the backup on my pc hasa problem and when i sync it couse the phone to not work at all untill i do a hard reset.
i want to be able to start syncing and use the oldname i was useing becouse of ultrasoft money

can i do this a simple way,
i want to basicaly start over

Uninstall the Palm Desktop, reboot, delete the Program Files/Palm folder, reinstall the Palm Desktop.

You don't need to uninstall/reinstall the Palm Desktop software. Simply remove the Hotsync identity from within the Palm Desktop software. Make sure the relative Backup directory has been deleted or moved as well. Then just start using it like it's a new install.

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Michael

where can i find that i use outlook to sync

If you go My Computer, C, Program Files, Palm. Then you should see a file with your last name and first initial. Look for backup and just rename it. Then sync.
For outlook to sync you must load the chapura software from you cd.

i already have it installed because it now
can i just rename it and go from there

I've renamed mine backup1. Should work.