Does anyone out there know how to delete mail or any workable solution for deleting mail from an IMAP server on the Q. Every time I delete a message it just comes back a few minutes later.... Even if I do a send/receive right after I delete the message.
I know there is some quirkyness with this but it should never come back after deleting it righ?...
I used to use IMAP heavily until I started using a Exchange 2003 hosting service. For $7.95 per month, I get push email (using SMS currently). I simply have all of my third party email providers forward mail to the Exchange server.
So I have not tested the IMAP handling on the Q. However, on my i600 IMAP worked fine. I used to have several IMAP accounts setup on it and had no problems with deleting or synching in general. That was WM 2003 though.
You might try deleting the account and resetting it up. This will clear any issues with indexing of the email messages.
Hopefully someone who has used WM5 IMAP can chime in...
Rob.
__________________ www.mobilerob.com
Productivity software for Smartphones
So if you delete a message from your device it gets deleted off the server? Or does it just not come back?
On mine if I delete it, is just comes back again later. At least some of the time. It is never deleted from the server. I know there is some debate on this, but I would like this functionality.
Really quite strange. My ISP uses courier, perhaps there is some issue with that email server...
THis came up in another thread, where Cruiselineguy was complaining about how he wanted to be able to delete from his Q but keep the original copy on the server.
I want to know why it doesn't work the way Outlook works, i.e., when you delete a message it goes to a Deleted Items folder and is only deleted permanently when you empty that folder. The reason I ask is that some handhelds make it easy to inadvertently delete items (My i730 was horrendous in this regard. It would do all kinds of stuff by itself. I never knew whether it was going to delete critical items or dial Timbuktu.)
IMAP4 implementation on PPC or Smartphones has been this way from the start. It does not move deleted items or sent items to those folders on the server.
To compensate for this, I used to set up a folder on the device called PDA Deleted Items, which synced with the desktop, and would simply move them to this folder instead of deleting them. Once you have this habit, it does not require more thought than deleting them.
I would also set up a PDA Sent items folder on the device and sync it with the desktop. I would then simply copy items to myself when sending emails. This would force a copy to end up on my Outlook desktop. I would set up a Rule to move items coming from my email account to the PDA Sent Items folder.
This worked for years until I recently decided to use an Exchange Hosting service.
Rob.
__________________ www.mobilerob.com
Productivity software for Smartphones
For me it does work like Outlook works and the way I believe it is supposed to work:
1. When I delete an email from my inbox on my Q it goes into the deleted items folder on my Q.
2. If I go into the deleted items folder on my Q I see the email.
3. I can restore it if I choose which places it back into the inbox folder.
4. Once I click on send/receive it will them remove the item from my deleted items folder on my Q.
5. After it is removed from the deleted items folder on my Q if I look at the deleted items folder on my PC in Outlook the email is still in my deleted items.
I have just verified this. I am using an IMAP configuration and not a POP configuration.
A couple of points I should clarify with my previous comments:
1. I am using an IMAP account on my Q to sync with my Exchange server.
2. When I verified the email was still there I was using Exchange OWA to connect to my server and see the email I deleted in my deleted items in my mailbox.
The reason I am using IMAP is that I also sync via ActiveSync to my work Exchange server. This is the only solution I can figure to use since MS does not allow 2 separate Exchange AS profiles.
Perhaps it is a problem with the Courier server my ISP uses for IMAP4.
Here is my test and the results.
1) Send email to myself, I see it on the device and on the desktop.
2) Close desktop client to be sure it would not interfere.
3) Delete email on my Q, I see it goes into my Deleted items folder.
4) Send/Receive emails and I see the items disappear from my inbox and deleted items.
5) Send/Receive a second time and they reappear in my inbox.
6) Open desktop client and see the message has reappeared.
* I am running no other desktop program that might re-add this item to the inbox.
I shall go try with my fastmail account as well. Perhaps it only works with Exchange... Microsoft, go figure...
My fastmail account (Different ISP) does the same thing. It is odd because I do not remember this behavior on my Samsing i730 that my Q is replacing.
I cannot wait for FlexMail on the Smartphone.
I realize this thread may be a bit old, but I wanted to add my findings for future readers. I have a Verizon XV6700 and often see the exact same behavior (deleted messages aren't really deleted, so they re-appear with the next synchronization). I do think there is something about the IMAP server which at least contributes to the situation, though it may not be entirely to blame. I say this because I have one account that connects to an exchange server at work, and it always deletes properly. By contrast, my personal domain is hosted by ReadyHosting and ~80% of the time it does not delete problem. Then some days, just to really piss me off, it starts to work again.
At a mimimum, it's not just the Q, and it's not just the 6700. It may be more of a WM5 thing when combined with a non-exchange IMAP server.
Okay, again for future readers -- I just moved to the Q, and week 1 mail worked perfect. Week 2 I switched providers, stayed with IMAP, and delete no longer worked -- all messages came back. After snooping the requests, the problem is that I did not have a folder named "Deleted Items" on the server -- since my new Courier IMAP provider sticks everything underneath the "Inbox" title.
That's the cause... the fix is to simply create the directory subscription from your PC NOT under Inbox... assuming you can create a folder at that level.
And this, BTW, is a Windows Mobile problem, not a Q specific problem.
And for the official word from Microsoft's Pocket Outlook programmers, looks like Windows Mobile 6 will get the fixed namespace issue with IMAP... Here's the scoop on WinMo 6's support...
Quote:
After sooo many months of development, it's finally here. Public! We can write about it. We can show it off. Yes!!!!!
Over the next few days developers, testers and program managers in the Outlook Mobile team will write about features they worked on here. But lets do some high-level overview here.
So what's so cool about Windows Mobile 6? Well, it's not a comprehensive list but some of the things I like about WM6 are:
New look and feel, new icons, new sound ... little things amuse me .
It's faster!
More secure. More cryptography. You can read and compose rights-managed mails (IRM). You can also open rights managed Office documents. It's awesome.
Ready for this? You can read HTML Mail! Yup, rich emails with images, tables, formats and much more!
Comes with Windows Live (was that too much to ask). Hotmail, MSN Messenger, Spaces...it's all in here! You can chat with multiple people at the same time.
Keyboard Shortcuts in Messaging: It seems lame, but it's super useful. Press-and-hold a shortcut key and boom, the action happens.
You can also set Out of Office messages on your exchange server using the phone. I actually use it every time I am away (yes yes, I have a bad memory and forget to set my OOF message on the desktop before I leave).
Exchange e-mail search! You can search your emails stored on the server from your device.
Quickly fetch e-mail messages from the server, instead of having to do a full sync (like in Windows Mobile 5). Emails now show this useful statusbar showing what's happening. The status bar actually goes away when there's no update to show to maximize real estate.
You can finally flag e-mail messages and sync that with the server. Makes e-mail management really easy. No more marking the email as unread to remember to action on it on the desktop later. Just flag it! The infamous IMAP namespace issue is ... drumroll ... fixed! That's right. Fixed!!!! We had so many questions about it that I had to post an apology. But it's fixed.
What else did we fix? Oh ya, multiple accounts in Messaging sync just fine. Schedule sync works! And the reply-all bug y'all complained so much about (well, at least some of you did) is also taken care of. See, we do listen!
Call history is now linked to contacts, so it gives you context. Open a contact and see when else you communicated with that contact. Missed a call? Now instead of just seeing the number you missed, open the contact and communicate however you want (other phone numbers, SMS, IM...).
The calendar app has this fancy ribbon thing that summarizes the day. It's more useful than it seems. I'll let Calendar folks talk about their stuff in a later post.
Works magically with Windows Vista.
.NET CF 2.0 and Mobile SQL Server!
Support for storage card encryption and storage card wipe.
...and a ton more. This is the list off the top of my head of stuff that *I* enjoy.
So where are some screenshots, you ask? Fair question. In my excitement I don't want to hold this post for screenshots. They'll follow.
Posted: Wednesday, February 07, 2007 4:48 PM by zhamid
Nice job "scm6079"!! Amazing all of this time and that was all I had to do... Amazing that they made the bug so unclear.. Well WM6 looks like it has a update feature that may allow them to patch machines.. Or so we can hope...
The whole thing was quite a fiasco. Anyway, I am enjoying FlexMail, the new beta kicks butt!
Okay, again for future readers -- I just moved to the Q, and week 1 mail worked perfect. Week 2 I switched providers, stayed with IMAP, and delete no longer worked -- all messages came back. After snooping the requests, the problem is that I did not have a folder named "Deleted Items" on the server -- since my new Courier IMAP provider sticks everything underneath the "Inbox" title.
That's the cause... the fix is to simply create the directory subscription from your PC NOT under Inbox... assuming you can create a folder at that level.
And this, BTW, is a Windows Mobile problem, not a Q specific problem.
_Scott
This worked for me. I created the "Deleted Items" folder from my PC and now when I delete messages it takes them right out for me. THANKS!!!!!!!!!!!!
Friggin IMAP and deleting mail
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