i not use my phone for a long time and forget my password , i want to use my sphi500 again please someone now how delete de password ¿ i trie the hard reset but not work i like very much mi cellphone please help me ....thanks

Open the Security app. Tap Password. One of the options that appear is Lost Password. Tap it, it will warn you that you’ll lose everything. Go for it, assign a new password, sync your data back in and Bob’s your uncle.