10-23-2009, 10:10 AM
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Join Date: 01-19-2002
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Location: NYC
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PDAPhone: Samsung i760
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Carrier: Verizon
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I recently bought a slightly used i760 on ebaY. Tried to do the 6.1 upgrade before activation and couldn't through my USB ports so I called Samsung tech support. They sent me a UPS shipping label, re-flashed the phone with the latest software available, and sent it back, all at no charge. I then proceeded to load my software and have the phone activated.
The whole process took 12 days from dropping it off at a UPS Store until I got it back.
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