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The First Victim of Apple's iPhone...
The First Victim of Apple's iPhone...
Or is Something Else Fueling Palm's Quarterly Loss?
Published by Convergent
10-02-2007
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The First Victim of Apple's iPhone...

The PDAPhone news services are all reporting today on Palm's reported net loss of $841,000 for the quarter ending August 31, 2007. There have been various different reasons quoted for this, but the most common is that the media darling... the Apple iPhone... is to blame. Is that the case, or is it something else? I think that the iPhone is probably a contributing factor, but if it weren't Apple, it could have easily been someone else.

I think that Palms real issue is innovation. Palm, through its own developments and those of its acquisition of Handspring, pretty much invented the PDAPhone segment. If you don't give them credit for inventing it, you at least have to give them credit for helping to bring it to the mainsteam. The Treo 600 a few years back really brought about a new ease of use factor in a PDAPhone and got us out of the "Model T" error of enthusiasts and geeks, and had soccer moms and business people joining the PDAPhone ranks.

But model after model has rolled out the Palm door with more and more refinement... smoother, slicker, and a few more bells and whistles... but where's the beef? The underlying Palm OS is largely unchanged from when it was introduced with the Palm Pilot... and its lack of substantive multi-tasking is a limiting factor. Now in an effort to squeeze the last ounce of value from the aging Palm OS, they introduced a landmark sub $100 PDAPhone to the market. But the analysts believe that this will further hurt Palm's market performance because the devices are going to likely cut into Treo sales.

I believe that Palm can still shine in this market, but they've got to get their new OS out in order to bring some new innovative capabilities to the market. The iPhone captured the hearts of the media because it looks sexy, and does bring some new things to the table. Its user interface and browser technology are certainly innovative and have a wow factor. Palm needs to deliver their new OS soon, and it needs to work when it gets here. I am looking forward to that happening... because competition breeds innovation, and that's good for all of us.

What do you think?
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  #1 (permalink)  
By David_B on 10-07-2007, 09:51 AM
Palm's problem is RIM and Blackberry. Treo's have been sellling to business, and with business going to Blackberry, it's Palm that's hurt.
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  #2 (permalink)  
By scandalex on 11-03-2007, 02:14 AM
I have to disagree. The Treo is so popular that now you can see your average Joe/Jane sporting one. They may not be power users or even part of a business segment. These are just people who want an all-in-one device. Heck, they probably aren't even aware of the full potential of the Treo; and for them- thats OK.
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  #3 (permalink)  
By Convergent on 11-03-2007, 10:20 AM
Well their new $99 Centro seems to be helping them get some momentum back... but the platform seriously needs an update. They don't have much lower to go on price to compete.
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  #4 (permalink)  
By Paul Bowles on 12-05-2007, 10:41 AM
Quote:
Originally Posted by David_B View Post
Palm's problem is RIM and Blackberry. Treo's have been sellling to business, and with business going to Blackberry, it's Palm that's hurt.
I would agree with this. Working in the "mobile" sector I rarely see "Joe public" using Treo's and most of the users tend to be business users. BlackBerry are taking an increasingly large bite out of the co-operate market (and for good reason) and if you compare a typical Windows Mobile device to a Palm based device they are often a lot better (at least on the surface).

The main problem seems to be that people that use Smartphones/Pocket PC's do so because they need something more form it then just phone/text/email. The Palm OS is very badly under developed for (when compare to Windows Mobile), for a good example of this just take a look at the free GPS apps available for Windows Mobile and BlackBerry and compare that to what is available for OS5 devices.

Basically they are left with good devices that are out competed on two fronts. For applications and office integration they get beat by Windows Mobile devices and for ease of use email and corporate users they get beat by BlackBerry. There is nothing the Palm can do better then either of these (again at least from first glance, when you get into it you find that most WM devices are bugged to hell but that is a different issue).

It is definitely a smart move on Palms part to dump their OS and move to WM.
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  #5 (permalink)  
By lonelypoet on 03-10-2008, 10:59 AM
I'd like to have a Treo phone with about 1GB memory. That will be the best. I don't like all these teeny weeny apple crap. I will even pay a $1000 for the phone with 1GB memory.
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