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Old 07-24-2009, 05:12 PM
     
  #1 (permalink)  
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PDAPhone: xv6800
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6800 randomly dials last number

This has happened to me so many times I can't count.

The last time it happened was last night.

My mom had called that night to see how our son was doing who had been sick.

An hour later I am laying in bed, about to go to sleep, I hear my mom saying "Hello? Hello??" and realize she is on my phone... It had dialed her number (because it was the last one to call me).

My sons doctor was on call and the night before he had called us and later that night my phone randomly dialed his number. Luckily I was able to hang it up after the first ring.

It is to the point now where I delete all my call history before bed for fear of my phone calling the last number dialed.
I use my phone as an MP3 player at night. I listen to podcasts and such as I go to sleep. I used the headphones designed for the 6800 that has the volume control on it and a button that answers and hangs up the calls. This button does NOT dial the last number called. I have tried. But the one think that seems to be the same is that it randomly dials people when the headphones are hooked in.

Is this a common issue or am I the only one with a haunted 6800?
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Old 07-24-2009, 08:24 PM
     
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any number of things...

have you done a soft reset?

have you done a hard reset?

if you did the latter, did you just try the phone out without installing ANY 3rd party programs? if not,, then its worth a try..

could be dirt/debris under the button and its causing the button to activate...
 
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Old 07-30-2009, 11:40 AM
     
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Ive discovered now that anytime I plug my mini-usb headphones into the jack (that acts as both a headphone jack and a charge jack) it attempts to dial the last number. Not always, but if I plug it in a certain way... odd.

Do you work for Verizon? They always suggest hard resets to fix issues and I have never had to do a hard reset to fix any issue since ever owning this phone. I get their lame answer then try to figure it out on my own, thanks anyway
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Old 07-30-2009, 02:00 PM
     
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doesnt matter who i work for. many times its difficult to diagnose what the problem is as each user has their own unique environment which makes it hard to determine the ROOT cause.

hard reset will fix nearly any software issue and starting from a fresh factory state will put everything on a level playing field and can troubleshoot more effectively.

now that you say the headset port, that changes things a little. the headset port has a ring that initiates calls, such as when you have a push button on your wired headset...that push button talks to this particular ring on the port that initiates/disconnects calls...

sooo... you inserting the jack into the headset port is grounding out that ring causing the phone to make a call. if you use wired headsets often or if your headset port is damaged or loose from the circuit board, this could be your cause and would make it a hardware issue.

repair would be costly since this phone is no longer made and i would excercise my insurance if this issue is really annoying to you..
 
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Old 08-02-2009, 02:16 PM
     
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thanks.
JB
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