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Old 03-13-2007, 09:38 PM
     
  #81 (permalink)  
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Quote:
Originally Posted by leemcc
Let's just face facts, the patch is not working for everyone. It seems to work well for some, and is just a regular pooch screw for others. If I had known I would have had these problems I would have just adjusted the time manually last Sunday and then readjust it when the old daylight savings time made it change again.

But hey, in the grand scheme of things its not so bad. One bad patch should not make us forget all the wonderful information and tweaks/patches we have received over these last couple years.
You need to be talking to MS about that. The cab I created worked for me (I did load it right after a hard reset too). And I know lots who did use it, and those that aren't getting it working, seem to also have issues with any of the patches, mine of MS. My CAB was created with the Microsoft file, so if it doesn't work, you need to blame MS, Samsung and Verizon, since they have known about this for quite some time.

Now out of the 27 devices I have updated, this is the process I have used:

1. First sync to make sure all of the information is off of the device.
2. Disconnect from the computer.
3. Turn off the phone radio.
4. Update Windows with the DST patch, reboot.
5. Update Outlook with it's DST patch, reboot.
6. Have the mrailing DST patch and load it on the phone. Change the time zone, soft reset.
7. After soft reset, change time zone back correct zone, then Soft Reset
8. Manually remove the partnership from the phone and from the computer.
9. Sync the phone creating a new partnership, and syncing the information back to the device.

All 27 devices (12x 6700, 5x i730, 6x Moto Q, 4x Samsung BlackJack) have updated correctly and been fine after the update.

The main reason I recreated the partnership and then pushed all the appointments back to the device is part of the Outlook tool is scanning all of the appointments and making sure they are updated to the correct time zone, and I wanted to make sure all of that was correct on the devices.

So out of the 27 I have done, I still haven't had a failure yet, and all 27 (including mine) were on different computers for 9 different companies, with totally different setups.

So hopefully that process with help some of you that are still having problems. Mine is the only device I did after a hard reset, and it has worked fine as well.
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Old 03-13-2007, 10:10 PM
     
  #82 (permalink)  
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Michael-

Do you know if any of the 27 you mention are successfully using over the air wireless sync for their outlook data?

Thanks as well for providing your cab, instead of making us wait for MS to release theirs a couple times.

Jeff
 
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Old 03-13-2007, 10:12 PM
     
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Quote:
Originally Posted by pikespeakhiker
Thanks, Faxman. Glad to know it is not just me. I was only able to fix these if I deleted them from my calendar, sync'd, added them back again, and sync'd. And this didn't work for me last week, but did this week.

FWIW, all of my problematic appointments were recurring entries that spanned pre-DST, DST, and post-DST. But not all of them failed.
p.p.hiker... Clarification question. Did you do all of that deleting/re-adding from your computer or from your phone?
 
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Old 03-13-2007, 10:23 PM
     
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None of them used Verizon's Wireless Sync. They either use an Exchange server or just had POP3. If I were you, and having problems. I would do one last sync, and then hard reset, loading the DST patch first, making sure it works, then load the newest version of Wireless Sync after you know the clock is working. Then do a sync.

I have no desire to use Wireless Sync, and I just POP my mail when I need it, and sync on my computer for the rest. Sure WS is great for most people, but the least amount of places that have a copy of my e-mail, the happier I will be. I hate the fact that Verizon stores a copy of them on their server. It's just one more place for invasion of privacy, and in the event someone requested your e-mail (via the court system), it's one more place they "could" get a copy. Not that I have anything to hide, but I don't like any of my personal e-mail, or work e-mail to be more places than it already goes...
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Old 03-13-2007, 10:29 PM
     
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Yeah, I agree with your comments, and would prefer not to use WS. For now, it is the only method that works for me (but this will change before long). Overall this has been just a slight annoyance, and after my workaround today, I think I will be fine. Even if I can't quite explain what happened before...

FaxMan - I actually did all of the deleting from the computer that connects to WS. Then forced a WS sync and verified that the calendar was right on the wsync website. Then forced a WS client sync and verified everything was gone on my i730. Then repeated that same thing after adding one (proof of concept). When that worked, I did the same thing with the rest.
 
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Old 03-13-2007, 10:33 PM
     
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I just made sure each device was up to date before I connected them to each other. So the PC was fine, and the Pocket PC was fine, then I synced them, so if one of them isn't correct, don't sync until it is...
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Old 03-13-2007, 11:34 PM
     
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Michael,

In reading your most recent post of instructions (6 posts up), you included the information of "filtering" the calendar items BACK to the i730. That may be my problem. Without any Windows machine to filter the calendar items from (or just using my Wireless Sync data that is on the vzw website, and replacing the data on the phone...which I didn't do), it may have been impossible (?) for the calendar items to be correct...don't know.

The weird thing for me is that having now followed your specific instructions no less than 5 times, I have NEVER gotten a notification on my phone that DST has been updated. Maybe now that it is past March 11, it won't do so...don't know.

Yesterday, I dropped a cup of Starbuck's grande decaf sumatra on my phone...OOPS. Well, I went to the local store and picked up a new one (that my homeowners insurance is paying for)...and after I borrow a friend's PC I will load up wm5 and then will try the update again...with a brand-new unchanged device. Will see what happens.
 
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Old 03-13-2007, 11:48 PM
     
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Quote:
Originally Posted by freddie
Michael,

In reading your most recent post of instructions (6 posts up), you included the information of "filtering" the calendar items BACK to the i730. That may be my problem. Without any Windows machine to filter the calendar items from (or just using my Wireless Sync data that is on the vzw website, and replacing the data on the phone...which I didn't do), it may have been impossible (?) for the calendar items to be correct...don't know.

The weird thing for me is that having now followed your specific instructions no less than 5 times, I have NEVER gotten a notification on my phone that DST has been updated. Maybe now that it is past March 11, it won't do so...don't know.

Yesterday, I dropped a cup of Starbuck's grande decaf sumatra on my phone...OOPS. Well, I went to the local store and picked up a new one (that my homeowners insurance is paying for)...and after I borrow a friend's PC I will load up wm5 and then will try the update again...with a brand-new unchanged device. Will see what happens.
It shouldn't matter, I did it as a precaution for my customers. I tend to overdo things for some of them, but that is to be more safe than sorry, and my customers appreciate that.

If you got it to work, it might NOT have shown a notice that the clock changed, but the clock would be on the CORRECT time when you select your time zone. I updated a Samsung BlackJack today, and it simply adjusted the time, without a notice, and I used my file to do it.

When you get the new device setup, make sure you run the DST update first, as it's needed with any device, or any hard reset now, and I will probably be adding it to my Setup guide eventually.

Sorry to hear about the coffee. I have "almost" done that numerous times at home in the morning when attempting to wake up, but luckily I haven't hit the phone, and since those few close calls I moved my phone to a different area on my desk...
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Old 03-14-2007, 12:20 AM
     
  #89 (permalink)  
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Yeah...the coffee was a bummer. Kept hoping that the sugary coffee would just dry off. But the slider got harder and harder to push up.

Oh well...btw, Michael, is there anyway that you know of OTHER than using a pc to update the phone to wm5? Is there a cab file I could just run on the phone?
 
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Old 03-14-2007, 12:38 AM
     
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You must do it physically connected to a PC. No other way to do it...
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Old 03-14-2007, 05:34 PM
     
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Daylight Savings Hiccup

Hi all...
I have an i730 that is giving me a headache...
Ever since the last weekend's DST going into effect, my clock has never stayed the same...

I noticed that the time didn't change on Sunday so I changed the time manually. However, every so often several times a day, the time will regress an hour. How do I fix this once and for all short of hard reset?!!

Thanks for the inputs...
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Old 03-14-2007, 05:57 PM
     
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Quote:
Originally Posted by proxops-pete
Hi all...
I have an i730 that is giving me a headache...
Ever since the last weekend's DST going into effect, my clock has never stayed the same...

I noticed that the time didn't change on Sunday so I changed the time manually. However, every so often several times a day, the time will regress an hour. How do I fix this once and for all short of hard reset?!!

Thanks for the inputs...
I merged your thread here. Read through this thread and try the solutions presented here...
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Old 03-15-2007, 12:26 AM
     
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That did it for me! Thanks guys!
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Old 03-23-2007, 12:41 AM
     
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Quote:
Originally Posted by mrailing
Now out of the 27 devices I have updated, this is the process I have used:

1. First sync to make sure all of the information is off of the device.
2. Disconnect from the computer.
3. Turn off the phone radio.
4. Update Windows with the DST patch, reboot.
5. Update Outlook with it's DST patch, reboot.
6. Have the mrailing DST patch and load it on the phone. Change the time zone, soft reset.
7. After soft reset, change time zone back correct zone, then Soft Reset
8. Manually remove the partnership from the phone and from the computer.
9. Sync the phone creating a new partnership, and syncing the information back to the device.
My question is regarding step 4 and 5. I did nothing to any of my PCs and they all showed the time change just fine. I didn't get the usual message notifying me that the time was changed for DST, but the clocks did change. I'm guessing my computer got the DST patch via Microsoft Windows Update automatically. Likewise, I'm guessing Outlook 2003 also got the updated patch automatically. Does this sound right? If so, I guess I only need to load the DST patch onto my phone and follow the steps other than 4 and 5.

Out of curiousity, how does the phone keep changing back after the time is manually set under clocks and alarms? I thought I read (above) that the phone doesn't get the time from Verizon or elsewhere?
 
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Old 03-23-2007, 10:18 AM
     
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Quote:
Originally Posted by Miescha
My question is regarding step 4 and 5. I did nothing to any of my PCs and they all showed the time change just fine. I didn't get the usual message notifying me that the time was changed for DST, but the clocks did change. I'm guessing my computer got the DST patch via Microsoft Windows Update automatically. Likewise, I'm guessing Outlook 2003 also got the updated patch automatically. Does this sound right? If so, I guess I only need to load the DST patch onto my phone and follow the steps other than 4 and 5.

Out of curiousity, how does the phone keep changing back after the time is manually set under clocks and alarms? I thought I read (above) that the phone doesn't get the time from Verizon or elsewhere?
I put those steps in there to make sure you have the correct updates on the computer, so if you have them, then yes, skip it. They were available from Windows Update, but of course a LOT of people don't do updates...

On the changing time... It all comes down to how a time zone is named. During the winter months the time zone on the eastern cost is Eastern Standard Time, during the summer months it's Eastern Daylight Time. The EDT is one hour ahead of EST. Your device does get the correct time when it syncs and when it connects to the towers, but it doesn't change the time zone when it does this. So if you have it set for EST, then it will pull the correct hours and minutes and do the correct offset of hours (you know those +5 hours thing) and adjust the clock to your time zone. When you clock is set to EST, then when it pulls the time, it does the adjustments to EST, and not EDT, so that's why it keeps going an hour off.

The reasons behind Microsoft making Windows Mobile devices not change time when you cross a time zone automatically is because of appointments and not knowing which time zones appointments were created in. This is something that Microsoft is FINALLY working on getting fixed and in Outlook 2007, you now have the ability to see and set time zones for each appointment, allowing you to schedule it for that time zone. When Windows Mobile finally updates (and I think it will be in WM6) to time zone per appointment, then they could finally enable the towers to switch to the correct time zone and keep your appointments correct, provided you put them in the right Time Zone to begin with.

So to see what I am getting at, let me give you an example. So say you live in NYC, and you want to schedule an appointment in Chicago. NYC is EST/EDT and Chicago is CST/CDT, so one hour apart. If you know your appointment is going to be at 11 AM Chicago time, and you put it on your calendar 11 AM, since that is when it is. Well in pre-Outlook 2007 versions you couldn't select time zones (at least not easily), and you put it for 11AM EST, even though you meant 11 AM CST. If your phone automatically switched it would then show 12 Noon, instead of 11 AM, since it thinks the appointment is EST. This is why I always said in the past to set appointments to your timezone time, so that way when you clicked the visiting time zone, your appointments would switch and be on the correct time. So in reality you should have set your 11 AM appointment to Noon on your device, then when you switched time zones, it would have shown up as 11 AM. This gets even more confusing when you go across more time zones, which is why the phone doesn't automatically switch to the local time, even though it does "see" the time from Verizon.

Hopefully that doesn't confuse you...
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Old 04-03-2007, 12:02 AM
     
  #96 (permalink)  
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I am unsticking this thread and letting it drop, now that it's been a few weeks past the switch.

Feel free to ask more questions if need be, and don't forget, you will need to re-run the hack after each hard reset.
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