I received notification from Sprint Public Relations yesterday that they had an important announcement to make regarding issues with the Spring
Mogul PPC-6800, and they asked if it would be possible for me to post it here. There announcment is essentially an apology for the
Mogul problems, and a plan to fix them plus add additional capabilities... something that very few carriers have ever done with a
PDAPhone.
They indicate that Sprint and HTC are aware of problems created by ROM version 2.16.651.0, and that Sprint and HTC are currently testing a new ROM to fix the problems. They plan for this ROM to be available by the end of November for download at
http://www.america.htc.com/support/m...-download.html . In the interim, customers may download the older version 2.09.651.3 from this link and restore the
Mogul to its previous version.
That is all great, and corrects the problems that the ROM update caused, but the bigger news here is that HTS is currently developing a separate ROM update that enables EV-DO Rev. A and enables the built-in GPS. Sprint and HTC plan to make this ROM update available early in 1Q08. They even included a thank you for the customers that reported the problem to them.
This is great news if they deliver what they are saying, because in the past most
PDAPhones are never really treated as computers that can be upgraded. They get rolled out, and then forgotten. Perhaps Sprint is realizing that
PDAPhone owners expect more and wish to exploit all that their hardware can do.