I had a bit of a tricky issue getting the Phone part to work on the upgrade for Vista, but I finally did it.
PRE-INSTALL INFO
1. This goes without saying, but when you do this ALL programs, settings, information will be deleted and phone will be set back to factory defaults.
2. The upgrade is in three parts: first, the boot section gets upgraded and the phone resets, second the OS gets upgraded and then the phone gets upgraded
3. The upgrade will very likely take twice to complete, it seems to error out the first time for everyone. This appears to be NORMAL and EXPECTED behavior at this time, and by following the directions below you should be able to complete it.
4. It took me 10 tries to get it right, namely to get the phone portion to upgrade. Follow the steps below to the letter..
5. Still doesn't work? Make sure you have done everything. Reboot your computer, try re-downloading the file and then taking your computer off the internet again, or simply try it a couple of times. Also for some reason, disabling Norton actually caused it to FAIL for me, so keep this in mind if it's erroring out each time and you have disabled your antivirus/firewall. Try another USB port if you haven't done this, but ONLY between attempts.
6. If your install errors out, do not panic. Try resetting the phone. If the phone won't boot, hold CLR + right soft key + power to get phone into emergency mode and try the install again.
INSTALL INFO
The steps:
1. Use ORIGINAL OEM cable plugged DIRECTLY into the computer.
2. Stop all running programs, get rid of all unnecessary apps in your taskbar by the clock, and UNPLUG or otherwise completely disconnect your computer from the Internet (don't ask my why, but this seems to work)
3. Perform hard reset on the phone first - turn phone off, hold center action button turn phone on
4. Setup device to sync with WMDC, make sure it shows as Connected.
5. Run upgrade
5a. Upgrade should detect phone and reboot it
5b. Upgrade will ask you to disable USB connections on WMDC
5c. You must reboot the device
6. Upgrade runs, but mine would always stop at the Port Open Failed on the computer when it came time to upgrade the phone portion, and "Starting Phone Download" or something similar on the phone. This would basically upgrade the OS, but not the Phone portion.
7. Close upgrade program, reset phone and re-enable USB connections on WMDC (this is important! If you don't re-enable USB on WDMC, the upgrade program will not be able to detect the phone!)
8. Run the Upgrade program again
8a. Upgrade should detect phone and reboot it
8b. Upgrade will ask you to disable USB connections on WMDC
8c. You must reboot the device
9. This time, when you get to the point where it says "Phone Download Started" you won't see the phone display change again but the computer will say "WRITING IMAGE" and such and the progress bar should continue to 100%
10. Afterwards, please verify upgrade was successful by going to Settings --> System --> Version
10a. PDA should read S:i760.07.V.BD14.19202
10b. Phone should read S:i760.07.V.BD14
10c. EBOOT should read 02.00
10d. H/W Version should read H:i760.07.V.Q
Now then, a couple of times I got an error that transfer failed, but I was able to reset phone and restart process safely. I did so at least 10 times last night trying to get the Phone portion to upgrade.
It is SAFE to do this so long as you follow the steps above on a stable system. If your XP or Vista installation is f'd up and full of adware/spyware and have no less than 3,000 WAREZ OMGLOL then **DO NOT** use that computer to do this! If your computer crashes or you unplug your phone during the upgrade you will almost certainly brick it. But if you are careful and follow common sense it is a safe and easy procedure. Figure about 1/2 hour or so from start to finish.
Thanks, Ender519, for the great directions! I've added a link to the WM 6.1 for the i760 in the Wild Thread, which is stickied.
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-Jay The Fine Print:Nothing in this post (or any of my other posts) is intended to constitute legal advice or the establishment of an attorney-client relationship. For purposes of this forum, I'm just another nerd like you. :-)
Installed a mobile service policy to wipe the device after 8 bad passwords. all it did was lock the phone. and won't allow the device to be unlocked. I'm trying to remote wipe the device now. not working.
Edit
How do you do the Hard reset thing again?
Remote Wipe worked.
Last edited by dangerous : 07-16-2008 at 05:41 PM.
I went throught the upgrade process and steps. had multiple issues with error about "device did not reset on its own"...but eventually the upgrade finished...or so I thought.
Now my device says "upgrade already installed" and device goes to "does not support reinstall". However, the ROM verstion is still at 6.0 and not the new BD version? Help?
I'm on my fifth attempt. This is frustrating,but I think I figured it out. looks like even though the wizard downloaded and installed the SCH-I760 MCCI WHQL USB Modem Driver 4.40.7 (ver.4.40.7) driver and rebooted my system, the drivers are not recognized. I've gotten the PDA upgrade but the phone upgrade fails. I'm documenting now and will post my word doc with screen shots. First version will be a little rough but iwant to get it up in case ithelps someone avoid bricking their phone. up in the next 20 minutes.. I hope
Edited to attach my issues documentation See screenshots in attached .doc file. the key is to manually point to the driver subdirectory in the extracted MCCI WHQL USB Modem Driver 4.40.7 folder.
e.g. SCH-I760 MCCI WHQL USB Modem Driver 4.40.7 (ver.4.40.7)\MCCI WHQL USB Modem Driver 4.40.7\drivers
Last edited by JRWilliams308 : 07-15-2008 at 10:07 PM.
Mine worked on the first atttempt, without the phone update. Got the ROM image in and decided that was good enough cause I'm going to hack the crap out of the ROM. This does result in a bit of a lag in the phone, but I optimized the glph cache and some other small reg hax and its back to normal. *228 won't work though.
I'm going to try and get the ROM image extracted from the EXE upgrader tonight and report back.
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I wouldn't say I've been missing it Bob.
No thoughts on how to uninstall or reinstall from where my device is at? I don't understand what file system is looking at to say "already updated" when version is still old?
I noticed the second time trying the update I notice it loaded a Samsung Mobile Modem driver and then a Samsung Serial Diagnostic Tool (WDM) driver just before attempting to update the phone again.
Sounds like something good for cooking.
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MR2 Update Fixed my Samsung i760 with NO EVDO!
I'm stuck on the "Clearing data..." screen regardless of what I do. It made it to some "72%" or something like that mark and lost the connection to the phone. Based on the experiences I'd read here, I rebooted... the phone a bunch (including "emergency" mode) and the PC... and restarted the app... etc... no go.
In hind sight, I think I unchecked the "USB connection" box in WMDC (duh) and I didn't do a hard reset before starting. Both really stupid. I'd been too lucky in the past and wasn't even paying attention this time. New phone is on it's way and my old i730 is back in action for a few days. I didn't tell Verizon exactly why it ended up this way... but there it is... and the replacement is on its way.
If anyone has any ideas how to get around the point where I'm stuck at "Clearing data..." (other than the 30+ times of poking the red recessed button), lemme know. I can't see any of the new Samsung driver stuff in the Device Manager, so I suspect it's not really loading them... hmm...
EDIT: I find that if I boot to "PHONE Emergency mode" I still get nowhere... but I CAN see the "SAMSUNG Mobile Modem" and "SAMSUNG Mobile Modem Diagnostic Serial Port (WDM) (COM" in Device Manager. FWIW, as the saying goes... but still a brick.
I updated with no problems. It did fail during the first time but that seems to be doing it for everyone. I successfully installed on a WinVista Enterprise 32 bit system with WMDC 6.1 freshly downloaded.
Man, I feel bad! I just did the update and it went perfect on the first try. Great board we have here, I have been lurking for over a month now and I must say that I just love this phone. Lots of guys I work with have BB's, Treo's, LG's, and 1 with an older iPhone. Seems like my phone does more with less problems. The 6.1 update is a bit disappointing, but a step forward at least.
I also had to load the upgrade twice using XP. I reinstalled all software from scratch.
Somewhere today while reading ALL the post, I saw a question re Pim.vol, and heres help on that ... The Pim.vol file I keep in a backup folder on the MicroSD pasted into the device folder and worked fine, of course prior to pasteing it I renamed the default Pim.vol to Pim1.vol and deleted Pim1.vol after a soft reset.
For software I only use ....
PhoneAlarm Pro
Resco File Explorer
Resco Today Plugin (launcher)
WeatherPanel 2.0
PowerStatus.exe (battery and memory status indicator
I also noticed that the today screen standard clock still will NOT display 24 hour time even though it is selected in the global settings.
Lucky here too. First attempt a success with XP, other than calling Verizon after to re-authenticate. Perhaps it worked for me the first time because I removed all the added software manually and then did the upgrade.
Looks like I am another victim of a bricked all in one communication device, ha ha I'm tired thought it would be funny. Now, To go to sleep so i can visit vzw tommorow. :S
Windows Vista is Bad, Bad Bad bad... Remove Vista Immediately!!. Your life will be much better. and you will be able to upgrade your phone too!..
That's not constructive. Vista works just fine, it's just the 64 bit that it doesn't function on. I installed it on my other machine with Vista 32 bit. It took me quite a few tries to get it to work, including soft resets, rebooting the actual PC, and wiggling the data cable.
At the end it took two consecutive boots of the phone being detected. I had the USB option in WMDC *OFF* the entire time. At 100% it told me it failed, but my version numbers check out fine. I'd call it successful.
It seems to be pretty random for everyone, so keep trying as long as the phone is responsive. The app has to detect the phone more or less on its own both times in order for it to work, and the sync center can't be connected/detecting for it to work.
Mr Pacs, I'm not sure why it is stuck there, I would maybe try a different computer and see if there is a conflict, I tried three times, the first two I had a conflict with something or another.
And Sam_i760 if you havent already hold down the CLR button, Right Softkey, and push in the reset and the phone should boot so that you can try again if you'd like.
This has got to be the weirdest update ever, everyone on this board is getting different conflicts. Is this why Samsung took down the upgrade? I have tried 6 times and still get the same message "Please reset the device." I tried hard reseting it again...nothing. Mr Pacs, what did you do to get it to work? I read all your followup posts and it seem you just went to a different computer.
Update: Got it to finally go through the "Please reset the device" section, user image upgrade screen now said eboot has finished update. then it is stuck there...did a reset, now back to please reset the device section.
At this point I am about to brink the phone by throwing it against the wall. The upgrade for the i730 was much easier than this.
Last edited by minus_more : 07-16-2008 at 06:38 AM.
Has anyone checked the pdf file on samsung's site this morning? Followed the link in the pdf and they have a very detailed FAQ on how to install with vista and have a special tool for installing it. Is this new or is this what you guys have been installing already?
" in Device Manager. FWIW, as the saying goes... but still a brick. 
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