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09-02-2004, 04:42 PM
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Join Date: 03-21-2004
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Location: Alexandria, VA
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I'm in the Washington DC area, I've also had two Sprint store sales reps confer with their "technician" who said that I had to download the firmware update from the Sprint website. Man, if only we could...
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09-02-2004, 05:01 PM
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Join Date: 02-12-2002
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Location: MA
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1,066 |
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Quote:
Originally posted by nsanders
My main concern is that he asked me to bring my cable (no biggie), but you guys are saying that is not the cable needed. So, what cable do I need?
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The local Sprint store near me told me that. However, I think that they do not know what they are talking about. |
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09-02-2004, 05:11 PM
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Join Date: 09-30-2003
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Location: NC
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Quote:
Originally posted by msccjohnson
.....well, I hate to say I told you so, but I TOLD YOU SO!
Last night I arrived at my local PCS store at 5:45pm and left 2 hours later without the upgrade to my I500. Of course, only after first standing in line 40 minutes to simply reach a sales associate, who promptly took the phone to the store tech, who we later found out left the store at approximately 7:05pm (guess he figured he'd put in his 8hrs!!) without notifying anyone or flashing my phone as per his store managers request.
.....so you ask, what did I get for my time and troubles.... a simple I'm sorry and a hand shake...
"SPRINT...MAKING WIRELESS BETTER" ha, what a joke! 
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 FINALLY SWEET SUCCESS!!! I was able to get confirmation from the tech at my local NC store (you go Mike!!) that he had the software, the cable and the ability to put XG23 on my phone.
I arrived at 11:30am and he was finished at 11:40am!!
Come to find out he was the Tech/Rep. who I purchased my phone from back in June 2003. He is apparently helping with this store as it is a new start up. I told him if he leaves he needs to let me know what store he ends up at next.
I'm going to call him and ask if it is ok to use his name and store as a possible resource for (other store techs) that those of you out there seem to be fighting an up hill battle with over this upgrade...
(MIKE just saved Sprints you know what in my eyes!!) __________________
msccjohnson
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09-02-2004, 08:18 PM
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Join Date: 03-26-2002
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Location: Northern AZ
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PDAPhone: 700p
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Carrier: Verizon
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430 |
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msccjohnson:
Did you go from WF30 straight to XG23 or did you also get the WK19?
If you went straight from WF30 ...
Does the XG23 fix the mic sensitivity?
Thanks for the help.
P.S. Congrats on your success!
__________________
Nicky
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09-02-2004, 08:57 PM
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Join Date: 04-10-2003
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Location: Cleveland, OH
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PDAPhone: Diverged: i550+Centro
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Carrier: Sprint---i550? Yes I Can!
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Headset: Sony Ericsson IV-835
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1,329 |
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Quote:
Originally posted by nsanders
msccjohnson:
Did you go from WF30 straight to XG23 or did you also get the WK19?
If you went straight from WF30 ...
Does the XG23 fix the mic sensitivity?
Thanks for the help.
P.S. Congrats on your success!
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skipping wk19 or not will not make a difference in whether the problems from wf30 are fixed.
IMHO, xg23 must also fix ibm ir sync and mic sensitivity, or else it why would it be released? it would just be a glorified wf30 with a new name and a slightly smarter data connection... __________________
My Dream Phone? i550 In The Shell Of An a900!!!
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09-02-2004, 09:06 PM
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Join Date: 03-26-2002
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Location: Northern AZ
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PDAPhone: 700p
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Carrier: Verizon
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430 |
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Yes, I would assume so, but I just wanted to check (you know what happens when we assume). So, XG23 "should" include all of the good stuff from WK19 and correct all of the bad. That is what I am counting on.
__________________
Nicky
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09-02-2004, 09:13 PM
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Join Date: 04-10-2003
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Location: Cleveland, OH
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PDAPhone: Diverged: i550+Centro
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Carrier: Sprint---i550? Yes I Can!
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Headset: Sony Ericsson IV-835
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1,329 |
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I will attempt to compare my xg23 against a wk19 as soon as i can...until then i would say it's a very safe assumption, after all the a500 had like 4 firmware's, and they didnt announce the fixes that the 2nd firmware had when the 4th caame out-obviously because even samsung wouldn't be stupid enough to release a firmware that fixes new bugs, but doesnt fix what they already fixed...
__________________
My Dream Phone? i550 In The Shell Of An a900!!!
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09-02-2004, 09:41 PM
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Join Date: 02-12-2002
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Location: MA
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1,066 |
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The new firmware is not a "patch", it is the whole image (think "program"). Installing it is a complete replacement, there is no incremental effect.
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09-03-2004, 09:11 AM
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Join Date: 12-20-2003
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Location: NYC
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nyc - maybe try the sprint store @ 77&Bway
Earpiece on my first phone stopped working, I took it to this store and within 15 minutes (including on-line time) they replaced it no hassle. I have WK19 and haven't been annoyed enough yet to ask for an upgrade, but perhaps some of you (e.g. booklaw) who tried the midtown stores might want to try this one next. It's the least crowded store that seems to offer full service that I've been to. But YMMV. If I do go in, I'll post about the experience.
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09-03-2004, 12:11 PM
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Join Date: 01-30-2002
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Location: Atlanta, GA
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932 |
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now that more people are getting the new firmware..
has anyone else tested the SMS?? Does the MID now come through after the upgrade for anyone??
__________________
old devices: I300, I330, I500
current: I730
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09-03-2004, 12:13 PM
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Join Date: 09-30-2003
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Location: NC
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60 |
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Quote:
Originally posted by nsanders
msccjohnson:
Did you go from WF30 straight to XG23 or did you also get the WK19?
If you went straight from WF30 ...
Does the XG23 fix the mic sensitivity?
Thanks for the help.
P.S. Congrats on your success!
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Yes, I switched/flashed from WF30 straight to XG23.
Yes, I beleive that XG23 fixed the mic sensitivity issues as I have spoken to several people over the last 2 days either setting the phone down in front of me on the desk or holding it away from my mouth (i.e. Nextel walkie-talkie style). I have had no complaints thus far from the people on the other end of the line.  I will continue to experiment and advise...
I have not yet had time to attempt an IR sync with my old IBM ThinkPad but will advise as to that issue after the holiday weekend.  __________________
msccjohnson
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