My voice mails from my home service are emailed to me as a .wav file and even though they are downloaded on the phone I cannot get them to play. I get an "Error the sound could not be played." message. Anyone know how to fix this?
I just tested an email sent to me with a .wav file attached, and when I clicked on it, the Sound Player came up and played the file. I get the same results when I use file explorer, just click on the file and it plays the sound.
I suspect the .wav file you are getting is in a "unique" format. I have heard of different wav file formats, but don't remember all of the details.
Rob.
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Productivity software for Smartphones
My phone system at work has an IMAP server built in that the Q connects to and Downloads the voice mails as WAV files. I get the same error when trying to play the WAV file, even after installing TCPMP. Any ideas here?
Also, slightly off-topic - I had a i730 before. When you double-clicked on a file, it downloaded it immediately instead of having to go through the menus and choose Send/Receive. Kind of inconvenient, don't you think?
Yep, same problem here -- my voip sends me the message in a wav file and the ppc 6700 will not play it --but the windows player on a desktop will.
Anyone else have a solution?
Yep, same problem here -- my voip sends me the message in a wav file and the ppc 6700 will not play it --but the windows player on a desktop will.
Anyone else have a solution?
My theory is that since WAV files are normally not compressed, and contain the original aspects of the recording, that some voice mail systems use some sort of codex to compress them so that they are not too large to send via email. I own a recording studio and even very short WAV files that are only around a minute are 12 megs. That would make a very large file in an email attachment. It appears that Windows Mobile does not contain the codex's are being used by some of the systems.
My two cents...
Rob.
__________________ www.mobilerob.com
Productivity software for Smartphones
I have a Motorola Q and we use a Shoretel phone system, which forwards voicemails to Outlook as WAV files. I am not able to play them with the media player on the Q, but after I installed TCPMP and the wavpack, it works through using that player. Here is where I found those two packages...
I also have a Shoretel system at work and we use Outlook. I received a voice message and also couldn't play it on the Q. I'll try the download and let you know how I do with it.
Another option would be to use http://www.vm2wm.com which is a relay service that converts the voicemails to a format compatible with Windows Mobile (or to WMA directly). The other advantage is that the files become much smaller (WMA will save 90% of the original size).
Setup vonage to send the voicemails to your relay address and they come back to you in a nice converted format.
I had the same problem with my Vonage .wav files. TCPMP will play them.
How did you get Vonage .wav files to work? I've installed TCMP and the wavpack file but when I click on the .wav file in the email, media player still tries to open it. I still get the error that Windows Media "cannot play the audio stream, the audio format is not supported."
they will provide you with a virtual phone number.
in the settings menu....have k7 forward you a wav file of all voice mails.
Go to your account settings on Vonage or whatever service you have and have it forward all calls to the virtual phone number k7 provided you after 4 or 5 rings. (This way you can still answer a call if you are home)
All voice mails will now be diverted from Vonage or whichever provider you have Vmail box to k7's voice mail box before it hits.
K7 will email you copy of the wav file which plays on the Q or PPC phone.
I have used the service for 2 months now and its flawless. It is actually better this way because on Vonage you still have to delete the voice mail from your home phone after you get an email. With k7, you dont. Its one less step.
How did you get Vonage .wav files to work? I've installed TCMP and the wavpack file but when I click on the .wav file in the email, media player still tries to open it. I still get the error that Windows Media "cannot play the audio stream, the audio format is not supported."
I'd appreciate any suggestion.
Flash
Make sure you go into Options, Settings, File Associations in TCPMP and set it as the default player for .wav files.
I don't know what the wavpack file is, maybe that has something to do with it.
__________________
Motorola Q, WM5 -- Verizon Wireless, U.S.A.
Make sure you go into Options, Settings, File Associations in TCPMP and set it as the default player for .wav files.
I don't know what the wavpack file is, maybe that has something to do with it.
Yep, did that. At least I found the setting for "file associations/ WavPack Files (WV)". I don't find any setting that specifically says ".wav"
Then exited the program and restarted it. Also tried shutting down the phone and restarting it. Still keep getting the media player coming up when I try to access the .wav file from email.
they will provide you with a virtual phone number.
in the settings menu....have k7 forward you a wav file of all voice mails.
Go to your account settings on Vonage or whatever service you have and have it forward all calls to the virtual phone number k7 provided you after 4 or 5 rings. (This way you can still answer a call if you are home)
All voice mails will now be diverted from Vonage or whichever provider you have Vmail box to k7's voice mail box before it hits.
K7 will email you copy of the wav file which plays on the Q or PPC phone.
I have used the service for 2 months now and its flawless. It is actually better this way because on Vonage you still have to delete the voice mail from your home phone after you get an email. With k7, you dont. Its one less step.
Sounds interesting but I still need the voicemail to show up at home so the family can grab it when they get home or if they are on the phone when the voicemail comes in. Otherwise they'd be having to wait for me to land from a flight or get out of a meeting before they could access the voicemail (once I figured out who it was for).
If I was single this sounds like a viable option. Thanks for the suggestion though.
Yep, did that. At least I found the setting for "file associations/ WavPack Files (WV)". I don't find any setting that specifically says ".wav"
Then exited the program and restarted it. Also tried shutting down the phone and restarting it. Still keep getting the media player coming up when I try to access the .wav file from email.
Flash
If you have a registry editor like Resco Registry Editor, you can adjust the registry. I would be very careful, and willing to experiment, but here is the registry key for .wav files (wavfile):
You should be able to change wmplayer.exe to the name of the player you are using.
I have not tested this for an alternative player, since I have no current need, but I have used the same technique for changing ZIP providers and other file types to new defaults.
Rob.
__________________ www.mobilerob.com
Productivity software for Smartphones
If you have a registry editor like Resco Registry Editor, you can adjust the registry. I would be very careful, and willing to experiment, but here is the registry key for .wav files (wavfile):
You should be able to change wmplayer.exe to the name of the player you are using.
I have not tested this for an alternative player, since I have no current need, but I have used the same technique for changing ZIP providers and other file types to new defaults.
Rob.
Rob: Good idea. I was looking for this with Rescoe last night but couldn't find the location. Obviously didn't know where to look. Thanks for that.
However, didn't work. TCPMP's file is "player.exe" so replaced the default value with player.exe "%1" which should have done it. Saved, closed all files, tried restarting the phone, no luck. Still shows a Windows media icon and still says can't open the file. Even tried putting in the full path name since it is located on the storage card (shouldn't have made a difference) but no luck.
Confirmed that Player.exe was the application by running that from the file manager just to be sure. Hmmmm.
So, I'm using TCPMP.0.72RC1 with the cab installed on the storage card root then run from there. The application works normally. I confirmed that normal music .wav files can be played by both TCPMP and media player by running the app then finding a specific .wav music file and playing it from within the app.
HOWEVER, if I use file manager to go directly to a music .wav file and select it, I now (with the registry edit) get an error "Can't find [the name of the song] (or one of its components). Make sure the path and filename are correct and that all the required libraries are available." This tells me that something is wrong with the registry edit, but I'm not sure what.
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