I spoke withe Level 2 Verizon Tech support. They did not even know what I was talking about. They say that unless it is a Verizon Wireless Bluetooh headset it will mess up the phone..........
They also told me to go to the store.
Went to the store, they told me i need to get a compadibility chart from Samsung. then get two of those headsets and show them in the store that it does not work.
Spent 3 hours on the phone. One tech told me he contacted Samsung and they were working on a fix ( No date). The next tech told me they (Verizon)has an internal sytems that shows the bugs they are working on getting fixed. This was not anywhere on the list........ sounds doubtful it will ever get fixed.
Last edited by yuengling440 : 04-19-2008 at 02:10 PM.
I don't mean to discredit the complaints... 'cause complaining is probably some noble form of protected speech... and I know no-one wants to hear that they have to DO something to make things act as they'd like... but if there were a pretty easy fix - like push one or two buttons - would it at least be a little better?
I, for one, actually like that it stays connected to the last device, regardless of what other devices show up. I have three BT "headsets": Moto 320, Moto S9, and Panasonic home phone system. I like that the new setup doesn't magically pop from place to place if two of them happen to be turned on. I press a button or two and it's where I want it when I want it.
Every time I hear a bitch about this, I wonder if everyone is clear on what the problem IS or IS NOT. Many have read "bluetooth problem" and assumed that the phone doesn't work with any BT device. That's not it. It's only if there's two devices.
That's an issue for switching between car BT and headset BT. Ideally, if the car turns off, the phone should go to the headset. If both are on, the user should have to turn off the headset and the phone should automatically go to the car. I totally agree on that.
I sort of hope that Microsoft fixes it with a "automatically use this device" option versus the old method - which left the WRONG device attached as much as not if two were turned on at the same time.
So... for anyone reading to be clear: this is not "Multiple BT devices not auto reconnecting" as the title says; it's "two or more headsets not reconnecting when one goes away and the other shows up".
Well, I tell you that I have both problems. I know some do not but I do. My phone doesn't switch to other BT device. It sucks having 4 different devices that I have to manually switch everytime I want to use a different one.
It also does not always reconnect to the same device. Sometimes I have to go back to the headset page and have it reconnect. Sometimes it does, sometimes it doesn't...then I have to soft boot the phone to get it to work. So contrary to your belief, that is not the only problem with this stupid phone. If they have a newer device in the next 6 months (which I doubt), I'm going with it. If I could go with another carrier, I would but because of my work situation, I'm stuck.
Four different headsets? or other types of BT devices?
My wife has issues with her BT headset dis-connecting that we think may be related to the headset "sleeping" since we've swapped phones and headsets to try to figure it out. I know that if I turn off my main headset and turn it back on when I want to use it, it has worked 100% of the time since the day I got the phone. Also, when I use the manual switch it has worked 100% of the time as well. If those things weren't 100%, I'd return / swap the phone.
I don't mean to discredit the complaints... 'cause complaining is probably some noble form of protected speech... and I know no-one wants to hear that they have to DO something to make things act as they'd like... but if there were a pretty easy fix - like push one or two buttons - would it at least be a little better?
I, for one, actually like that it stays connected to the last device, regardless of what other devices show up. I have three BT "headsets": Moto 320, Moto S9, and Panasonic home phone system. I like that the new setup doesn't magically pop from place to place if two of them happen to be turned on. I press a button or two and it's where I want it when I want it.
Every time I hear a bitch about this, I wonder if everyone is clear on what the problem IS or IS NOT. Many have read "bluetooth problem" and assumed that the phone doesn't work with any BT device. That's not it. It's only if there's two devices.
That's an issue for switching between car BT and headset BT. Ideally, if the car turns off, the phone should go to the headset. If both are on, the user should have to turn off the headset and the phone should automatically go to the car. I totally agree on that.
I sort of hope that Microsoft fixes it with a "automatically use this device" option versus the old method - which left the WRONG device attached as much as not if two were turned on at the same time.
So... for anyone reading to be clear: this is not "Multiple BT devices not auto reconnecting" as the title says; it's "two or more headsets not reconnecting when one goes away and the other shows up".
I think that you are still missing the problem. The issue is that a connected device, regardless of whether or not it is the only one or one of many, will not reconnect when it is back in range of the i760.
Scenario 1: I have one bluetooth headset paired to my i760. My i760 is on, BT is enabled on it and I turn my BT headset on while in range of the i760. If BT is working as designed, this BT headset should automatically connect to the i760. For most headsets, automatic connection/reconnection does not occur with the i760, although it should. I have 4 different BT headsets that I have tried on the i760, and only one of them ever reconnects, although only about 50% of the time.
Scenario 2: I have just finished a conversation on my bluetooth headset. I leave my i760 at my desk and walk out of range of the i760 with my BT headset. The headset alerts me that I am out of range by beeping in my ear. The headset goes into sleep mode after 2 minutes. I walk back into range of the i760. If BT is working correctly one of two things should occur: 1) the headset wakes up on its own and reconnects to the i760 (hit and miss with different BT devices), or 2) I hit the headset's button once, it wakes up, looks for a BT device in range and reconnects to the i760 which is set to be visible. This never happens with most BT headsets and the i760, although it should. Of the 4 that I have, only one, the BlueAnt Z9, will sometimes reconnect if I hit the multiuse button once when in range. The other 3 are hoplessly lost and will have to be manually reconnected.
So, in my experience, the issue is not one of multiple devices not reconnecting, but no devices ever reconnecting once they have been turned off, have gone out of range or randomly lose the BT connection to the i760. I certainly would hope that Samsung will fix this with a patch and not wait until 6.1 is "ready" for the i760, but I wouldn't hold my breath.
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i760, Every Samsung Windows Mobile device prior to it. PDA user since HP95. Gadget junkie as a diversion.
Having tested a bit more - between my phone and my wife's and her habits and mine - I think I understand the issue a bit better now. I think there are two different issues and I think I know why I have not experienced the one you're talking about.
1- Issue one is switching the active headset. This is not automatic. Whether it should be or not is here nor there, per se. If headset A is active and headset B comes in range - whether A is still in range or not - B will not become active without user intervention.
2- Issue two is a single active headset becoming inactive - as I think you are describing above. I have not experienced this because I leave my headset OFF (not in sleep) and turn it on when I'm using it and back off when I'm not. In this manner, it works great - as expected. In testing, if I left it on and let it sleep, I got the issue you are describing. I think we've narrowed down that this is the issue my wife has experienced as well; but I have not because I turn it off and on and it reconnects as expected. This certainly seems like a bug to me.
I'm curious if you have the same experience I have: if I turn my headset ON after the phone is in use or is ringing, it works 100% of the time. If I let it sleep or go out of range, I get what you describe.
The solution will come from the follow-on phone with RevA. LOL
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Samsung Omnia- WM6.1 - VZW
HTC TyTN II - WM6.1 - on the new at&t - and loving it! "Fact veracity is not based on the validity of the source, but on the last thing posted."
Well, i have called verizon every weekend for the last month and a half. they do not ever show this problem on their tech network. And they dont see a fix in the near future. I have given up and gone with a new phone. Good luck.
Well, i have called verizon every weekend for the last month and a half. they do not ever show this problem on their tech network. And they dont see a fix in the near future. I have given up and gone with a new phone. Good luck.
This may be why VZW had decided to let other companies sell phones on their network. It is much too hard for them to keep up. LOL
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Samsung Omnia- WM6.1 - VZW
HTC TyTN II - WM6.1 - on the new at&t - and loving it! "Fact veracity is not based on the validity of the source, but on the last thing posted."
I'm about to flush this phone down the sh*tter for something else, especially with CA's new law... I don't always remember to connect it with the car and have to do a call or two on the handset which is much safer than trying to do it mid-call...
may just pull out the i730 from the drawer again, aside from the thickness everything else was better on that phone...
I have no problem reconnecting -- one BT device only
binxwalker, i only have experience with one BT device, a Jabra BT250v, and it reconnects in both your scenarios.
Scenario #1: phone on, phone's BT on, i turn on my BT device within range: I do this every morning -- phone and device reconnect immediately every time.
Scenario #2: BT working, and i walk out of range. Unlike your headset, mine does not alert me that i am out of range (and i doubt it goes to sleep like yours does -- maybe that explains the different behavior). When i come back into range it takes a minute or two and reconnects automatically (my phone is NOT set to be discoverable) -- this is the first option you mentioned. Also, if i want to reconnect sooner, i can press the headset's button, and it reconnects right away -- this is your second option.
I bring this up just to let you know that BT is working properly for some headsets, although i admit i dont know which ones, other than the one i have. By the way, i only have this one device paired with my 760; if you have multiple devices paired with yours, maybe that is what is throwing it off?
if you have multiple devices paired with yours, maybe that is what is throwing it off?
Multiple bluetooth devices is what throws it off. Say you have it pairs with your car stereo and it's connected with that device. When you shut your car off and walk away from your car it will not automatically connect to your headset when you turn the headset on and it's in range.
Multiple bluetooth devices is what throws it off. Say you have it pairs with your car stereo and it's connected with that device. When you shut your car off and walk away from your car it will not automatically connect to your headset when you turn the headset on and it's in range.
The last few posts do not reflect the way my i760's Bluetooth behaves. I have multiple headset devices paired (XLink Gateway, Motorola H685 headset, Logitech FreePulse headset). Each of my devices will automatically reconnect to the last device connected when I come back in range unless I have chosen to connect to one of the other devices.
The last few posts do not reflect the way my i760's Bluetooth behaves. I have multiple headset devices paired (XLink Gateway, Motorola H685 headset, Logitech FreePulse headset). Each of my devices will automatically reconnect to the last device connected when I come back in range unless I have chosen to connect to one of the other devices.
That is fine. Nobody says that does not work What the problem is, the i760 connects with the last thing it had connected with and not the next thing that is in range like every other BT unit does. This is not a welcome Samsung feature.
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Samsung Omnia- WM6.1 - VZW
HTC TyTN II - WM6.1 - on the new at&t - and loving it! "Fact veracity is not based on the validity of the source, but on the last thing posted."
For me I have to get in my car setup A2DP FIRST in the phone, which then connects the phone to the deck, even though it has an auto detect feature for A2DP the phone unchecks Stereo profile everytime, thus always resetting up things as I drive.
For making calls The deck has an auto detect feature, which doesn't seem to work because the checkmark on theHFP is not checked, soooo this unchecking business is really frustrating, liveable, but unacceptable.
Otherwise an outstanding phone, best one I have owned.
I personally Test Cell Phone For Qualcomm and until I deleted the profiles for our office Moto & Samsung Headsets everytime I shut off my Jabra 3030 to connect to my Bluetooth speakers in my office the Bluetooth headsets in the lab would grab my phone before I could even power on my speakers
I have no problem reconnecting -- one BT device only
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