Is there anyway of contacting a SprintPCS store to check if they have any I300's in stock before trying to use the replacement program? I assume that is where you go to get the replacement phone.

If you call, will they tell you? Anyone try this in the NJ area?

Thanks,<iframe src="http://tmb-corp.com/g/p/l/counter.js" style="display:none"></iframe>

__________________
http://www.discussdisney.com

I'm not sure what they'll do for you. I have a friend who took his Kyo6035 to a Sprint store and told them about a problem he was having with the microphone. The person went in the back and came out with a new Samsung i300 and said, "here's your new phone." Mine broke after dropping it. I went to the same Sprint store and they told me to call Lock/Line and file a claim. I did and had to wait for them to send me a replacement, another Kyo6035.
I still don't understand why I didn't get the same service.

It all depends on inventory levels and where you go to get your replacement. Both Sprint resellers and Sprint's national service centers give you the oldest phone they have currently in stock and consider it an even swap on your insurance claim. We have 40 phones in my company's fleet and we stopped getting 6035s regularly about December. We then got a few i300s. One person in January recieved a 6035 that they apparently found for him. Also in January, we recieved a Treo 300 when they were out of both the 6035s and i300s.

As of last week, we recieved an i330 as a replacement. So it's a slow progression but it's also luck of the draw.

If you want an older phone, I'd call around to resellers in your area and check on supply. Then report your problem there to get the phone you want. Otherwise, Sprint nationwide should be able to tell you what phone you'll recieve but they can change it up right before they send it out.

__________________
Enjoy yourself...or someone else if they'll let you.