Whenever I stick my phone into the cradle the screen comes on after a few seconds and the phone syncs. Then the syncing finishes, but the screen never turns off.

I've tried that hack, creating a dummy server, etc., but I still have this problem.

Anyone know what to do, or how has this exact same problem?

Thanks

It is an option... Go into the options menu and change it. Alternatively hit the power button.

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basically it's under settings > power > advanced. Check the box under external power. It's unchecked by default.

umm. hold down the power button on the top of the phone until the screen shuts off (while its still on the base, of couse). then whenever you dock it, the screen will just stay off. *cough* hows that manual reading coming?

what he's saying is that he wants the screen to be on when he puts it in the cradle so it'll sync and then have the screen turn off after a timeout after it finishes syncing. In which case, just checking that one checkbox will solve the issue.

every few minutes my phones screen will turn on, and after a minute (which is what I programed it to do) it turns off. How do I keep the screen off, and do most people here just turn there phone off for the night instead of keeping it on with the backlight turned down?

I have read alot about this issue on this board. It seems to be when the ActiveSynch is trying to contact the phone. To me it isnt an issue since I have the equipment protection plan.


Have not seen any settings to change that though.

On second thought, I just installed Activsync 4.2 beta from Microsoft, and so far no more light up while in the cradle so far.

Go to www.ppcgeeks.com and post your question someone there will be able to help you

Ok, never mind. I did all the updates for Office 03, and now it lights up every 10 minutes or so again.

same issue here. My phone does this when cradled, and I don't even have the USB cable running to the computer. I've read it's the phone jumping in and out of 1X or EVDO, which I recall my last phone did all the time. Very annoying.

I have the cradle connected to the PC via usb. The 6700 keeps turning on while in the cradle like every 5 minutes or so, I even removed activesync on the pc and disabled the active sync task running on the phone. I just want to put my phone in the cradle to charge it, but it keeps coming on, its very annoying.

I seem to remember not having this issue before the ROM upgrade.

Anyone else notice this?

Hello. Just a friendly reminder to please remember to search before starting a new thread, it will really help me out a lot! Thanks

My issue is not related to the network switching between roam, evdo, 1x.

Thanks

I didn't say it was. There were several explanations in this thread as to why the screen was turning on (EVDO/1X switching just happened to be the last one listed). My point is this thread was the appropriate place to post your question because it is the same problem all the other posters are dealing with. As evidenced by this thread, I think its obvious this problem has multiple causes. I believe there is also another similar thread if you want to search for it.

The only way to do this is (after you have cradled & synced) pres cntl + alt & delete on your pc, then click on the "Processes" tab highlight "wcescomm.exe" and click "end process".

This is the Activesync App that keeps talking to our phonews and waking them up. You backlight should stay off until you manually restart your Activesync Application.

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Nashville, TN
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It does it even if it is not in the cradle. Just turn it "off" and lay it next to your pillow as you sleep. it wakes up every so often. Dunno why.

Mod, not all issues are easy to search for.

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Tried that, it still lights up every few minutes even with Active Synch disabled on the PC.

I would not have purchased this phone if I knew it would turn itself on all the time. What are others doing about this problem??

I would love to know the answer to this problem as well. I can confirm that my 6700 (ROM upgraded) turns itself on if charging (but not connected to a computer), if not charging, and with time synchronization on or off.

It's really quite a serious and basic problem (flaw) for such a cutting-edge phone.