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Old 07-27-2005, 10:09 AM
     
  #1 (permalink)  
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Does Verizon still replace 7135's?

I see a lot of threads with people defecting to the Treo but if I want to get a new 7135 after having trouble, will VZW still replace it?
 
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Old 07-27-2005, 02:21 PM
     
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Doubt it. I called today and they told me the only replacement for a 7135 is now a Treo 650. You can probably check e-bay but won't get one from Verizon.
 
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Old 07-27-2005, 02:39 PM
     
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FYI, I wouldn't try to get a 7135 from Ebay. I was thinking of that route, but when I went into the Verizon store in Santa Monica, CA 2 days ago, they told me they were no longer allowed to activate them anymore.
 
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Old 07-27-2005, 04:23 PM
     
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That's correct Verizon will only activate 7135's on an account that previously had a 7135 (as a replacement I presume). I still here of folks that manage to get it done over the phone. I guess you gotta find the right CSR.
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Old 07-27-2005, 04:26 PM
     
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Actually, I already have a (now broken) 7135 acct. & they (Verizon) said they wouldn't activate another one (bought on ebay, etc.).
 
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Old 07-30-2005, 08:23 PM
     
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I activated

Don't believe everything you hear, I just switched from a 6035 to a 7135. I got the 7135 from E-bay yesterday and activated it today (7/30/05). I tried to activate on the web and got an error message, so I called the 1-800 number. The CSR activated it with no hu-hu. It's a crap shoot about who you get, some will activate and some won't, so be polite and persistent.

One down side is that they switched my data plan from MOU to usage. I'm going to call back and get it switched back to MOU.
 
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Old 07-31-2005, 08:26 PM
     
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db
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close call re-activating 7135

my kyo is going bad and assurion replaced it with a treo 650c (brand new). after a few days it was clear it wasn't receiving calls properly and the verizon data techs advised me to have assurion replace it. they also said their system wouldn't allow activation of any 7135s, so i would have to wait for a replacement phone. with persistence, a customer service rep was willing to try putting it thru and their system accepted the activation (whew!).

it sounds like "the system" has some kind of parameters for when to accept a 7135 and when to reject it. in my case, i had switched my activation from the kyo to the treo 5 days earlier. the customer service rep hadn't expected it to go thru successfully. it doesn't sound like there is much recourse if "the system" rejects it.

good luck,
-db
 
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Old 08-02-2005, 12:52 PM
     
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Join Date: 11-21-2002
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I switch back and forth between my 7135 and my I700.

This morning I switched back to my 7135 online without a hitch!

I think the reason why they won't let some people activate a 7135 online or possibly any other pda phone is that they want to get you off the MOU data plan.
 
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