okay so my phone turned off and will not charge. I took off the back and tried to reset it and nothing happened. I have only had the phone a couple months and have not damaged it in any way... Please help!!!!

you've tried soft resets? Hard resets? try removing the battery and plugging it in and then turning it on. if none of that works (especially the hard reset, which will totally wipe your phone back to stock) then you may need to contact tech support. The phone should function without a battery if plugged in.

I tried a soft and hard reset and I called tech support and they think it is my battery. I have only had the phone a couple months so the battery went pretty quick if that is the problem.

Thank you for the reply