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View Poll Results: Kirvin's Podcast #28
No, I don't have the time to listen to a half-hour podcast. 0 0%
Yes, I listened. I'm a developer. Jeff's correct in his facts. 1 50.00%
Yes, I listened. I'm a developer. I don't know if Jeff's right. 0 0%
Yes, I listened. I'm a developer. Jeff's got it wrong. 0 0%
Yes, I listened. I'm a user. Jeff's on the right track and discussing something important. 1 50.00%
Yes, I listened. I'm a user. I don't know if Jeff's right. 0 0%
Yes, I listened. I'm a user. Jeff's wrong. 0 0%
Voters: 2. This poll is closed

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P1 makes life difficult for programmers?
P1 makes life difficult for programmers?
Published by johnbartley
06-20-2005
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P1 makes life difficult for programmers?

Jeff Kirvin, doyen rantster of the Palm, has revealed that P1's got a policy of not documenting things developers need to know. In particular, Treo 650 stability suffers because PalmOne revised the source code and omitted error trapping. P1 is also alleged to change the DIA (Dynamic Input Area) with each new device without documenting this critical component.
Quote:
The underlying problem here is that the software base behind PalmOne's code is not nearly as robust as PalmSource. You only have to look at the documentation in PalmOne's code to realize what the problem is (namely none - there is virtually no documentation at all in the code I've seen - I would never hire any programmer who wrote code like that as it becomes impossible to support or thoroughly debug).
Kirvin's podcast #28 is very much worth listening to. He posits that the current 'Franken-Garnet' P1 altered versions of PalmOS has been pushed beyond practical limits, claims the Tungsten C is still the fastest palm because its OS has not been tortured beyond recognition, and notes that PalmSource's Cobalt fixes this problem. He posits that changes to customize the DIA might be done to satisfy cellular carriers, either inadvertantly or intentionally. (Those carriers, BTW, have become p1's largest customers, and love to do things which simplify their workload while locking you into their system.)

He also notes the WindowsMobile crew is far better at working with developers, and implies that WindowsMobile5 will pose an extreme threat to PalmOne's devices, as WM developers get the information they need, and therefore WM5 will hit the ground running.
I've heard similar issues regarding the 650 from other developers I speak with, and they all are worrying about P1 because of problems I see which well could arise from starving the devlopers and turning a deaf ear to writers and 'power users'.

M$ uses the free Modeus conferences and other events to reach, and listen to, those power users, whereas P1 and PalmSource charges for conferences to get tote bags and much less useful swag, and get ignored.

These developers, and power users like you and me, are the new 'shamans' of our tech-driven culture; how often have you been asked, no, begged, to make something work for an otherwise intelligent friend, who hasn't taken the time to immerse themselves in your tech field?

I think he's got some important points to make. Please, take half an hour; download the podcast, listen to it, then respond to the poll I've attached, if you do nothing else.
__________________
John Bartley K7AAY | http://celdata.cjb.net | http://kiloseven.blogspot.com
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  #1 (permalink)  
By Copasetic on 06-29-2005, 02:37 PM
I wish that someone from Palm would respond, or at least show they got it. Maybe the employees have become as frustrated as the users, and don't care any more? I remember a number of favourite companies that did this sort of thing, and the most they ever did, was to release press releases that were as political/marketing conscious as they could be, and didn't really say ANYTHING in response to the questions as posed, not even to the honest supportive questions that were respectful and made sense. Of course, over time, they realised that they had lost too many customers to stay afloat, and did so far too late. They CAN'T be that ignorant, and I HOPE they are not under all the Cellular Carrier's finger. That is disastrous, because they don't care about Palm unless it makes them money. However, as disgusted as I was with Cingular, I have to applaud them for pumping a lot of support in the development of PalmOS's Future. As it stands now, I feel like I just bought a used car from a man in a plaid coat :-S. Are we just "Preaching to the choir?" Is Palm really hearing us? Kyocera never did that I know of, they didn't care. Heck, at the store where I purchased my Treo, they are not even ALLOWED to buy one, full price or not. They have to apply and HOPE their request to be put on a waiting list gets approved. Otherwise, no can do. Seems that would be walking advertisement... sigh

Palm must have resurrected some executives from Commodore Amiga...

Secret Hidden Logic, Balsam Shampoo (see old 70's commercial with Broadway Joe Namath) (note that number 1 is even BEFORE anything gets bought):

1 ) Support the people (Customers/Developers).
2 ) Customer buys Product.
3 ) Support "your" people.
4 ) Customer is happy and tells others.
5 ) Support your people.
6 ) More customers hear and buy product.
7 ) Support your people.
8 ) Company makes dosh.
9 ) Pass out Promotions and Raises for employees. Rinse and repeat.
Last edited by Copasetic : 06-29-2005 at 02:44 PM.
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