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Old 10-11-2005, 03:21 PM
     
  #1 (permalink)  
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Join Date: 07-22-2003
Posts: 158
 

My phone was shut off !!

I woke up this morning to have my service suspended. So I call Sprint, and they see a $41 amount of "unknown charges". She sees my data usage, but she says that that was not billable ( I have the old Vision plan from years ago ). No extra text messages, no over minutes. She could not tell me what the extra charges were!!!

Update: I called again, this time ( gotta love the consistency ) they said it WAS the data charges. She said it was the person that renewed my contract 'forgot to add in the vision plan', so basically I had no data plan at all. She added my old vision data plan back in.

I somehow don't think this is the end of this story.

Any body else have this happen?
-Les

Last edited by lesd : 10-11-2005 at 03:36 PM.
 
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Old 10-11-2005, 04:01 PM
     
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Search for the data charges thread.
 
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Old 10-11-2005, 04:13 PM
     
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You mean the 'sprint has gone nuts' thread?

There is no resolution to the data plan question in there, really, as far as I can tell. Since the phone is new, and even listed as an unknown device in my sprintpcs online page, things will have to settle before we know if there is a need to go to a special data plan, I think.


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Originally posted by onceler
Search for the data charges thread.
 
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Old 10-11-2005, 04:26 PM
     
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my sprintpcs online page shows my whole plan incorrectly, and even my pcs username. but when i call their customer service, all shows up............kinda worried as well. my first bill seems legit.
 
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Old 10-11-2005, 04:27 PM
     
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There isn't a resolution, but there also is not need to start a new thread. Same thing happened to that user that happened to you.

these 2 threads have been talking about it for a week or so:

http://www.pdaphonehome.com/forums/s...highlight=data
http://www.pdaphonehome.com/forums/s...highlight=data
 
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