Hi All,

I have a PPC-6600 from Bell. Just recently the volume started going down on it's own. The volume is fine now (after a week of hell) but now when I press the power button on the top, the phone doesn't turn off. I can press and hold it and the screen goes dark but not off...

Has this happened to anyone else? Any fixes?

It seems like a virus moving from button to button but who knows??????

Any help is greatly appreciated!!

Thanks!!

It sounds like you're still having trouble with your volume level switch.

I had the same issue when my volume level switch would stick up or down the power button won't turn the device off, but will operate the backlight.

Try centering the volume level switch and see if that helps.

Hope it works!