I just called the technical number at Sandisk. They immediately answered the phone without any delay. The technical person on the phone was a bit hesitant. Not because he had concerns but because he may have had a slight bit of doubt in his knowledge. By the end of the conversation he seemed to say the following;

1. There are batch serial numbers...but that is determined by the RMA group.

2. The logo's can change.

It seems everything that kicked off many of our concerns were unfounded. He did say you can take a photo of the card and email it to rma_support@sandisk.com and they will confirm.

I called Nextweb and while my voice may have been a bit irritated I did ask them to respond to us and prove us wrong. It was the only fair thing to do and it seems they stepped up and logged on.

So it seems apologies are in order. I do have one question to Nextweb. Why didn't you send the product in the Sandisk shrink wrap package? I think that would have made people feel better about what was purchased.

Too ALL users on this forum

As the owner of nextweb I always take any customer issue and or problem seriously. I have been selling authentic Sandisk, Sony, Kingston, Transcend, and Ridata card for quite a while now. Due to 80-95% of memory cards being fake on ebay and some on Amazon, I do know where everyone is coming from. I have been dealing with 1 source for pretty much all our memory cards purchases, and have sold thousands of cards over the years, if not almost 10,000 we have been forced to quit selling retail AUTHENTIC cards on ebay as its impossible to compete with fake cards, we sell most of our retail packaged cards to Europe as margins are bigger, and prices in Europe Higher. It took me a long time to find legit and reputable dealers in memory cards, so even when my costs are higher I alwasy opt for my reliable source.
I take pride in selling only authentic cards, and have personally been on ebay to fight counterfit cards, as we have lost much of our card sales revenues on ebay due to the large number of fake cards.

We have really never had any problems until we started selling 4 GB SD and now the 4 GB MicroSD cards, before we have had virtually non existent problems, since cards up to 2 Gb and non SD HC cards work in 99% or so of devices. But thats a whole different story with SD HC cards, and so far very few devices accept them, and some only accept up to 2 GB.

So its been tough, and its been a hassle at times, bt I want all my buyers and customers to know that we stand behind every sale, and service our customers with any issues that arise. We are not a overnight shop, and heve been on ebay almost 8 years now, we are newer to Amazon, and take pride being on Amazon as a legit business.

I will keep posting, and answering any issues that customers might have, and please always remember to check compatibility issues before purchasing as it makes it easier for all of us, as marins are extremely slim. And yes, we do pay our taxes as well. o we are definately here to help our buyers and offer any support that is needed to make buying from us flawless, and satisfactory. Not to say that one will never get a defective card from andisk, but we have only experienced defect rates of about 1 card in 500-1000 being bad. So eventually, there will of course be a defective card, that we wil in that case immediately replace.


Sincerely
Michael
Nextweb

To Lyoung

The question is why we dont send card in retail packaging??
nswer: Too keep costs dow with freight to us, freight to customers, and our purchase cost lower, so that we can sell the cards at a god deal, we do also sell products in retail packaging, but mainly to Europe as prices are 20-50% higher there and margins are better.
Our margins are exteremely small, and after we pay fees, and income taxes, there is definaely not a huge profit on memory cards

Sincerely
Nextweb

Since/if everything seem to be on the up and up again I would suggest those who made negative/enutral feed back on Amazon work with Amazon to see if they can get it removed.

reading the thread it seems a good idea to point out again and again

Your existing SD card reader will not read a SDHC card, unless your reader specifically say it is SDHC compatbile!

My cards working great.

)

as is mine!

Thanks. This is a major issue for me in purchasing the 6800. So the one's that seem to be working are Sandisk mostly from the vendor above on Amazon?

I am afraid I am getting a touch of iPhone fever (8GB).

also the Verizon store has them. If you want to pay $99

still thinking about the iphone?

28 Reasons Why Apple’s iPhone Sucks

i just couldnt live without those features

When do you suspect the next availability is? I would like to purchase one.

While I have not received it yet, I do have one of these on order and will report if I have any problems. I should be considered credible...

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Mike - Been Converged?

I just received the card and admit that that it does raise a number of concerns. I have sent macro images of the card and adapters to Sandisk for validation. My biggest concern was immediate raised because the word "Sandisk" which is in the logo location on the red/blue adapter is not even in the right font for the logo, and its missing the icon that usually appears next to it. The font on all three items isn't the same as my other Sandisk products. I must note that I have a professional photography business and have a lot of Sandisk cards, readers, etc. All of them have identical logos with the exception of the ones that I just received. I will await confirmation from Sandisk and reserve judgement, but I am very concerned about this... and with the items coming absent packaging. I do not buy that the packaging effects shipping cost and is therefore an issue since shipping is paid separately.

Attached Thumbnails

     

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Mike - Been Converged?

I looked at a SanDisk microSD card at Best Buy. I was also worried, before, about the logo missing on the adapter - all of the newer ones have that nice swooshy gradient on the adapter and a logo. However, to my surprise, the adapter at Best Buy looked exactly like the one that's being discussed here - perhaps there's old logo v. new logo? The most worrisome thing to me was the location of the class 2 logo and the fit of the card. Again though, hopefully SanDisk will have something for me here in a week or two. Convergent, did you check out my macro of the card earlier in this forum? It's reduced in size, but I'm assuming that yours matches mine? (The top font is a bit fuzzy, I didn't tripod the camera or anything, and I only shot it at F/9, but at the time I was most concerned about the serial number...)

Hello All

Thanks for all the posts, I have read them all, and again, we have sold close to 600 of these cards, with less than 2 defective cards , they are still on the way back for us to test. I have checked with some sources, and talked to som people that are very familiar with counterfit cards, and to his knoledge there are still NOT any fake cards of this kind on the market, but I am sure they will eventually appear. So please beware, Take the older regular SD cards for example, they did NOT use to have the type of etching on the back of the card that said Sandisk, something Sandisk put on newer cards to fight fake cards. That did not mean that older cards from andisk were fake, but Sandisk is always doing small changes over time, and thats something people always need to keep in mind. Thanks for your time

Sincerely
Nextweb

Hi

When I meant shipping cost I was reffering mainly to us getting 1000 cards shipped to us, 1000 Retal packs are a lot more bulky, but if people would be interested, we also have retail packs exactly the same as the ones in Verizon stores, however, those we normally sell mainly to urope (sweden in particular) for $130 so we normally reserve those for NON usa sale, we might get some listed on Amazon for $89 or so, but have yet not decided

Sincerely
Nextweb

I went down and looks at the thing this afternoon, and I have to say that if it were not for these four things in rank order I would get one:

1. No tethering....

2. No GPS....

3. Awkward connections in car

4. No third party applications.... I lose my French dictionary

BUT, the display just knocks your socks off. It is so much better than the 6800 that there is simply no comparison, plus it is small and lite and you do not have to use Activestink/MDC. A shame not ready for prime time.

I dont think many people are reading through the thread. And are posting the same thing over and over again.

1. this is bulk packaging, ie you save money.

2. Get a card reader that supports sd hc. "secure digital / high capacity". If it does not support hc then your card reader will not work.

3. The serial number on the micro sd card is a batch number, not an individule one.

4. Nextweb, and others have already contacted sandisk and confirmed that these are legit cards.

5. Different series of cards have different logo's on the front.

6. I forget what six is for.

For a reference for everyone, I purchased my card at a Verizon store and it looks identical to what Convergent has posted. The only small difference in lieu of a 'Play button' logo next to the SanDisk name (the small triangle) I have a 2 with a cricle around it. However, this also differs from the card that was shipped with the device (it has a 'Play button' logo, but it is dropped below the Sandisk name and there is another logo just to the right of it).

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Device History: Palm 505 > iPAQ 2200 Series > PPC 6600 > PPC 6700 > PPC 6800 (Mogul)

Thanks Jamesus

Any information you posted is helpful to people out there, as long as they read all of it.

Thanks
Nextweb

Nope, I read the whole thread but the font of the logo being wrong wasn't something I had picked up on before... it was most noticable on the red/blue adapter. Companies the size of Sandisk spend a lot of money on a brand, so to get sloppy with their copyright protected logo is not only foolish, but it would serve to dilute the value of the logo. That is why I found it hard to believe that a genuine product would have a poorly done logo that looked hacked... especially with a product that has been so heavily pirated. Someone's head should roll at Sandisk for letting a product this poorly labeled make it out of the factory.

Thanks... that is what I was looking for. If they are in Verizon stores this way in Verizon packaging, then I would say that I for one will trust that they are genuine.

And thank you for taking the time to post here. I am the founder of PDAPhoneHome and just want to make sure everyone here is getting the most accurate information. These are a good group of people and I don't want to see anyone get hurt. Given that you have a lot of potential customers here, if you'd like to potentially setup a group buy or discount for the community, let me know. I think that most Mogul owners are going to be wanting 4GB microSD cards.

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Mike - Been Converged?