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Old 03-30-2006, 11:56 PM
     
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Thumbs up nXZEN Customer Service is great!!!!

I sent nXZEN an email because I broke the small ear loop that came with my headset. I asked them could I buy a new one and I also asked them were the putting out a car chager for the headset. This was her reply:
Hi Sean,

The paperwork has been completed so your ear hooks will go out in today's shipments. You should
receive them either tomorrow or Monday. I have included some extra ear tips as well as these seem
to be the items most requested by our customers and by the way I have also thrown in a car charger.

Enjoy!

Sharon, Customer Support Rep.
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Old 03-31-2006, 12:08 AM
     
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Never heard of them before you post but your excitement made me go look.
Sounds pretty cool. Does that noise cancellation thing work well? I lose my Jabra so I might be in the mood to buy one.
 
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Old 03-31-2006, 01:07 AM
     
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Yea this has to be one of the best bluetooth headset out there. Just go pick up one from compusa and try it for a couple of days and compare it to your current headset.
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Old 03-31-2006, 06:03 AM
     
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Quote:
Originally Posted by Yonkers
Never heard of them before you post but your excitement made me go look.
Sounds pretty cool. Does that noise cancellation thing work well? I lose my Jabra so I might be in the mood to buy one.
Like you I never heard of it before. I checked out their website, http://www.nxzen.com/ ,and listened to their audio samples (Click on the "HEAR THE DIFFERENCE" audio samples image link for the product.

WOW, what a difference. The audio samples are taken in different environments and recorded at the same time (one ear has the nXZEN unit and the other a competitors) so that it's an accurate comparison (same noise/voice/etc). Night and Day...I'm stoked.

I just wish they wouldn't have used a proprietary charging dock and stuck with mini-usb.

Last edited by greg3d : 03-31-2006 at 06:08 AM.
 
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Old 03-31-2006, 09:10 AM
     
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OH...MY...GOD...


so THATS what I sound like on my jabra...


I might be the next nXZEN customer
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Old 03-31-2006, 04:14 PM
     
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Quote:
Originally Posted by InPocket
OH...MY...GOD...

so THATS what I sound like on my jabra...

I might be the next nXZEN customer
Thats exactly what I thought, except on my Moto 500. I'm going out today to shop for one.

**edit**

I just picked up the 5500, the one with the extra earbud and wired jack for stereo playback. I didn't need this tethered stereo function, but the store didn't carry the base model.

Nice to see that it does come with a short cable that's a USB->Power adaptor. Although I hate carrying adapters and the like, at least you CAN chanrge the phone via USB (full size).

Last edited by greg3d : 03-31-2006 at 08:59 PM.
 
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Old 04-01-2006, 11:14 PM
     
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My impressions so far

My impressions so far with the nXZEN 5500 so far after having it for a day.


Pros:

- The DSP noise cancellation of course. Even in quiet environments, my voice sounds louder and crisper than my Motorola H500.

Standing 4 feet in front of my television with sound up higher than my voice, even though the BG noise wasn't cancelled 100%, it was barely noticeable.

My hands clapping loudly in front of me while speaking on the phone. Again, although not 100% cancelled, it sounded like someone 10-20 feet away was clapping.


- Graphic Equalizer on the nXZEN 5500

-The 5500 comes with a graphic equalizer so you can adjust the sound of the phone volume,microphone gain, as well as for the stereo music. Both phone and stereo settings are sepperate and independant settings. Being able to adjust the microphone gain is very nice...helps the other party hear a louder voice if the default settings aren't cutting it. It's also nice to be able to adjust the tone of the incoming voice.

It's straightforward to use. The Equalizer software resides on your PC. Your PC requires Bluetooth (I used a Bluetooth dongle) to set up a partnership with the unit. Once the partnership is set up, you can tweak the unit's sound settings and hear them near-interactively while the unit is in your ear.

- Charging. This is both in the pros/cons. Con: There is a proprietary charging input which doubles as the seperate stereo earbud tether. Pro: A Usb converter comes with the unit however, so you can charge via standard powered usb.

- The size of the init is nearly identical to the Motorola H500, except for the ine-ear canal protrusion.

- In Ear canal earbud which makes it easier to hear the caller.


Cons:

-The Volume buttons take too much force to depress...also, not easy to know when you are on the button.

-There is no tone when you turn the unit on. If you are wearing it, you have to guess if you have depressed the "side" button long enough. It does generate a tone after you let go however. In my opinion It should generate the tone while you are pressing so you know when to let go.

-The various soft earpieces that act like an in ear canal ear bud need some work. If the bud isn't angled properly in your ear (this would depend on your physiology), the sound is very dim and muted. I thought I had a faulty unit until I realized this. In my opinion the rubber pieces are too long, at least for my ear. When I depress the "side" button...the rubber piece presses hard into my ear. This causes the opening of the bud to become blocked by my ear, thus muting the sound. It also cause one to feel that if you press too hard, it'll touch your brain!

- The added earbud for stereo playback of music. It's not bluetooth, it's a tethered design. You plug in the second earbud to the charging input of the unit. This earbud is connected to a wire (with a clip) and has a standard earphone jack on the end. It would have been much nice if the connection to the music device was also via bluetooth, since the unit can connect to up to 3 devices.

Neither Pro nor Con:

The Ear hook, although it can be adjusted for left/right ear use, once in place does NOT swivel much if at all like most other devices. It's takes a little time to get used to putting it on because of this. It DOES stay in place when on, and never feels like it might come off.

You can also remove the earhook entirely and rely on the in-ear bud to keep it in place...however the unit is much more prone to falling out if you are being active. It's good for someone who only puts it on when making a call and then removes it in low active situations.

Last edited by greg3d : 04-02-2006 at 01:51 AM.
 
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Old 04-01-2006, 11:40 PM
     
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Wow, what a difference, and I just bought a moto H700. What's the difference between a 5000 and a 5500? How's the volume on these?

I might just give mine to me wife and buy one.
 
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Old 04-02-2006, 01:15 AM
     
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The 5500 comes with an additional piece that an ear bud for the other ear so you can connect it to your mp3 players and have stereo sound.
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Old 04-02-2006, 01:46 AM
     
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Quote:
Originally Posted by MikElliott
Wow, what a difference, and I just bought a moto H700. What's the difference between a 5000 and a 5500? How's the volume on these?

I might just give mine to me wife and buy one.

The 5500 comes with the additional stereo earbud AND the Equalizer software.

The stereo earbud for me, is worthless since it's a tethered wire with audio jack on it. However, the Equalizer control over the Phone volume gain and earpiece sound adjustments is very useful if you need/want to change them. According to the docs, the 5000 doesn't come with this.

The volume is better than my H500 and H850. Primarily because of the in-ear bud on the unit, and because I used the Equalizer to boost the earpiece and the microphone gain.

If you do try it, I recommend picking it up from a place where you can return it if you don't like the fit/feel of it. Fo someone like me who hasn't used in-ear buds before, it takes some getting used to.

Last edited by greg3d : 04-02-2006 at 01:55 AM.
 
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