__________________
-Michael
Need help setting up your i730/i830 or other WM2003/WM5 Phone, as well as the other hacks I have done, check out the MRailing Guides and Links
I bought Resco File Explorer, and loved it for my i730. I got the update when I went to WM5. I transferred it to a Tilt I was trialing, and it wouldn't accept my code. I have emailed them ~5+ times and heard nothing after 2 weeks. I tried it in my i760 and have the same problem. Since they don't seem to respond to emails, I feel as if I'm hosed. I asked them if the code is specific to the handheld, but of course I haven't heard. I haven't heard complaints from anyone else so I don't know why I am having so much trouble.
I have checked my name and code number entry numerous times on both machines, so I doubt that is it. When the "trial period" is over for each phone, the program won't do much of anything. Based on the unresponsive customer service more than anything, I can't recommend their software.
I bought Resco Utilities when I had Wm 2003 on my i730 and then upgraded when I moved over to WM5 on the i730. I installed it on my i760 earlier this week and the transfer worked just fine. All part of the Resco Utility package seem to be working correctly under WM6 based on what I have tried to date.
I bought Resco Utilities when I had Wm 2003 on my i730 and then upgraded when I moved over to WM5 on the i730. I installed it on my i760 earlier this week and the transfer worked just fine. All part of the Resco Utility package seem to be working correctly under WM6 based on what I have tried to date.
Since nobody else was complaining, I figure something must be wrong at my end. That doesn't bother me as much as the fact that they aren't responding, over several weeks, to multiple emails begging for help.
I sent them an email last weekend before I got my phone asking whether I could transfer my software over to the new phone given my i730 registration and never got a response either. I finally just went ahead and installed it on the new phone and the automated registration stuff barfed out new registration codes for me which worked fine.
I was lucky in that my software worked fine without needing their help.
Here is the PHM Regedit. Take the EXE in the ZIP and just place it on your device, and then create a shortcut to it in the /windows/start menu/programs/ directory.
__________________
-Michael
Need help setting up your i730/i830 or other WM2003/WM5 Phone, as well as the other hacks I have done, check out the MRailing Guides and Links
I sent them an email last weekend before I got my phone asking whether I could transfer my software over to the new phone given my i730 registration and never got a response either. I finally just went ahead and installed it on the new phone and the automated registration stuff barfed out new registration codes for me which worked fine.
I was lucky in that my software worked fine without needing their help.
Unfortunately, my original purchase was just over a year ago. I upgraded (free) to the WM5 version within my one year period, and this is the code that won't work. When I try the "request your code", it either sends me my same old code, or tells me I can upgrade for 50% off. I still don't understand:
1) Why my WM5 code won't work, when everyone else seems to find it working fine.
and... 2) why they don't respond to emails asking for support. They seem like a good company with a good product and reputation, but I wonder how they keep it with support as bad as this.
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