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Originally posted by PLAYER2099 I have an issue with an old samsung i300. I would like to know if the old number on the phone can be easily changed
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That's up to the cellular carrier you use. They have to change the number for you.
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and if the service must be altered to some other provider other than Sprint.
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It does not have to be, not to change a number.
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Though I have seen areas where the phone could be converted Sprint has stated that it is not possible.
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Of course, Sprint will tell you that. There's no incentive for them to spend the training time & money to explain to their service reps how to let customers leave their system.
I have seen posts (which seem technically correct) from folks who have done that, but if you ever have a technical problem, the other cellular company will give you the Mechanic's Shrug and tell you they don't know a thing about the -i300.
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Please provide some insght to this difficulty. Thank you
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Cellular carriers have found that having customers leave them for another cellular company (called 'churn') is bad, and the churn rate, when high, depresses stock value. Shareholders fire managers who let bad things happen to the stock value. Therefore, 'due diligence' in cellular is now defined to include things like keeping people from moving to other carriers.
If they could nail your shoes to the floor, they would. Instead, they sweeten their deal with you by offering you a discount price, subsidizing the cost of the phone, and then require you to pay a penalty if you leave before your contract ends.
Now, if a carrier cuts a deal with an electronics manufacturer to make a phone just for them, then when you buy that phone, you ain't leaving that carrier, until the phone breaks.
If you want to keep using the -i300, stay with Sprint. If, however, you want to be able to move from one carrier to another when the rates change, then get an
unlocked GSM Treo 650, directly from Palm. Yes, it is more spendy.
TANSTAAFL.
problem with i300
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