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Old 09-04-2009, 10:50 PM
     
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Lost Contacts! Please help!

I just synced my Omnia to Outlook 2007 on Vista. I ended up with only 28 contacts in Outlook on both the laptop and phone. Before the sync, I had hundreds of contacts.

Any suggestions as to what to do to recover the lost contacts would be greatly, greatly appreciated!
 
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Old 09-05-2009, 01:11 AM
     
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Originally Posted by FrankF View Post
I just synced my Omnia to Outlook 2007 on Vista. I ended up with only 28 contacts in Outlook on both the laptop and phone. Before the sync, I had hundreds of contacts.

Any suggestions as to what to do to recover the lost contacts would be greatly, greatly appreciated!
Did you look in the deleted folder of Outlook? If your Contacts are there, drag them back to your Contacts folder in Outlook, check your sync settings and resync.
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Old 09-05-2009, 03:57 AM
     
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Jim,

I cannot thank you enough. I checked, and there they were. Three so-called sources of technical support -- Samsung Level 2, Verizon Wireless, and Verizon (So-called) Premium Technical Support -- had no suggestions.

You have saved my day -- and many, many, many hours of re-entry!

Thank you so much, Jim!!!
 
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Old 09-06-2009, 12:46 PM
     
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Originally Posted by FrankF View Post
Jim,

I cannot thank you enough. I checked, and there they were. Three so-called sources of technical support -- Samsung Level 2, Verizon Wireless, and Verizon (So-called) Premium Technical Support -- had no suggestions.

You have saved my day -- and many, many, many hours of re-entry!

Thank you so much, Jim!!!
Glad things worked out so well, Frank. It was one of those: don't ask me how I know... I used to like to try to sync my Palm device to Outlook on one computer, NetManage's Ecco Pro on another. Deleted items are easy. It's when everything gets duplicated that you have the most fun.

So! BACKUP! In Outlook, you can do File, Export, and pick a .PST file, and export everything to that, including subfolders, etc. I do this periodically, label my interim copies as "working," then when I start to approach my Exchange Store limit, I make a permanent backup, store a couple copies different physical locations, and a load a working copy of my permanent PST backup into Outlook. So on my everyday computer, I have my current mail store, my previous batch (for the last year or two), with other PST files from earlier available to load if need be. Another computer has every PST file I ever generated back to 1996 loaded into Outlook, indexed by dtSearch, so if I get a "hmmm, this sounds familiar, didn't we deal with this around 2003, it's no sweat to search it up, since these days for me most business transactions leave an e-mail trace.

You can also backup your handheld device but, obviously from the above, I'm getting a lot more mileage out of desktop backups.
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