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Old 07-16-2008, 08:30 AM
     
  #81 (permalink)  
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I haven't seen those directions yet. thanks for sharing.

Quote:
Originally Posted by mknope View Post
Has anyone checked the pdf file on samsung's site this morning? Followed the link in the pdf and they have a very detailed FAQ on how to install with vista and have a special tool for installing it. Is this new or is this what you guys have been installing already?

Here's the direct link here
 
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Old 07-16-2008, 08:48 AM
     
  #82 (permalink)  
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That's the page that everyone has been following so far to install it. Without the "Special tool" you can't install it.
 
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Old 07-16-2008, 09:58 AM
     
  #83 (permalink)  
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Quote:
Originally Posted by minus_more View Post
This has got to be the weirdest update ever, everyone on this board is getting different conflicts. Is this why Samsung took down the upgrade? I have tried 6 times and still get the same message "Please reset the device." I tried hard reseting it again...nothing. Mr Pacs, what did you do to get it to work? I read all your followup posts and it seem you just went to a different computer.

Update: Got it to finally go through the "Please reset the device" section, user image upgrade screen now said eboot has finished update. then it is stuck there...did a reset, now back to please reset the device section.

At this point I am about to brink the phone by throwing it against the wall. The upgrade for the i730 was much easier than this.
Check out my post #66

P.S. I bricked my i730 doing the WM6 upgrade, and as I recall it was the same process. But I remember the drivers recognizing properly that time.
 
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Old 07-16-2008, 10:02 AM
     
  #84 (permalink)  
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Second time's a charm

Quote:
Originally Posted by depressedVZWuse View Post
I got the open port failed message after the PDA update as well but re-ran it and it seems to have worked fine the second go round.

I am using a sync / charge cable, but its not the mini retractable one, I think its from pocket experts but not 100% certain.

The threaded SMS is total sweetness.
Ditto with mine except I was using the original cable that came with the phone. No idea why it failed the first time but it appears the programmers expect it to happen since it tells you what to do to restart the process.

I wonder if doing a hard-reset prior to attempting the upgrade might help... along with disabling WiFi, phone and bluetooth.
 
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Old 07-16-2008, 10:21 AM
     
  #85 (permalink)  
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OK...
My wife and I both have the i760s...

I decided to try the upgrade on mine first.
I did this on my XP SP2 PC.
I found that I had to run it twice... the first one gets the PDA updates.. the second time gets the phone upgraded.

I then read all the issues all you have had... was scared to try my wife's...
But, oh well, dam the torpedoes... go for it!

I updated hers on her XP sp2 Laptop.
The upgrade was identical... the first try upgraded the PDA, it quit with that Open something error.
Then the second try gets by that and finishes the phone upgrade.

Now both are upgraded!!

I haven't had any problems with Wifi, Active sync, or any of the other things that seem others of had problems with.

I think the moral of the story is... the XP version of the upgrade seems to work good.

Hope others are getting through with theirs now.

Paul G
 
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Old 07-16-2008, 10:53 AM
     
  #86 (permalink)  
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Like a few, this update went off without a hitch. Using the Vista version and undocked laptop with the USB cable only, I followed their directions. Downloaded and updated the modem driver manually so when the update started, it recognized the necessary SW updates as complete. I also hard reset the device after unchecking the USB box in connection settings and reattaching the cord before starting Step 5. I had to resync all the Outlook and reload 3rd party programs, but much better than continually repeating steps as when I upgraded the 730 to WM5.

Good luck...
 
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Old 07-16-2008, 12:01 PM
     
  #87 (permalink)  
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Looks like Samsung fixed the link on their PDF file, but the link (to the XP upgrade tool) in the PDF file does not work? What's up with that?

SAMSUNG's Digital World
 
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Old 07-16-2008, 12:01 PM
     
  #88 (permalink)  
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So an update to last night, I am running vista, on a perfect (as it can be it is microsoft laptop). I tried following the instructions to the "." however it failed at 2% (very far i know egh egh). anyways I am now a member of the waiting on fedex club, so i can get my replacement phone. how exciting . Guess VZW hasn't caught on yet..
 
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Old 07-16-2008, 12:15 PM
     
  #89 (permalink)  
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Just found out that Samsung posting the update was a mistake. VZW told us the updater is not the right version. The firmware is the approved firmware but the actual utility is not done I guess. This would explain why Samsung has pulled it, why it isn't on VZW's site yet, and why it doesn't work so well.
 
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Old 07-16-2008, 01:09 PM
     
  #90 (permalink)  
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wow, glad I waited....any idea when Verizon will post the official updater?
 
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Old 07-16-2008, 01:20 PM
     
  #91 (permalink)  
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So the updater tool is to be updated, but if we had a successful upgrade we should be all set?
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