This is probably a silly question but....

I setup pocketpc outlook (on the PPC6700) to check e-mail from my included Sprint PCS account. I did this by creating a new e-mail account on the PPC 6700 called Sprint PCS. It works great, but I noticed that when I synched (Active Sync) to my laptop, none of the e-mails were being saved on Outlook on my laptop PC. So to resolve this, I "added" a new e-mail account under Outlook on my laptop PC and used the Sprint PCS e-mail pop3 settings. Then I clicked "Send/Receive" on Outlook (on my laptop) and all of my Sprint PCS e-mails were subsequently downloaded to my laptop PC. I then used ActiveSync to sync the PPC 6700 to my laptop and all those e-mails from Outlook on my laptop PC got loaded onto my PPC 6700, but under the "Outlook E-mail" account.

The problem is that the way I set up the PPC6700, it considers the Sprint PCS and Outlook e-mail accounts as two separate accounts. As a result, I now have two e-mail accounts on my PPC 6700 (Sprint PCS and Outlook) that each contain the same e-mails as one another. Is there a way for me to have my Sprint PCS e-mails stored on my laptop whenever I sync my PPC 6700, and to have it save under the Sprint PCS e-mail account on Microsoft Outlook (on my laptop).

The other thing I cannot figure out is that I created several e-mail folders on my PPC 6700 for my Sprint PCS e-mail account, but none of these folders appear on my Sprint PCS account when I log into my account from the web using a desktop computer. Is there no way to have common e-mail folders on both the PPC 6700 and the Sprint e-mail server? (This was a feature of T-mobile's e-mail system that was rather nice. i.e., creating an e-mail folder on your handheld would also generate the same folder on T-mobile's email server.)

Thanks for your help

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gmdphd

bump

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gmdphd

Outlook on your computer synchronizes all your email accounts. Outlook on your ppc just syncronizes outlook desktop with outlook ppc. So "it considers the Sprint PCS and Outlook e-mail accounts as two separate accounts." is true. No way to change that.

Think of outlook desktop as your central point of access and the ppc as a mobile point which is exactly what they are. If you delete something off the outlook ppc it wont delete it off the server, but if you delete it off outlook desktop it will delete it from your ppc the next time you send/receive. PPC is just a way to check email on the go.

As far as the folders that would be... open messaging > select sprint account > menu > tools > manage folders > make sure your folders are selected for sync. Not sure if that wil work or not, Im at work right now and cant check it.

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d6l9p
Peace Within

Thanks for your help, dprout69. I guess I cannot sync/backup my Sprint PCS e-mails from my PPC 6700 to Outlook on my laptop. I guess the only copies of these e-mails can be on the PPC 6700 or on Sprint's e-mail server. I was asking this question because I was thinking of hard resetting my PPC 6700 and I wanted some way to restore my e-mails back onto the device after wiping its memory clean.

On the folder sync issue, I went to manage folders under my Sprint e-mail account and did not find any option for synching the folders. Where else might this option be?

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gmdphd