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07-01-2007, 05:11 PM
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Join Date: 02-02-2003
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Location: Boston
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PDAPhone: HTC Touch Pro
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Carrier: Sprint
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Apologies are in order
I just called the technical number at Sandisk. They immediately answered the phone without any delay. The technical person on the phone was a bit hesitant. Not because he had concerns but because he may have had a slight bit of doubt in his knowledge. By the end of the conversation he seemed to say the following;
1. There are batch serial numbers...but that is determined by the RMA group.
2. The logo's can change.
It seems everything that kicked off many of our concerns were unfounded. He did say you can take a photo of the card and email it to rma_support@sandisk.com and they will confirm.
I called Nextweb and while my voice may have been a bit irritated I did ask them to respond to us and prove us wrong. It was the only fair thing to do and it seems they stepped up and logged on.
So it seems apologies are in order. I do have one question to Nextweb. Why didn't you send the product in the Sandisk shrink wrap package? I think that would have made people feel better about what was purchased.
Last edited by timezone : 07-01-2007 at 05:20 PM.
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07-01-2007, 07:08 PM
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Join Date: 07-01-2007
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PDAPhone: Nokia N95
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Carrier: Cingular
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Too ALL users on this forum
As the owner of nextweb I always take any customer issue and or problem seriously. I have been selling authentic Sandisk, Sony, Kingston, Transcend, and Ridata card for quite a while now. Due to 80-95% of memory cards being fake on ebay and some on Amazon, I do know where everyone is coming from. I have been dealing with 1 source for pretty much all our memory cards purchases, and have sold thousands of cards over the years, if not almost 10,000 we have been forced to quit selling retail AUTHENTIC cards on ebay as its impossible to compete with fake cards, we sell most of our retail packaged cards to Europe as margins are bigger, and prices in Europe Higher. It took me a long time to find legit and reputable dealers in memory cards, so even when my costs are higher I alwasy opt for my reliable source.
I take pride in selling only authentic cards, and have personally been on ebay to fight counterfit cards, as we have lost much of our card sales revenues on ebay due to the large number of fake cards.
We have really never had any problems until we started selling 4 GB SD and now the 4 GB MicroSD cards, before we have had virtually non existent problems, since cards up to 2 Gb and non SD HC cards work in 99% or so of devices. But thats a whole different story with SD HC cards, and so far very few devices accept them, and some only accept up to 2 GB.
So its been tough, and its been a hassle at times, bt I want all my buyers and customers to know that we stand behind every sale, and service our customers with any issues that arise. We are not a overnight shop, and heve been on ebay almost 8 years now, we are newer to Amazon, and take pride being on Amazon as a legit business.
I will keep posting, and answering any issues that customers might have, and please always remember to check compatibility issues before purchasing as it makes it easier for all of us, as marins are extremely slim. And yes, we do pay our taxes as well. o we are definately here to help our buyers and offer any support that is needed to make buying from us flawless, and satisfactory. Not to say that one will never get a defective card from andisk, but we have only experienced defect rates of about 1 card in 500-1000 being bad. So eventually, there will of course be a defective card, that we wil in that case immediately replace.
Sincerely
Michael
Nextweb
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07-01-2007, 07:11 PM
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Join Date: 07-01-2007
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PDAPhone: Nokia N95
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Carrier: Cingular
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To Lyoung
The question is why we dont send card in retail packaging??
nswer: Too keep costs dow with freight to us, freight to customers, and our purchase cost lower, so that we can sell the cards at a god deal, we do also sell products in retail packaging, but mainly to Europe as prices are 20-50% higher there and margins are better.
Our margins are exteremely small, and after we pay fees, and income taxes, there is definaely not a huge profit on memory cards
Sincerely
Nextweb
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07-02-2007, 12:15 AM
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Join Date: 08-24-2006
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PDAPhone: Mogul 6800
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Carrier: Sprint
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Since/if everything seem to be on the up and up again I would suggest those who made negative/enutral feed back on Amazon work with Amazon to see if they can get it removed.
reading the thread it seems a good idea to point out again and again
Your existing SD card reader will not read a SDHC card, unless your reader specifically say it is SDHC compatbile!
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07-02-2007, 01:05 AM
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Join Date: 03-12-2007
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Location: sea att le
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PDAPhone: 6800 plus 1
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Carrier: Sprint
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Headset: motorola 800
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thx nextweb
My cards working great.
 )
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07-02-2007, 10:17 AM
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Join Date: 02-13-2004
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Location: Stanford, CA
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PDAPhone: HTC-6800
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Carrier: Sprint
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Headset: Motorola S9
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Thanks. This is a major issue for me in purchasing the 6800. So the one's that seem to be working are Sandisk mostly from the vendor above on Amazon?
I am afraid I am getting a touch of iPhone fever (8GB).
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07-02-2007, 10:38 AM
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Join Date: 02-21-2005
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PDAPhone: ppc6700
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Carrier: sprint
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also the Verizon store has them. If you want to pay $99
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07-02-2007, 03:02 PM
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Join Date: 06-21-2007
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PDAPhone: PPC 6800 Sprint Mogul
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Carrier: Sprint
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Quote:
Originally Posted by nextweb
To Lyoung
The question is why we dont send card in retail packaging??
nswer: Too keep costs dow with freight to us, freight to customers, and our purchase cost lower, so that we can sell the cards at a god deal, we do also sell products in retail packaging, but mainly to Europe as prices are 20-50% higher there and margins are better.
Our margins are exteremely small, and after we pay fees, and income taxes, there is definaely not a huge profit on memory cards
Sincerely
Nextweb
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When do you suspect the next availability is? I would like to purchase one.
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07-02-2007, 03:30 PM
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Join Date: 11-16-2002
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Location: NY
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PDAPhone: iPhone 3G
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Carrier: AT&T
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Headset: None Currently
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Donate to Member
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While I have not received it yet, I do have one of these on order and will report if I have any problems. I should be considered credible... 
__________________
Mike - Been Converged?
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