this keeps happening to me and my associates WM5 i730.... will get it clear, then it will come back randomly later...

I too have this and just now got time to look here. I have a new thing happening too ... my speaker/sound icon shows that I have the volume off (speaker symbol with an x in front of it) I have clicked on the icon andit shows sound levels at 80% ... that & the vm icon had me getting ready to bug phone alarm newsgroup ... I have adjusted my volume multiple ways today (start bar icon, phone alarm, up/down buttons) so I have yet to be able to point the finger at any given cause yet ...will let you all know

It's funny... weren't people having problems never receiving voicemail notifications under 2003/PhoneAlarm?

I finally had awhile on my day off to play with this problem. Somewhere, somehow, I got the indicator stuck with one voicemail. I left myself multiple messages and tried everything, but for the last 4-5 days mine was stuck at 1, no matter how many I actually had from 0 to 3.

In the registry:
HKEY_CURRENT_USER\System\State\Messages\vmail\Line1\Unread\Count

Change the DWORD Data to 0. (mine was set at 1).

I know very little about registry settings, and this could possibly implode your phone should someone leave you a message, so use at your own risk. If anyone else with computer skills can actually verify what I did, please do.

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i730/WM5

That worked for me as well... now i can leave a vm, check the vm and have it go back to 0... will see how long that lasts

I just checked the value of my key (I never had the problem by the way) and it is set to "0".

So you may have found a short term solution but I would still wonder what changed it to "1" and will it happen again?

Does this value get incremented when you get messages?
Is it supposed to get updated my the messaging sw?

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VZW, It's 2009! Time to embrace technology, not suppress it. - oops too late I've moved on over to the iPhone w/ AT$T!

Yes Mark, it should be changed on the fly. If you all still get this, let me know and I will create a CAB file to do nothing but reset it to 0 and then you can keep it on the phone when you are having issues. I have no problems with VM notifications and haven't seen a stuck one yet.

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-Michael
Need help setting up your i730/i830 or other WM2003/WM5 Phone, as well as the other hacks I have done, check out the MRailing Guides and Links

I would love a little program to kill the voice mail notification. I had to just go in and to the registry trick. I think I hit 7 to erase message and hang up to fast .. or something

also sometimes I see who is calling a chose not to answer.. then I get a VM notification.. I want to cancel the notification without calling. In Phone alarm I just turn off the alert and I can see the number of voicemails I have. With the WM5 notifcation is takes over my lower left soft button until I check it, that is what annoys me most. Maybe there is a way to simply turn off the soft button notication.

Nope, can't turn it off, it's the notification button, it tells you everything the bubble used to, but now on a button and not hidden in a bubble...

I will get a VoiceMail Reset cab made when I get back home to my computer...

__________________
-Michael
Need help setting up your i730/i830 or other WM2003/WM5 Phone, as well as the other hacks I have done, check out the MRailing Guides and Links

thanks.. I cant wait.

Thanks for the tip. I ran across this problem yesterday for the first time since upgrading to WM5. I remembered seeing (but not reading) this thread recently so I went back to it to find your solution. Following your suggestion of editing the registry worked like a charm.

Michael (Railing), if you're able to create a program that will clear the registry setting, that would be a HUGE help. Thanks!

Jay

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-Jay
The Fine Print:Nothing in this post (or any of my other posts) is intended to constitute legal advice or the establishment of an attorney-client relationship. For purposes of this forum, I'm just another nerd like you. :-)

A program to fix this problem would be great. A shortcut that dailed VM and removed the notification in one shot might work also.

Well then, scratch this file, and I will do it later when I get back to my home computer...

__________________
-Michael
Need help setting up your i730/i830 or other WM2003/WM5 Phone, as well as the other hacks I have done, check out the MRailing Guides and Links

tthx.. I installed it and I get an error that says. Installation unsuccessfull, program incompatible with this device.

and yes I have a i730 with WM5.. thanks to you

This "fix" reminds me of an old joke.

Man walks into a doctors office.
Man:"Hey doc, it hurts when I do that".
Doctor: "Then don't do that. That'll be $50.00 bucks".

LOL

Mark

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VZW, It's 2009! Time to embrace technology, not suppress it. - oops too late I've moved on over to the iPhone w/ AT$T!

It finally happened to me so it proves its not the radio.

I was hoping the official upgrade would cure it.

Well at least its a simple reg key. It's pretty hard to replicate on purpose so it would be difficult for them to look into.

I had it all weekend and it is finally gone... I think what I did was check all my new messages, go through all my saved messages and save them again, and then press what ever number the voice mail menu says to end the voice mail call. But than again I am unsure that was what cured it.

i never had this problem with wm2003se or with SD WM5.... until i did the Palm treo speed dial install.... so lately i just have to go into the registry and make the change from 1 to 0... sigh... all these little nuances with this phone lately has seriously made me reconsider getting a razr. i love this phone, but man, these little nuances are making it seem like 99% pda and 1% phone, and even that 1% is debateable.