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Old 08-12-2007, 11:33 AM
     
  #1 (permalink)  
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Join Date: 03-04-2006
PDAPhone: Moto Q
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3 Q's crapped out since April...

I've had to go back to my old reliable Kyocera 7135 I keep in stock just to have a phone.
the last 2 were just dead when I get to my desk in the morning. 1 was on the charger, the latest was not...and I've only had this new unit for 2 days.
I've gone through some reset steps with motorola, but they dont work.
Looks like Im going to have to go to a different unit (BB or Treo). I cant have my handheld so unreliable.
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Old 08-13-2007, 06:28 PM
     
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It amazes me how this happens to people - 2-3-4 bad handsets. I have had the same one I bought on January 16 and since I did the MOL update 2 weeks ago, it is running like a champ. Sorry you had to give up - don't blame you, but go with a BB. Much more stable!
 
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Old 08-13-2007, 07:55 PM
     
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Truely sorry you have had issues with your Q's. I have also had only one Q since I got mine last summer. I don't want to see you go, but all the best with your next phone.

Rob.
 
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Old 08-13-2007, 11:20 PM
     
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I have a Moto Q Black with the latest ROM and absolutely love it. Opted to purchase it after selling my i730 and also in lieu of the i760 release. I highly recommend it. Very stable, thin, lightweight, bright clear picture, pretty good battery life, EXCELLENT functionality, just love it.

Sorry you have had bad luck with your Q(s).

Dave
 
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Old 08-21-2007, 01:01 PM
     
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Join Date: 06-03-2006
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I have had 4 Q's in the last two weeks. The first crapped out on my way to the beach, and a refurb was ordered while down there. When I got home, the refurb couldn't charge a battery, so I was given a 3rd, just to charge, while still using the other and waiting on another return by mail model. This one locks up and freezes as well. What is up with motorola!? They used to make the best phones period. Now they just suck. Operations were much better when they were in the USA....
 
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Old 08-21-2007, 05:10 PM
     
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Join Date: 11-28-2003
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I have 6 Q's .. well ... my employees and I do ... and all of them work perfectly ... never a major issue ... I'm guessing you have a tiny dark cloud over your head as you've had some really bad luck with yours .. hang in there and you'll get one that works well ... and you'll love it ...
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Kyo 6035, Sam I300, Sam I330, Kyo 7315, Treo 600, Sam I600, Sam I700, GL1000, HP6315, SX56, PDA2K, Jam, Xv6600 W/cam, Treo 650, I730 Wm2K3, Treo 700W, I730 w/WM 5.0, XV6700, Moto Q (Silver), Treo 700WX, xv6700 wm6, Moto Q Black, Moto Q9m, Sam I760, xv6800, xv6900, Q9C, Touch Pro, iPhone 3G 16G, iPhone 3gs 32G ... not even gonna list the non converged units
 
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Old 08-22-2007, 04:14 PM
     
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I had one that stopped working (in March, having had it since last summer), and the two successive refurbs sent afterward were also defective, so Verizon told me to go to any store and get a new one - you should insist they do this for you too. I got a new one in April (a black one instead of my old silver one) and it works OK.
 
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Old 09-04-2007, 12:10 PM
     
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Just turned in my fifth (5th) q in 2 months.
I give up!
Going back to a regular phone...
 
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Old 09-12-2007, 01:29 PM
     
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I wonder if it's the refurbs some people are getting.

I'd demand a new unit for a replacement and see how that goes.

My wife has only had it a month and so far so good. I really like it and she likes it too.

If not for it's brain dead handling of BT headsets I'd probably prefer the Q over my Mogul (PPC 6800). It's really funny how Motorola headsets work BETTER on non motorola phones.
 
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Old 09-12-2007, 02:31 PM
     
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My original Q stopped working at the beginning of March last. I was sent two refurbs, both of which were defective. When I called Verizon with my complaints they allowed me to go to a retail store and get a new one (I got a black one in lieu of the original silver) and I'm still using it. You should insist on a new one - my understanding is that if Verizon sends you a replacement, it's a refurb.
 
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