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Old 11-22-2003, 07:28 PM
     
  #1 (permalink)  
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My G has stopped ringing all the time

Hey,
Strange problem. About a week ago, my G stopped ringing reliably. When the power was off, it woudldn't ring, and then when I turned it on and touched anything (or tapped any icon), I would get simultaneous "missed call" and "voicemail" alarms, and it would show that the call had JUST come in (even if it had been hours old).
So, I did a hard reset and reloaded a stripped-down version. The problem originally started right around the time I loaded Animated Today and Macromedia Flash, so I avoided those two apps, as well as many others.
To my large surprise, the newly-formatted phone is doing the same darn thing.

Any ideas from anybody on what might be causing it or how I might try to fix it?

Thanks.
 
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Old 11-26-2003, 01:00 AM
     
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I say try the PRL update on this.
 
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Old 12-02-2003, 10:34 AM
     
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I noticed the exact same thing . When the power is off sometimes it doesn't ring or pop up calendar notices, and then when I turn it on I get simultaneous "missed call" and "voicemail" alarms. It shows the current timestamp for the missed call - even though I know it's old. The strange thing is that it doesn't happen all the time. Sometimes it comes on and rings - sometimes it doesnt. I thought I'd wait for a new software version to come out - I got the latest PRL this morning - 21. I've also had people complain of it ringing 10 or 11 times before I answer it - when I know I've answered it quickly. (not sure how that happened without going to voicemail - but maybe that's a solution to increase the number of rings before going to voicemail?)
I noticed on another post that someone installed wizbar - and was getting the same problem. I originally installed wizbar because I loved it on my iPaq, but have since done a hard reset and not reinstalled. I'm not sure if that could leave something on the phone through a hard reset or not?
I bought the three year replacement plan - and am tempted to get another one to see if it has the same problems. . .
 
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Old 12-02-2003, 02:40 PM
     
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I've also had people tell me they've called me, but my phone never rang, or it rang many times on their end, but only a few on my end. And sometimes I don't receive missed call notifications. Could this be related to the phone's relatively poor signal reception or Sprint's dead spots?
 
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Old 12-02-2003, 10:52 PM
     
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If you move around allot, drive, travel etc. You will miss calls. One of the bad features of a single band phone. Mine is a great work/home phone but for travel it just won't cut it. I was missing calls left and right, it was crazy. Its not Sprint though, this phone combined with single band and some bad reception tends to do this.
Are you in a good service area?
Thanks.
Pete
 
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Old 12-03-2003, 09:37 AM
     
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From what I understand from Sprint, it's the nature of the beast. Normally it takes about 2 rings before the call is sent through to my phone. I asked Sprint about this and they told me it was normal and gave me some mumbo jumbo as to why. What I do wish is to be able to change our voicemail settings so that it doesn't answer it as soon as it does. I get a good 4 rings before it does that, but I wish I had a little more time. As far as I know there's no work around for this, but it'd be really cool.
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Old 12-12-2003, 06:33 PM
     
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OMGosh, this is exactly what my phone does. Only us with the same problem can really understand it. Its not that we miss calls, or out of area or anything like that. I can be standing right next to my wife and have her call me and nothing happens at all. BUT, as soon as I hit the power button, I get an incoming call message for less than half a second, then missed call notify. Call log says the call just came in, even though it can be hours or days when the call was placed. I also never get my calendar notifies or alams until I hit the power button. If it was an issue with the voicemail pic-up, It wouldnt affect the calender and alarms. Im at a loss, but see that we have a problem and should all get together with Sprint on a conference call, they are blaming it on me...........

Last edited by felices : 12-12-2003 at 06:39 PM.
 
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Old 12-12-2003, 10:09 PM
     
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It would seem to me at last that there is a problem in the software. There is a call some where in there that wakes up the phone so it can ring and display notices. This does not happen on a hard reset phone as for as I know. So if that is case it must be some installed program that is in some way modifying the wake up call in the programming.
 
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Old 12-13-2003, 12:11 AM
     
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Mine started with the Wizbar install. I have done like 4 or 5 hard resets and not installed anything. Still does it......
 
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Old 12-13-2003, 10:11 AM
     
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Wizbar

I've seen this problem on a few different posts, and all the people who have the problem seem to be related to a wisbar install. Does anyone know a developer at Wisbar - maybe where we can get some more information to undo what the wisbar install puts on the pocket pc? The source code is out there for a download if anyone wants to parse through it - http://www.pelmarinc.com/html/pocket_pc.htm Obviosly a hard reset doesn't remove it - because we all still have the same problems. And there is no way to flash it - so we need to figure out how to fix it.
 
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Old 12-13-2003, 12:07 PM
     
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That has to be correct, something is installed or changed that a hard reset does not reverse. I still think it has something to do with dynamic notify. That is a setting that wizbar advance added so that us phone user would get a dynamic visual as the signal goes up and down. Without that turned on, the icon was static and would only change when the power button was turned off then back on. Thats when my problems started. We should check more into this....
 
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Old 12-16-2003, 10:30 PM
     
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