anyone know where email account information is stored in registry?
I set up 3 e-mail accounts on my 6700 and they were working great until a couple of days ago...when they suddenly disappeared. Well strange thing is, when I went to add them back in...it said the account names were already in use.
Ok...so I just re-made the accounts with new names, but does anyone know where the old account information is stored? I can't seem to find the account names in the registry.
I would also like to know this as I have the exact same error mentioned above. My problem runs deeper in that the account shows up on the Today page with 2 unread emails and I can't get rid of it short of taking messaging off the Today Page.
Searched the archives and only found this thread. I have the same problem as the other two mentioned. I lost 3 email accounts recently and when I try to re-enter them it says they already exist......but I can't find them. I'm not able to Send/Receive either because its grayed out.
The only thing mentioned under my messaging is Outlook Email, Text Messages and MMS. Anyone found a way to resolve this?
Not to state the obvious, but have you tried searching the entire registry with a registry editor for your account login name? or better yet for whatever you 'named' the account previous? that's the thing most likely to be fully unencrypted.
Nope. Would a hard reset even fix this? I mean, now that it's all persistent storage...I may just have to try one since I have an alternate device to use now. Any thoughts?
Nope. Would a hard reset even fix this? I mean, now that it's all persistent storage...I may just have to try one since I have an alternate device to use now. Any thoughts?
Yes a hard reset fixes this. I had the same issue a month or so back and decided to hard reset it. Unforntunately that is the only way I found.
Hopefully you can find an alternate method to save the headache of resetting and then putting all the apps back on.
Good luck!
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There is no ideal routine. In fact, the key to any routine lies in your ability to abandon it for another.
Yikes! There must be an easier way than doing a hard reset? If you use backup software like Sprite or Spb, you could reload a backup that was made prior to the MIA account problem. Regardless, that's a strange one... Wish I could be of more help...
EsseQuamVideri, here you go:
Hard Reset = equivalent to REFORMATTING on desktop *deletes all data, goes back to OEM state.
Hold down both soft keys WHILE doing a soft reset (pushing little hole on the bottom)
(Hard Reset is Equivalent to"Clear Storage")
Soft Keys = 2 buttons with dashes on them
Yikes! There must be an easier way than doing a hard reset? If you use backup software like Sprite or Spb, you could reload a backup that was made prior to the MIA account problem. Regardless, that's a strange one... Wish I could be of more help...
EsseQuamVideri, here you go:
Hard Reset = equivalent to REFORMATTING on desktop *deletes all data, goes back to OEM state.
Hold down both soft keys WHILE doing a soft reset (pushing little hole on the bottom)
(Hard Reset is Equivalent to"Clear Storage")
Soft Keys = 2 buttons with dashes on them
Best to all,
R
Thanks. I'm not doing a hard reset. I am an IT Manager and we have a handful of 6700's at our company so I just wanted to know (and like all good IT Managers I don't like to read instructions )
I've lost my email accounts for a second time in a month. I keep 3 email accounts in my 6700 and this time while getting messages from my home verizon account it froze up completely, this has happened before but this time it wiped out my accounts as well.
The first time I lost them it wasn't through a soft reset, but was while I was having a DSOD problem. The other part of the issue as I stated earlier in this thread is that when I try to reenter the old name for an email account it says it can't because it already exists. Has anyone solved this issue or found where the registry entry is cause I can't???
I don't think it's in the registry anywhere. I'm almost certain that it's stored in a DLL or hidden somewhere else. I'm still looking around, but I'd like to know where this is also.
If I find out and am the first to post it here.....do I get a prize?
What about the cemail.vol file in the root folder of the device? Isn't it some sort of e-mail database? Of course, it's a protected system file that I can't seem to copy to my desktop, but perhaps the information is in there...
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