive back.
The destop/synch software should be available online somewhere.
Why would you recommend the 4.0 software? I was told the 4.0 software would not work properly with the phone.
Anyone? /ELA
[quote:4863583374][i:4863583374]Originally posted by KLiuLess [/i:4863583374]
[b]I think you're barking up the wrong tree, or whatever you want to call it
Stop looking for Kyo-specific software and go to Palm's website to download Palm Desktop 4. [/quote:4863583374]
The "4.0 software" being refered to is the Palm Desktop V4.01 Desktop Software. It is freely available at the Palm website.
If this does not resolve your problem then you'll need to be a little more specific in describing to us what it is that you are looking for or trying to achieve.
[quote:88bc5a8d91][i:88bc5a8d91]Originally posted by hatman [/i:88bc5a8d91]
[b]The "4.0 software" being refered to is the Palm Desktop V4.01 Desktop Software. It is freely available at the Palm website.
If this does not resolve your problem then you'll need to be a little more specific in describing to us what it is that you are looking for or trying to achieve. [/quote:88bc5a8d91]
I've been unable to find that KWPST file or the SW update file.
I've tried to connect to that BeBe's website where that file is supposed to be according to some of the posts. But that sites re-direct appears to be down.
Also I searched Dogpile and every other search engine I can think of to find it.
The files are on somebodys computer after they downloaded them. Somebody does still have them don't they??????????????????????????????????????????
James
__________________
Remember, When the long night comes return to the end of the beginning.
I've also been looking for these files for some time now. It seems that Kyocera has been crawling web sites and posing as people asking for the files, and then they send legal letters and threaten to down ISP connections for distributing copywrited material belonging to them. The only down side is that in Peoria, IL there are no service centers (sales only) for over 100mi, and the sales stores don't even know what KWPST is, much less how to upgrade my phone or enable *2...
At this point I've given up, and I just call the local Sprint store every week and I'm trying to make myself such a pain that they do something to service my phone...
Does your *2 function work on your phone?
My versions are SK 1.1.11 and KT 1.1.19 and PRL 10014. When I try to use Sprint's utility to fix the *2 (contact Sprint & load new PRL over the air), it tells me this is not a Sprint phone (I purchased from BestBuy, Activated over the Web, and it is labeled "Sprint" on the phone and screen... I was on the phone for 2.5 hours and 5 levels of escalation when I first got it trying to get this to work, ending with the SR. support tech saying - "Gee, I don't know what you can do to get this working, just use the 800#, or visit a Sprint Service store after a road trip to Chicago or St. Louis". I'm interested to know your experience.
I got my phone at a sprint store, they activated it.
*2 did work up and untill they updated it. I tried the activate *2 program, doesn't work for me either. When I press *2 I get a message saying "The feature code you entered is not valid. Please stay on line and customer care will be right with you" Then a voice says 606 (2 second pause) 1, then it disconnects me.
I spent 40 minutes on my landline talking to a Sprint rep 15 minutes re-explaining several times what was happening. He finally entered a trouble ticket for me.
I'm here in Houston, and there's several stores with service centers in them. I have a feeling I'm going to be visiting them soon! :d
I'll keep you advised of my adventures, maybe some good can come out of this by way of more info.
James
__________________
Remember, When the long night comes return to the end of the beginning.
True, the *2 problem has been known for some time. There is a prc out that can solve this problem without having to wait for a customer care rep to answer the call and figure out what you are talking about.
If anyone else out there still needs this file, please let me know and I can post it.
Unless the file you have is different from the one that Sprint has on their website it is of little use.
I've downloaded the *2 Activate.prc file from their website and it does not work, it says my SprintPCS phone is not a Sprint phone. Even though I purchased it from a SprintPCS store, and had them activate it. I even had Sprint do the update to KT 1.1.1.19 & PRL 10015, and that was when the *2 problem occurred.
So the #2 is a good enough solution for me, I can remember to punch a different key.
Thanks,
James
__________________
Remember, When the long night comes return to the end of the beginning.
I tried dialing #2 last night or the night before, and I got the same message as with *2: "This feature is not enabled, please hold while we transfer you to Customer Care."