Well I never really use word mobile on my phone. But today i needed to use it but when i try to open the program i get an error message saying: "A problem with the document was encountered and it cannot be opened" I also get this message when I click New to start a new document. This happen to anyone else. Soft reset was a no-fix by the way. Thanks

I am experiencing exactly the same symthoms as you describe. I tried to open a new word doc with no luck.

you must have deleted your templates folder from my documents which contains the templates for a blank word document. if someone could tell me how i will attach my templates folder for you

nvm figured it out. if you have the new sprint rom just unzip it and move it to your my documents folder. if you unzip on your pc it will only look like there a 4 files in the templates folder but when you move that folder into your activesync folder and browse it from your 6700 you will see all the other templates

here it is

Attached Files

Templates.zip (199.2 KB, 556 views)

I am having the same problem as above. I tries dl'ing the above posted template file, but just find 4 GIF's in it. Any other advice, or can anyone repost this? TIA. JSC