Back to my previous statement. This phone just sucks. Moto just doesnt cut it with this product I find.
I mean lets look at the signs here.
Three firmware upgrades within 6 months of release on vzw network....
VZW got so many replacement request, that they let the stores do replacements for the moto q's.
Typically replacements for warrenty exchanges go through wdts to be fedex to the customer.
The phone then when going to other carriers have the similar or exact problems and no improvements had been made to make it better by Moto

Motorola was great back in the day for cell phones but recently within the past years here thier quaitly as really gone to hell.
I mean look at the Moto razer. So many people had problems with these phones.
Knowing its not a pda or smartphone it still shows the quaitly of what moto is putting out there.

On the floor we call this phone Satan, and for good reason....

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WDTS PEON

lol...really?? Satan huh??

Well...it's not quite that bad when it works. However, for the life of me I can't understand a couple of things. Why they didn't/haven't extended the A-GPS service Telenav to it (it just sucks having to carry around an additional device when this is more than capable of utilizing the service) and syncing music to the SD card under Vista doesn't work. One would think that since sprint released the device around the same time as the Vista release that they would have worked out that little wrinkle at least.

I have been searching for a ROM update to address memory handling lag problems, the sync thing, etc... I haven't seen it yet.

The reason that I was so wanting this phone was because of it's sleek design and excellent on-board A2DP/AVRCP BT capabilities. However, I do feel like I have sacrificed functionality a bit.

It is all one big circle jerk....they keep releasing phones to keep us buying phones and upgrading and spending more money. I am looking forward to the next gen 6800 and pray for A2DP/AVRCP on it, I will switch post-haste. Even though I do like the Q I think it follows along the mantra "too pretty...must have problems"

Cheers!!

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BMW

When you are in tech support you hear all the griping and more than others.
This phone wins hands down.
It surpast the king of grips the treo's and took the crown imho.
The makers of cell phones are more interested in style than funcationaitly.
This is not just to moto but other makers as well.
If its shiney and looks cool it sales hands down. They worry about it actually working some what about 6 months down the line.
Because by that time they are working on another phone that is more shinyer than the one you bought and you will all be stupid enough to buy in the false hope that it will be better than the last....

I mean some phones some what work like they are suppose too and people can get buy with the faluts these phones come in with the so called cutting edge technology, but this phone just wont repond to the reperator and is imo terminal.

I wouldnt compare the smartphone of the moto q to a pda like the 6800
Simply for the fact that they are two diffrent types of phones.
A smartphone is a strip down verison of a pda phone plain and simple.
So being strip down, you get less capabitlies and so you do sacrafice funcionality because it is.

The phone got a memory improvement handling firmware upgrade when the moto q black came out for vzw in december. I say improvement, not fix.

UTstar/audiovox makes a good pda. On the phone side it leads something to be desired. They always do poorly on that. Look at the 6600 and 6700.
Both sound quaitly of ring tones and volume have always had issues at one point.

Towards vista Im staying away from that OS. I have no need to buy a system that hardly anyone got good driver support so far.
If I want to get what vista offers. Ill buy a macintosh. They pretty much look the same way but at least I know the mac will work

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WDTS PEON

I just received my replacement Moto Q from Sprint and am concerned about installing Facade onto this unit as I had it installed on my previous unit which suffered from BSOD. Can anyone confirm that Facade works properly on the Motorola Q from SPrint or confirm that it was the cause of the BSOD? Facade is a great app and would love to use it but I dont want to risk another BSOD. Thanks!

Unfortunately, I cannot gaurantee that it is not facade that dumped me to the BSOD initially. However what I can say is that since I have gotten my replacement, I initially installed Facade and then begin having boot problems again. So before it went BSOD on me I hard reset and wiped it off. I love Facade it is a great program to organize the today screen, etc...

Anyhow, long story short after having my replacement a couple of weeks, everything running smooth I have reinstalled Facade and have had no problems whatsoever from it. So I figure I just a bad Q in the first place and that this one is better. But remember USE at own risk!! Because there are no qaurantees that I can give ya'. Maybe someone here can cooperate my findings before you put yours at risk in installing it.


Cheers !!

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BMW

THanks, Nog! How long has you been using Facade on the new Q? I had it on my orig Q for 3 days before I received the BSOD. However, like you mentioned, we could have just had a bad unit. THanks for your input!

Hey there.....I have had it on for about 3-4 weeks now with no problems (as I cross my fingers...lol). I have a hypothesis that some of the Sprint Q's weren't flashed correctly from the factory and therefore the bootloader has a problem when changed (as you know with facade it adds soft reset functionality to the today screen and other features that directly effect the bootloader). However, that's just a hypothesis.

Cheers!!

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BMW

I had the exact same problem this morning - and what I'm seeing in common in everyone I've found who's experienced this (found quite a few through a google search) is that each person who has seen this happen has turned their Motorola Q off for some period of time and plugged it in to recharge it. I restarted mine at least 30 times within a couple of hours time prior to this and had no issue whatsoever. The last thing I saw before I went to bed was the huge battery icon (animated) saying it was charging (filled the who screen). I woke up this morning, turned it on, briefly saw the bright yellow "Sprint Local" (actually it wasn't brief - it was rather lengthy and I remember wondering what the heck was taking so long?) Then the "Motorola Flash Mode" "Please Connect the USB Cable" screen came on. Pulling the battery did nothing - the screen would simply come back a minute after putting the battery back in. When I did plug in my USB cable that came with the Motorola Q (other end was in my computer) it did nothing but change the words to now say "USB Cable Connected" - big whoop!

Now I remember something. A couple of other times with my other 2 Motorola Q's (this one is for my sister-in-law), when I connected it to my computer with the USB cable(s) that came with them, the windows/the computer would fail to even recognize that anything had connected to it. It would draw power to charge from the computer (the icon changed to say it was charging and it made the low tone beep from the phone to confirm it had been plugged into some type of charger) but no connection sound from windows, no action from activesync either.

After the many times of having my Q and my wifes' Q not be recognized (and unchecking the "Enable advanced network funcitionality" from the USB to PC selection within settings) I got fed up and decided to try ANYTHING. "Anything" eventually led me to try using an old iDEN Blackberry 7510 usb cable I had sitting on my desk still charging the blackberry I always hated and never used. When I used THAT usb cable, viola! - Windows immediately made the recognition sound for new hardware, displayed the "Found New Hardware/Device" bubble from the system tray, and sure enough seconds later Activesync started doing it's dance.

Since I had seen progress before with this cable, I decided to give it a go on this problem. I connected it to my PC while the "Motorola Flash Mode" screen was begging me to connect a USB cable. BANG!!!! Windows recognized it. I luckily had the Motorola update software already open in the back round (was trying to use it to fix the Q when I was still trying to use the USB cable that came with it). I automatically started checking the version of software on my phone. (I had not previously connected this phone to the Motorola update software, it was still on whatever it came with a few days ago). Sure enough it started updating. My PC made hardware disconnect sounds a few times (normal during this software update), restarted once or twice while the Motorola update software waited for it to recover, then kept chugging along.

Luckily last night before turning it off, I used Sprite Backup to take an image of the whole thing once I got it perfectly set up for her. I just restored that image as well.

My sister-in-law's Q is now 100% restored!

I LOVE THE MOTO Q!! except for the cracked up battery which is making me most likely getting rid of it because I can't have my phone die when I'm not at home. My battery last 12 hours sometimes ooooor sometimes only 8hours thats cool! NOT