I installed a SanDisk 8GB microSDHC card, and when I restarted it asked me to reformat the card, which I did, and it indicated the card had been successfully formatted. Yet file explorer will not show the storage card, nor can I access it from the activesync explore button. It does show the "My Storage" folder. I have done both a soft and hard reset, and neither have fixed the problem. I have also removed and reinstalled the card - same result. The storage card does show up, however in the memory settings window with 7827.32MB free.

Do I have a bad phone, or is there a was to fix this problem?

Bob

Do you have another microSD card to try? And are you completely turning off your Omnia (hold the Power button until the Omnia powers down) before inserting or removing your card? Although you should have to pull the battery to insert or remove the card, perhaps there is some remaining capacitance in the machine without powering down (more time to drain)? I was never asked to reformat my card and you shouldn't have to unless you want to try a different format.

__________________
-Jim-

Use every part of the buffalo - Brad Bird

Hi Jim -

I did shut down the phone, but did not pull the battery out - I tried taking the battery out, and reinstalling the memory card - same result. It asked me to format the memory card again, I selected yes, and it indicated a successful format. But the file explorer and the camera still do not recognize the storage card.

Do you have a card reader to see if your PC recognizes it? If so, it may be that the card did not get inserted all the way. Some of the contacts don't mate up exactly unless you get it in just right. That is probably why your device thought the card needed to be formatted. I had to try 3 or 4 times before my Omie would recognize the card from my i760. See post here:
http://pdaphonehome.com/forums/samsu...dhc-cards.html for what I had to do.

I don't see how you got it even close unless you took the battery out.

If you take the battery out and keep the card low and flat, it's not too hard to insert. Checking the Verizon Omnia manual online, I don't see any instructions about turning off the phone but I do, anyway, perhaps just for the thought of not having the battery make the phone go off and on again, too.

__________________
-Jim-

Use every part of the buffalo - Brad Bird

Hmm. The Samsung-Verizon Wireless manual that came with my phone clearly states to power off the phone before removing the battery and to remove the battery before inserting the micro SD card. Pages 11-13. Maybe our phones are different but unless I remove or lift up the battery there is no way I could install the card--low and flat like one must.

Maybe I trust web sites too much. I was looking at the pages posted here, which claimed to be from the Verizon Omnia manual - so when I get home, I'll check out the pages you mention and correct my post as necessary. Thanks for keeping us on the straight-and-narrow!

Manual Leacked for Samsung Omnia - Verizon Wireless : T Mobile News & Phone Reviews From Cell Phone Signal

__________________
-Jim-

Use every part of the buffalo - Brad Bird

I have hard reset the phone with no card installed, then installed the card - what is really strange is that under system settings, under the memory tab, the storage card shows up with 7827.33MB, however, in the hard reset tab, if I select storage card, it states "Not Installed", and the Storage card is not listed in the file manager either.
I then did another hard reset with the memory card installed, and the result is the same. Looks to me like a phone problem, otherwise, why would the storage card appear with the correct memory size in the "Memory" tab?
Also, this is the same phone that will not connect to my WIFI network.

Thanks,

Bob

Let's convict the Omnia of one crime at a time! wtherrell's suggestion to try the card in a card reader is excellent. When A and B don't play together, you really need independent tests of A and B with some other things to conclude who's at fault, e.g. when my WiFi network doesn't work and I plug an old router in and things work, it's more convincing that it's my newer router that's gone bad rather than the cable modem, etc. Some microSDHC cards come with an SD adapter that allows them to be plugged into an SD reader. And there are SD adapters that allow them to be plugged into and read in USB ports. Not suggesting you run out and get any of these things just right now to diagnose your problem but just like having a tool chest is handy, having some additional accessories, even a spare microSD card (1 Gb are about $10 right now) would help you out in such situations in the future. Most recent computers have at least an SD card reader.

If you told us you recently dropped your Omnia, I'd be more inclined to say, "guilty on all counts as charged..."

__________________
-Jim-

Use every part of the buffalo - Brad Bird

Checked it out. The instructions on removing the battery alone do say to power off the phone first (PDF page 13, printed page #10). But the instructions on inserting the microSD card just say to remove the battery, nothing about powering off the phone (PDF page 18, printed page #15). So the web site I was looking at only has the instructions for microSD swapping. Powering seems like a good and easy play-it-safe move. (although some folks yank and reinstall the battery when they are desperate for a hard reset and have no stylus or paperclip).

__________________
-Jim-

Use every part of the buffalo - Brad Bird

Jim, let's use a little linear logic here. If it says power down to remove the battery and you need to remove the battery to install the card, well? Doesn't that say that powering down also applies to the install card process?
In any case, better safe that sorry.

I agree with you on the logic but you'd think if it were mission-critical, they'd remind you again in the instructions to remove the microSD card (or at least cross-reference the battery removal instructions). What are technical writers coming to these days! (and they created the Omnia manual with Framemaker 8.0 so it would be a piece of cake to insert a cross-reference).

BTW, the manual works great from a microSD card using Adobe PPC Reader v2.0. I removed the Open Documents icon from the Acrobat Reader toolbar and the hand icon (don't need that one because a stylus can be used as a hand even without the hand icon present). Then I inserted the Browse Forward and Browse Back icons --> and <-- onto the toolbar. So the hyperlinks that Framemaker put in the Table of Contents and in the Index work and after you jump to an entry, you can use the Browse Back button to jump back to where you started. Landscape mode works best to be able to magnify and read the manual since I don't think the creators used the reflow text option.

Manual should work great on a desktop PC for same reason. Tip o' the hat to FrameMaker. But I might actually read the manual now that I have it on my microSD storage card. Thought the PPC Reader would choke on the 41 Mb file size but it works very smoothly and rapidly.

__________________
-Jim-

Use every part of the buffalo - Brad Bird

Actually, didn't go far enough in manual. Top left PDF page 19, printed page #16, the manual says to turn off the power before removing the battery and the microSD card - so weird inconsistency in removing vs inserting microSD card because you'd be removing and reinserting the battery in either case.

__________________
-Jim-

Use every part of the buffalo - Brad Bird

I just bought an 8gb Patriot MicroSD yesterday ($22) to replace the 2gb that I had in the phone which I originally took out of my i760.

Installing it was simple... Turned off the phone, opened the case, removed the battery, removed the old card, inserted the new card, put the battery in, put the cover back on and restarted the phone.

Never had to reformat the card.

Works like a champ. Now I have 8gb My Storage and 8gb Storage Card.

Currently have

Storage Memory = 14.55mb Free
Program Memory = 61.66mb Free
My Storage = 6193mb Free
Storage Card = 6252mb Free

Great! My luck was not so good. I ordered what was advertised as a Class 4 16GB card from Amazon (reseller) When It came it was a Class 2 instead and I am having a helluva time trying to get it straightened out.

The mystery has ended - the problem turned out to be a bad memory card - put in a new 8GB SanDisk card and the phone instantly recognized it.

Thanks for all the feedback.

Bob

Hope it's a free replacement under warranty!

__________________
-Jim-

Use every part of the buffalo - Brad Bird

I took a 4GB card out of my Voyager and put into the Omnia. No trouble at all. And I got Windows Media Player to recognize the 200+ songs on it.

Putting this observation here because of previous discussion in thread on possible importance of powering off before pulling battery.

I had about 11 days left on my Spb Phone Suite trial. Today I unthinkingly pulled my battery without powering off. When the battery was replaced and the phone rebooted, Spb Phone Suite said "expired" with 0 days left in the trial. Result is a one-off kinda thing that doesn't prove much. But maybe a teeny bit of evidence that it pays to power off before pulling the battery.

__________________
-Jim-

Use every part of the buffalo - Brad Bird

Yep - defect rate on memory cards is pretty Low. Good troubleshooting step is to replace the "suspect" part and see if the new part works. I'm up to 6 mirco's at this point and have not had one bad yet - although I nearly SNAPPED my 4GB trying to insert it intot the i910.