That's fine if your system's not locked up. Doesn't work too well if you can't boot. I read somewhere (but don't count on it) that if you hold the "action" button and power button down for 5 secs. Guess someone could try it.
I find it hard to believe there is no other way to hard reset this phone if you are unable to get into the OS.
I have a device that will not boot past the Verizon Wireless screen and am looking to attempt a hard reset. Anyone have any ideas? Is it true that you can only hard reset from the software?
Any help appreciated......many thanks in advance!!
I find it hard to believe there is no other way to hard reset this phone if you are unable to get into the OS.
I have a device that will not boot past the Verizon Wireless screen and am looking to attempt a hard reset. Anyone have any ideas? Is it true that you can only hard reset from the software?
Any help appreciated......many thanks in advance!!
I believe they are planning to add it, but I don't think it is there now. It was not in the pre-release phones I used for development.
Rob.
__________________ www.mobilerob.com
Productivity software for Smartphones
sorry buddy but rob is correct there is NO hard reset for the Q, the only thing they have is a master reset... so if you lock yourself out of the q by forgetting a password you setup then your screwed.. this is a security feature that motorola setup when releasing the Q... in the future from the 8 techs and my motorola rep that i have there are no plan on changing this feature either.. sorry
It seems to me that is wrong ... I've had mine without the battery in the box for several days ... and when I put it back in ... all was the same ... if I remember correctly ... the memory on the Q is like an sd card ... no power required.
Fuzzy
__________________
Fuzzy
Kyo 6035, Sam I300, Sam I330, Kyo 7315, Treo 600, Sam I600, Sam I700, GL1000, HP6315, SX56, PDA2K, Jam, Xv6600 W/cam, Treo 650, I730 Wm2K3, Treo 700W, I730 w/WM 5.0, XV6700, Moto Q (Silver), Treo 700WX, xv6700 wm6, Moto Q Black, Moto Q9m, Sam I760, xv6800, xv6900, Q9C, Touch Pro, iPhone 3G 16G, iPhone 3gs 32G ... not even gonna list the non converged units
No, pulling the battery out does not reset the device. The only "physical way" to reset the device is to kill all power to the device. This means killing the attached batter power as well as the backup power which keeps the VRAM alive. (This is similar to clearing the CMOS on a computers motherboard). I wouldn't recommend cracking open your Moto Q but there currently is no way to do this from the outside of the device.
Quote:
Originally Posted by netronin
I believe if you pull the battery and let it sit for a number of hours it
will hard reset the device as well. How long I don't know.
No, pulling the battery out does not reset the device. The only "physical way" to reset the device is to kill all power to the device. This means killing the attached batter power as well as the backup power which keeps the VRAM alive. (This is similar to clearing the CMOS on a computers motherboard). I wouldn't recommend cracking open your Moto Q but there currently is no way to do this from the outside of the device.
This is not exactly true. There is a Master Reset in the Sytem Utilities menu folder that will "hard" reset the device. This should only be performed if you really want to reset the device back to the manufacture ROM state.
Rob.
__________________ www.mobilerob.com
Productivity software for Smartphones
Actually with the new os that comes with the Q I do beleive there is a way to hard reset the unit without going into settings, etc, the only reason I know this is because I got stuck once, it was looping or something where icould not get into the system or to boot at all. I tried all sorts of combinations of holding down the center button with the green and red and managed to get a complete reset that way. very much the way one would do it with the samsung 730. it can be done cause i have seen it but where to find the exact combination of buttons to press I would not know, but try doing that if your having this kind of problem and perhaps some one else will know the buttons to press.
__________________
I started with a Psion Organizer in 1987!
This does not work on mine: FYI, I do not have the updated software, though I will have it tomorrow, as I had to order a new phone. I'm disappointed, since I have had no problems up to now, and I got the phone the week it came out. Oh, well, it's a machine and it can break....
From a power-off state, press and HOLD the center "action button" while hitting the red "power on" button. You'll be prompted to reset if you want.From a power-off state, press and HOLD the center "action button" while hitting the red "power on" button. You'll be prompted to reset if you want.
I just tried this on my moto qc9....and it works!!!! just an FYI
Login
Panel
