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Old 06-06-2006, 11:59 AM
     
  #61 (permalink)  
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Michael (Railing),

At one point, you had indicated you might create a program that would clear the registry key that causes the phantom voicemail indicator. Have you abandoned the idea of creating such a program? Or, have you just not had time? (Just curious as to whether this is something we should be waiting for....)

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Old 06-06-2006, 02:27 PM
     
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OK, check this out.

I do NOT use Verizon's voicemail. I had it turned off and I do a no-answer-transfer to my Vonage account which emails me my voicemail as wav files.

However, I now get the 1 New Voicemail notification whenever I reset my phone, or at other random times.

AHHHH!H!!!!!!!!!!!!!!!!!!!!!!!!!!

Any ideas?
 
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Old 06-06-2006, 02:32 PM
     
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I just exported the registry entry (correct one) and re-import it every time this happens. Waiting for mrailing's cab, this is not that bad of a solution.

TRE Reg Edit. Not the one we've all been using, it won't allow import.
 
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Old 06-06-2006, 04:06 PM
     
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Searching PDAPhoneHome this is definitely not isolated to i730. It also appears vm server side, for me entering vm and editing the vm indicator on personal options cleared it immediately.

Get into vm, select 4 and then 1. even though indicator is on; just hit 1 again and it clears it even though this isn't really changing the setting. Remember to * all the way out of vm.

Last edited by jims : 06-06-2006 at 04:13 PM.
 
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Old 06-06-2006, 10:24 PM
     
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Yes I still need to create a quick CAB file to make the change. I have been extremely busy with work, and in fact, haven't been home in 4 days, and it looks like I am going to be gone for at least another day or two. I will try to remember it when I return home...
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Old 06-06-2006, 10:52 PM
     
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I couldn't get rid of the phantom voicemail message (only appeared after a soft-reset) until I either logged in voicemail and hit ** or cleared it via PhoneAlarm.

Just hitting the dismiss button didn't do anything for me.

For the PhoneAlarm users, trying hitting the voicemail button, then hit end while the phone tries to call voicemail. The notification will go away until u get a new voicemail.
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Old 06-07-2006, 02:03 AM
     
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Quote:
Originally Posted by mrailing
Yes I still need to create a quick CAB file to make the change. I have been extremely busy with work, and in fact, haven't been home in 4 days, and it looks like I am going to be gone for at least another day or two. I will try to remember it when I return home...
Thanks, Michael. Knock on wood, I haven't had the phantom voicemail indicator occur since my trip to California Easter weekend. (Probably just jinxed myself. ) However, it sure would be nice to have a program on the i730 to reset the VM counter the next time the phantom VM indicator occurs (I'll probably have forgotten the registry key at that point and probably won't be in a place to conveniently search this forum. )

Glad to "hear" you're keeping busy.

Jay
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Old 06-09-2006, 10:18 AM
     
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Thanks for the Registry key. That helped. I went a couple of months on WM5 without this problem, then 2 weeks ago it all of a sudden poped up. Two calls to VZW, they reset my VM box, a hard reset and minimal application installs did not do the trick. I don't get a bunch of voice mail messages, so hopefully this will not get screwed up too often. Hopefully VZW will fix what is causing this. I am convinced that it is something at the switch. It is not that big of a deal and SD WM5 benefits FAR outweigh any inconvenience.
 
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Old 06-11-2006, 07:11 PM
     
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Quote:
Originally Posted by NeedVideo
I finally had awhile on my day off to play with this problem. Somewhere, somehow, I got the indicator stuck with one voicemail. I left myself multiple messages and tried everything, but for the last 4-5 days mine was stuck at 1, no matter how many I actually had from 0 to 3.

In the registry:
HKEY_CURRENT_USER\System\State\Messages\vmail\Line1\Unread\Count

Change the DWORD Data to 0. (mine was set at 1).

I know very little about registry settings, and this could possibly implode your phone should someone leave you a message, so use at your own risk. If anyone else with computer skills can actually verify what I did, please do.
This worked perfectly for me, thanks for finding they key.

What would be cool is a small app that can go into settings that is simply a button that says clear voicemail indicator. *shrug* clearing the registry is simple enough as well i suppose..

Thanks again.
 
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Old 06-13-2006, 09:21 PM
     
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Am I the only person this is happening to EVERY time there is a new voice mail?

VZW Really needs to fix this.
 
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Old 06-25-2006, 05:18 PM
     
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If you get TRE Regedit (free) you can set it as your default regediting program and just click on the attached file every time this happens, that way you don't have to actually find the key each time you don't have a PC in front of you.

Or, I suggest CallWave. With a PDAPhone and push with their voice mail delivery via email, it's a great medley.
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File Type: zip VM Fix.zip (212 Bytes, 130 views)
 
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Old 06-25-2006, 07:35 PM
     
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Be aware that if someone replies through the Verizon system, even when using the CallWave voicemail, it will still leave you a message. I have since changed my message on the Verizon system to tell them to hang up and call me direct instead of sending the message through the system. Basically this is my message:

"Hello this is Michael, f you reached this message by calling me direct, then please leave a message, but if you received this message by replying through the Verizon voicemail system, please hang up and call me directly at (XXX) XXX-XXXX and leave the message there as I am now using a new voicemail system, thank you."

This way the few people that keep trying to reply through the Verizon system will call and get CallWave, although I do have one client that hates to talk to anyone directly and always calls the Verizon system to leave messages, but I walked him through how to call CallWave and leave the message there, so I don't have to always log in to the Verizon system to check my messages.
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Old 08-31-2006, 05:12 PM
     
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I'm attempting to write an application to clear out this phantom VMail quickly (because it annoys me too much)

I've never written for PPC before but it seems pretty easy. It will require the .net compact framework though.

Some questions for people interested though. Which would you prefer:

1. A simple exe that executes the registry hack only
2. A simple exe that executes the registry hack and soft resets
3. An application which pops up with 2 buttons, one to clean phantom VMail, one to soft reset
4. An application which pops up with 2 buttons, one to clean phantom VMail, one to soft reset....and a display of current value of that registry key?

Any other critical registry keys that need repeated editing that I could bundle into this?
 
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Old 09-01-2006, 12:47 PM
     
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Quote:
Originally Posted by JeremyG
I'm attempting to write an application to clear out this phantom VMail quickly (because it annoys me too much)

I've never written for PPC before but it seems pretty easy. It will require the .net compact framework though.

Some questions for people interested though. Which would you prefer:

1. A simple exe that executes the registry hack only
2. A simple exe that executes the registry hack and soft resets
3. An application which pops up with 2 buttons, one to clean phantom VMail, one to soft reset
4. An application which pops up with 2 buttons, one to clean phantom VMail, one to soft reset....and a display of current value of that registry key?

Any other critical registry keys that need repeated editing that I could bundle into this?
If a soft reset is not necessary, I would prefer a simple exe that just executes the registry hack; otherwise, if the soft reset is necessary, I would prefer a simple exe that executes the registry hack and does the soft reset. However, I'll be very grateful anything to help resolve this issue. Thank you so much for volunteering to do this, Jeremy.

Jay
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Old 09-03-2006, 11:57 PM
     
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Avoid Soft Reset if Possible

Quote:
Originally Posted by JeremyG
I'm attempting to write an application to clear out this phantom VMail quickly (because it annoys me too much)

I've never written for PPC before but it seems pretty easy. It will require the .net compact framework though.

Some questions for people interested though. Which would you prefer:

1. A simple exe that executes the registry hack only
2. A simple exe that executes the registry hack and soft resets
3. An application which pops up with 2 buttons, one to clean phantom VMail, one to soft reset
4. An application which pops up with 2 buttons, one to clean phantom VMail, one to soft reset....and a display of current value of that registry key?

Any other critical registry keys that need repeated editing that I could bundle into this?
Thanks again for working on this. I would also prefer something that does not require a reset. Is there something about appling the hack that makes the reset necessary?
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Old 09-04-2006, 01:16 PM
     
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Reg Fix

Hey all,

I did a simple MortScript to revert the registry back to 0 for the key. If you have not yet heard of MortScript, there is a thread here. The MortScript program is available here.

See attached for fix.
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Old 09-04-2006, 02:21 PM
     
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Unfortunately i had a major virus outbreak at work, and my whole team has been working all weekend. I havent gotten to coding.

However I'm gonna try that mort script, it might be just that simple.
 
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Old 09-05-2006, 11:05 AM
     
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Crazy_Malfaqa, thanks for the script. Knock on wood, I haven't seen the phantom voice mail indicator in quite some time. However, the next time I do see it, I'll try your script and let you know how it works.

Jeremy, I'm very sorry about the virus outbreak. Hope you are able to "get healthy" soon.

Jay
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Old 09-06-2006, 08:52 AM
     
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The only place I have seen the problem with VM in that past two months has been on my RAZR. The reason I never did the CAB files is because it would take a reboot each time, as well as having to uninstall the previous version, and I found it much easier to just navigate to the correct key and modify it. The CAB file worked, but it took longer to navigate to it, run it, and then reboot.

Good luck with the MortScript, and hopefully it works...
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Old 10-10-2006, 08:01 PM
     
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Program to Reset Voicemail Count

Here is a quick program I whipped up this afternoon that when run will reset the reg. value to zero. It does require .Net CF 2.0
I made a quick icon (I'm no artist by a long shot) so if someone wants to make a better icon I will be happy to add it.
Let me know if it works for you (it work on my i730 so I assume it will work or yours).

dpicts
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