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Old 03-01-2005, 10:49 AM
     
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Software won't install

I recently was given a used 7135, while attempting to install the Kyocera software I was given a error message. The short version is that Kyocera software wants to only install on a C:/ drive and I dont have one, mine is a G:/ drive. Kyocera says it doesnt have a fix, so does anyone have a suggestion so I my sync my PC and 7135 with outlook?
 
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Old 03-01-2005, 12:29 PM
     
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What OS are you using? what is on your C: drive or do you just have the boot partitions defined as G:\? Just a guess by try using the subst command to map the g:\ back to the c:\ and see if it will install.
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Old 03-01-2005, 12:37 PM
     
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I am operating on Windows XP and I do not have a C: drive, My local drive is G: and the Kyoecera sofware wants a C: drive only if that isint lame
 
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Old 03-01-2005, 12:48 PM
     
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Well most default installations of WindowsXP set the boot drive to C:\... I've seen circumstances caused by various reinstallations that will cause the boot drive to become G:\ or whatever. And it always reaks havoc with applications that don't see eye to eye with a non standard boot drive letter. That is why I suggested an old DOS trick.... go to Start>run>type cmd press ok. then type subst c: g:\ [enter]. That will create a virtual C:\ drive letter that is the same as you hard drive. then install you apps and see if it works...
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Old 03-01-2005, 01:41 PM
     
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Nice trick MGuzzy ... I have nearly forgotten all my old DOS commands (from years of neglect) and it is nice to see them used from time to time!
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Old 03-01-2005, 02:49 PM
     
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Excellent suggestion, that did it. Amazing that the folks at Kyocera didn't eve attempt to make a suggestion like that. Thanks for you help, I hope to return the favor sometime.
 
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Old 03-02-2005, 09:54 AM
     
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most tech support minions aren't old enough to remember DOS
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Old 03-02-2005, 11:51 AM
     
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Or, since XP is derived from NT and 2000, go int Computer Management and change the drive from G: to C:.
 
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Old 03-02-2005, 12:17 PM
     
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Quote:
Originally posted by jsimonson0
Or, since XP is derived from NT and 2000, go int Computer Management and change the drive from G: to C:.
I thought of that too but I wasn't sure what impact that would have on the other applications he has installed on his PC...
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