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Poll: Have you had a DSOD and what were the operating conditions?
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Have you had a DSOD and what were the operating conditions?

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Old 11-14-2005, 09:33 PM
     
  #1 (permalink)  
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Dark Screen of Death (DSOD) Poll

Unscientific, yes, but perhaps we can get a better handle on how big a problem we really have here....

DSOD = Dark Screen of Death

Several users are reporting that their 6700 "locks-up" with either a very dim screen or completely dark screen. The remedy varies between removing and reinserting the miniSD card to soft reset to hard reset. The event renders the unit unusable and it is reported that incoming calls and text messages are ignored.

Last edited by mooring : 11-14-2005 at 09:45 PM.
 
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Old 11-14-2005, 09:40 PM
     
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I keep reading threads that mention DSOD...but haven't seen one that actually explains what it is...figured first couple posts clarifying what it is might be a good idea

*or if you edit your first post

*edit, interesting....lucky me, hasn't happened to me yet. Is it brand specific?
I'm using sandisk (as is probably everyone else :/)

Last edited by mensaphone : 11-14-2005 at 11:30 PM.
 
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Old 11-14-2005, 11:06 PM
     
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Hey Marty, can you stick this for a while?
 
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Old 11-14-2005, 11:28 PM
     
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Unfortunately, I don't think this type of poll will add any knowledge to this issue or be of any help whatsoever. Not intending to be rude here, that just my opinion. Since I don't see an an answer above that really describes my situation I'll just pass on the poll.

I think the issue itself and my experience with it is too complex to be answered by such a simple question/answer.

R
 
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Old 11-14-2005, 11:49 PM
     
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Racedog, I hope you realize that it's been statistically proven that not voting causes DSOD's to happen.

Actually I think it would be very helpful, if nothing else, just to see how prevalent this issue is. It won't be scientific but if 90% of us have this problem then there is definitely something that needs to be fixed with this phone. Is is mostly an SD issue, software or just a problem inherent with the 6700? This could help us narrow it down and maybe even help us to decide just what to complain to Sprint about with one voice.
 
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Old 11-15-2005, 12:07 AM
     
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Quote:
Originally posted by racedog
Unfortunately, I don't think this type of poll will add any knowledge to this issue or be of any help whatsoever. Not intending to be rude here, that just my opinion. Since I don't see an an answer above that really describes my situation I'll just pass on the poll.

I think the issue itself and my experience with it is too complex to be answered by such a simple question/answer.

R
racedog:

No offense taken. I have followed your posts in multiple threads and understand some of your issues and situations. I'm sure there is a "best fit" choice for your phone(s).

This poll was NOT designed to isolate the problem; as Curious Cat suggests, it is simply to gather some data on the existance of some kind of problem. I would much rather go back to SPRINT saying that "in a sample of 100, 95% are having DSOD problems," than say "there are a lot of people having DSOD problems."

There are so many different configurations and setups, it would be impossible to design a poll that could isolate the problem. That is why I made it a balance between specific and broad.

The best I can hope for his lots of votes that can demonstrate there is some kind of stablity issue going on with this phone. (I've been down this road before with the HP 6315, and there ultilamately was a ROM upgrade that greatly improved stablity--I'm not sure how much user forums were influential, but if I were in charge of the fix, I would want as large a database of people with the problem as possible).

Conversely, if there are "a lot" of users without any problems, I will plead my case to SPRINT for a replacement until I get one that doesn't have the problem.

All that said, as I mention in the first post--this is very unscientific, but at least will be mildly interesting to some.

Last edited by mooring : 11-15-2005 at 12:11 AM.
 
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Old 11-15-2005, 12:17 AM
     
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I have a 512MB miniSD card there is no option for that. I have had this problem about 4 or 5 times.
 
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Old 11-15-2005, 12:33 AM
     
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Maybe we should just say any size miniSD card? I wasn't aware of anyone buying the smaller version.
 
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Old 11-15-2005, 06:08 AM
     
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I had a dosd but it was from plugging the phone in the cradle. Somehow it messed up my backlight settings and I thought my phone was broke
 
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Old 11-15-2005, 11:36 AM
     
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I can sometimes get my phone to recover from the DSOD by opening the slide, waiting for a moment, then closing it, then pressing the wake-up/power button. This doesn't always work though. I get this issue at least once a week.

I have Bookworm, Mort Player and GSPlayer2 installed on miniSD.
I have eWallet Pro and Today Panel installed in ROM.
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Last edited by emtownsend : 11-15-2005 at 11:38 AM.
 
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Old 11-15-2005, 02:08 PM
     
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does anyone have a 1gb minisd which ISNT sandisk?
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-HTC Apache- 1GB Sandisk miniSD - yes I get the DSOD, still working on the rom.
when I get the time free.