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Old 05-10-2006, 02:54 AM
     
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Angry Co-Pilot GPS Software - large file size makes it Totally worthless on WM5/6700

I have been a long time user of Copilot GPS software, starting with CoPilot 5 on my Ipaq. I have used the program extensively and have been very pleased with the results. However, I am fairly furious at this point after trying to install and use CoPilot on my XV6700. Several problems have presented themselves;

1. The program footprint from PC2003 to WM5 has jumped from 8MB to over 15mb!!!! How the $@%# are you supposed to install this with such limited resources on the 6700???

2. Forget the fact that the install .cab is so large (15mb) that there is physically no way to load the .cab into memory and then install to that same memory. You must load the .cab onto a storage card. ALK tech support never mentions this anywhere on their site. I'm sure there are lot's of pda novices out there who won't know what is going on when they run out of memory during install. They sure as hell don't bother to tell you that if you upgrade to a WM5 pda their program pretty much becomes unimplementable.

3. After discovering that I couldn't possibly install CoPilot to main memory without sacrificing programs I absolutely need, I tried installing to the SD Card. This worked initially, until CoPilot started locking up and requiring soft resets. Of course there is nothing on the crap ALK Support website about this situation.

Now I'm forced to load it back on to my Ipaq (which I was going to give to my wife and now can't). For the amount of money ALK charges for their software they sure do a piss-poor job of designing it to meet real-world needs and hardware limitations. And these software companies wonder why people pirate software...
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Old 05-10-2006, 03:00 AM
     
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Angry Wm5 Rant

This is kind of a continuation of my Rant about CoPilot and how it's practically unworkable in WM5.

I've had to fire up my PC2003 Ipaq during all these problems with CoPilot on my XV6700 and what slaps me in the face immediately is how much quicker my Ipaq running PC2003 is compared to the fatser processor and WM5 in my 6700. There is no comparison! The 6700 is just plain slow...it lags through the same operations that fly on the Ipaq. Not to mention the eternity it takes on the WM5 6700 to soft reset. Leave it to the morons at Microsoft to come out with an "improved" operating system that actually runs SLOWER on a FASTER processor...IDIOTS!!!
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Old 05-10-2006, 06:12 AM
     
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I agree with you.

I laugh at all the forums from other devices praying for WM5and that other gift; Active Sync 4.1

Ever see one of those forums where they're talking of write-in campaigns to the manufacturer or they're doing a petition all to be "upgraded" to WM5? What a joke.
 
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Old 05-10-2006, 09:34 AM
     
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Maybe you should try the iNav site and use iGuidance. Works very well with 6700 and you can load the maps onto your MiniSD.
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Old 05-10-2006, 10:21 AM
     
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I'm first going to ask if you have your 6700 "hacked" using the well known registry hacks to speed it up. (glymph cache, menu animation, etc.)

I would have to agree that it may be time to switch to iguidance, the latest version works great.

Next question, how many times has your ipaq lost its data because of a low battery situation? With WM5's persistant storage this won't ever happen.
 
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Old 05-10-2006, 12:39 PM
     
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Quote:
Originally Posted by tonydiv
I'm first going to ask if you have your 6700 "hacked" using the well known registry hacks to speed it up. (glymph cache, menu animation, etc.)

Yes...extensively hacked

Next question, how many times has your ipaq lost its data because of a low battery situation? With WM5's persistant storage this won't ever happen.
I have never lost any data in my Ipaq. I use it constantly and charge it constantly. The same thing with the XV6700. This feature of WM5, while nice, is a non-issue for me.

Last edited by wezx : 05-10-2006 at 01:57 PM.
 
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Old 05-10-2006, 12:40 PM
     
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[quote=tonydiv]I'm first going to ask if you have your 6700 "hacked" using the well known registry hacks to speed it up. (glymph cache, menu animation, etc.)]

Yes...extensively hacked. It's still way more sluggish than my slower processor equipped Ipaq running PC2003

Last edited by wezx : 05-10-2006 at 01:56 PM.
 
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Old 05-10-2006, 01:15 PM
     
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CoPilot Customer Dis-Service

Well, I just talked to the TOTALLY INEPT CoPilot Customer Service guy. Seems they are completely aware that...

1. In WM5 the program footprint jumped from 8mb to 15mb!

2. There are known problems running Copilot on the 6700!

DID THEY BOTHER TO POST ANY OF THIS ON THEIR WEBSITE...NO!

I asked the guy why they couldn't have posted this very important info and he had no response...he said he'd "pass along my suggestion".

unfortunately for ALK they have lost a loyal and repeat customer.
 
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Old 05-10-2006, 01:23 PM
     
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Quote:
Originally Posted by tonydiv
I'm first going to ask if you have your 6700 "hacked" using the well known registry hacks to speed it up. (glymph cache, menu animation, etc.)

I would have to agree that it may be time to switch to iguidance, the latest version works great.

Next question, how many times has your ipaq lost its data because of a low battery situation? With WM5's persistant storage this won't ever happen.
Do you know offhand...

1. The mb footprint of the iguidance program?
2. How many mb would the entire USA take up on the storage card?

thanks!
 
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Old 05-10-2006, 02:14 PM
     
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The iguidance site says that the entire USA takes up 1.8gb! Copilot's complete USA only takes up about 900mb. Since there is only one slot in the 6700, iguidance is not going to work for me, as I need some storage on the card as well as the maps...arrrgghh

I guess my Ipaq is now a dedicated gps unit!

Can't find anything on the iguidance site about the mb footprint of the program.
 
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Old 05-10-2006, 04:06 PM
     
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I store iguidance and run it completely from the storage card. I'm not sure why you want/have to install copilot to RAM for it to work. They probably added some features and so the program is bigger.

Do you really need ALL of the US on your PPC? If so you can buy a 2gb card. I'm not sure your rational of 1.8gb vs 900megs is a good one. Do you think copilot really has a better compression algorithm or that they probably don't have as detailed maps/POIs? I bet on the latter. I'd rather the program take up 10gb if it's useful data. I just store 5 states on my 1gb card and I'm fine. If I need more, I just load it up before the trip.
 
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Old 05-10-2006, 04:50 PM
     
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My opinion on PocketPC GPS SW

I've been using the HP Navigation software on my Ipaq for a couple years now and it's worked great. After I got my XV6700 the software I had didn't work correctly, and their tech support said the version wasn't WM5 compatible.

I decided to try out another program to see how it compared. I tried TomTom 5 and was not impressed at all. It had several bugs in it making it very difficult to install and load maps. It also was not very accurate. When I tried to navigate back to my house, which the HP Nav software did perfectly, TomTom got it all wrong and would have guided me to the wrong house on the wrong STREET. I sent that software back.

The iNav iGuidance software is the same software that I'd been using from HP so I bought the latest greatest version and it works great on my phone.

I bought a 2 GB miniSD card for the maps. I was able to load the program, 40 states, DC and 3 Canadian provinces with 160 MB to spare. The program works quite well and doesn't eat much program memory when loaded, about 3 MB.

I was looking at co-Pilot and now I'm glad I didn't get it.
 
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Old 05-10-2006, 07:41 PM
     
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I need the entire continental USA because I travel the entire continental USA. I have a 2gb card, but I can't use up 1.8 gb of it for map data as I have other files that need to reside there. CoPilot is very detailed and includes extensive POI's, so I'm not sure why iguidance takes up 1.8 gb. I certainly don't think from looking at the website that iguidance is twice as detailed thereby justifying twice the map data size. If a program is so large you can't use it on your device what good is it? My original point was; If CoPilot (ALK) knew there were problems with the 6700 (they did) and that the WM5 version was nearly twice as large (which they did) they should have had the decency to post that information on their website's support page...and they didn't.
 
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Old 05-10-2006, 07:42 PM
     
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I guess when someone comes out with a 4gb mini SD card I'll be all set with iguidance.
 
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Old 05-10-2006, 07:55 PM
     
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There are pretty simple work arounds: load the data you use most often on 1 SD and load the rest on another sd. Or just load all the US on a single SD card.

When you use the gps feature, just pop in your GPS sd card.

15mb is pretty big for a program that MUST be loaded into storage ram but I somehow doubt this is the case. You said it works from the SD card but now it soft resets your phone. Maybe you should hardreset it and reload everything to see if it works.

Also the ppc-6700 has 43.5mb of available storage memory so 15mb would fit. You can store most programs to the SD card and they work fine.

Seems like Copilot can work fine and you just don't know what you're doing...

I'm just glad I don't work in customer service...
 
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Old 05-10-2006, 08:24 PM
     
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Quote:
Originally Posted by mrmarshmellow
There are pretty simple work arounds: load the data you use most often on 1 SD and load the rest on another sd. Or just load all the US on a single SD card.

When you use the gps feature, just pop in your GPS sd card.

15mb is pretty big for a program that MUST be loaded into storage ram but I somehow doubt this is the case. You said it works from the SD card but now it soft resets your phone. Maybe you should hardreset it and reload everything to see if it works.

Also the ppc-6700 has 43.5mb of available storage memory so 15mb would fit. You can store most programs to the SD card and they work fine.

Seems like Copilot can work fine and you just don't know what you're doing...

I'm just glad I don't work in customer service...


Did you even bother to read my posts? Obviously not...let's try this again.

COPILOT TECH SUPPORT ADMITS THERE IS A PROBLEM WITH THE PROGRAM AND THE 6700!

Of course 15 mb fits into 43.5 if you have no other programs that you want in resident memory. Perhaps you don't know what YOU'RE doing because if you did you would know that certain programs run much slower off of a storage card.

All of your brilliant ideas about different SD cards, etc. completely miss the point that CoPilot could have let people (especially long-time customers) know about the problems they might encounter with the new update.

Do you even own CoPilot? I guess you know more than the techs who told me that there are problems running it from the card.

So sorry for expecting to be informed about problems with a program when I'm paying for it.
 
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Old 05-10-2006, 08:41 PM
     
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I don't have copilot and don't intend on buying it since iguidance works for me. Obviously I can read but clearly you aren't willing to try what it takes to get things working.

It'd probably be nice if ALK gave out min and recommend requirements to get their stuff working but clearly the ppc-6700 meets the min requirements.

The line I read very clearly in your post was: "I tried installing to the SD Card. This worked initially...". Things don't usually work for a while then stop working. Maybe you corrupted something. Try the hard reset and reloading everything.

If it's really incompatable with the ppc-6700 and they admit it, I'm sure ALK will give your money back or risk a lawsuit.

Let's look at the facts:
1) it worked from the sd card at one time
2) you want to store it in memory. no problem the ppc-6700 has enough. wait you want to store OTHER software. Yes that must be copilot's fault.
3) you said ALK admits there's problems with the ppc-6700 but you haven't given any evidence of that other than it's large size that won't fit in memory without all your other junk and maybe has problems running from the storage card. If you want to see a program that didn't work on the ppc-6700, try iguidance 2.1 (i.e. before 2.1.3). That thing was bugger slow and didn't fill the screen properly. They fixed it with 2.1.3.
4) if it really doesn't work with the ppc-6700 and they documented it, they should give your money back

Seems like you should buy some cheese to go along with your WHINE...

Sorry for the rant. I just hate it when people look to blame others for their ineptitude...
 
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Old 05-10-2006, 09:09 PM
     
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"Things don't usually work for a while then stop working. Maybe you corrupted something.

Oh really, things never work intermittently, huh? Try telling that to the Titanic crew.

"Try the hard reset and reloading everything."

I already hard reset it still doesn't work right.

It'd probably be nice if ALK gave out min and recommend requirements to get their stuff working but clearly the ppc-6700 meets the min requirements.

So I guess if you bought a piece of software that was twice the size for a particular OS vs. another and you weren’t informed you’d be fine with that.

you want to store it in memory. no problem the ppc-6700 has enough. wait you want to store OTHER software. Yes that must be copilot's fault.

Oh, yeah, I guess CoPilot has no responsibility to inform customers of a DOUBLING of the file size.

you said ALK admits there's problems with the ppc-6700 but you haven't given any evidence of that

Evidence? Oh, how about the support supervisor telling me directly that there are KNOWN problems that they don’t yet have an answer for.

if it really doesn't work with the ppc-6700 and they documented it, they should give your money back

Yeah, I agree…that’s my next step

Sorry for the rant. I just hate it when people look to blame others for their ineptitude...

Sorry for the rant. I just hate it when people put posts on a thread about a piece of software they don’t have and know nothing about.

You don’t see me posting over on your thread about how to get unlimited calls on Sprint! Or maybe I should post to your thread about how to keep the number pad up during a call and comment on your “ineptitude”.
 
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Old 05-10-2006, 09:21 PM
     
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I'll tell ya, if I really needed to have navigation for every single state, I'l get a 2gb sd card and install iguidance on it. Then I'd switch it out when I needed to use the gps. Cheapest and easiest solution, other than carrying 2 devices around.
 
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Old 05-10-2006, 09:39 PM
     
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Have you been happy with iguidance? It seems that those who have it are pleased with it?

I can't find how large the program (non-map data) is on their website. Do you know roughly how large it is?

Last edited by wezx : 05-10-2006 at 09:53 PM.
 
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