I have a user that just bought a Blackjack and is having problems with contacts. He can't press a key and have it jump to contacts that have that as the first letter of the last name, it might go to someone with that letter as their middle initial. Is there a way to get it to go to the H's when you press H for example? He syncs wirelessly to our Exchange server if that makes a difference.

I have found that the more letters you type, the more narrow the search in the contacts. usually by three letters, it is at the right contact or close enough to pick from the list presented.

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John

PDAPhoneHome Forum Moderator

Seaching with the blackjack---how the search works---If you hit say the letter T--Its going to seach for the letter T the number 2 and the number around it. Im not to good at explaining how this works but if you just wanting to scroll through a large phone book just hold down the navagation key for like 3-4 seconds and it will start letting you search by letters.

That's right. It's in the User Manual that the keypad was designed to search by the letter you press, and the letter next to it, like when dialing a phone number - in case you fat finger and miss the desired number, it will still register. This has been covered in the Cingular Samsung Forums, on the Cigular website.