Every time the battery runs out, or if the battery is removed from the phone, I lose all of the information from my PDA. I am required to re-initialize my phone and either re-enter information or sync it back up to my computer. Why? Is this normal (I can't imagine that it is!)? Any help would be appreciated.

I experienced the same problem with my first I300, brand new, right out of the box. I suspect that you might have a dead back-up battery in your phone. In any case, I exchanged the defective phone for a new one, and it has been working fine for more than three years.

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Richard