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Old 12-17-2004, 06:15 PM
     
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HotSync does not work anymore for Kyocera 7135

Hi everyone,

My Hotsync suddenly NOT working anymore on my Window XP. This is the error that I got when push the hotsync button:

"This feature is not available when the port is in use"

I checked all the ports and they seem to be OK, please advice me what to do.........I'm couple days out of sync.


Thanks,

Vu
 
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Old 12-17-2004, 07:30 PM
     
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UninstallPalmdesktop.Reboot PC and reinstall PalmDesktop.
 
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Old 12-18-2004, 12:08 AM
     
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You can start a hotsync by going to the hotsync app on the phone, and selecting the on-screen button. You should also be able to fix it with a soft reset, or going to the fax/modem app and then leaving it. At least these all work for me...
 
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Old 12-18-2004, 12:31 AM
     
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Re: HotSync does not work anymore for Kyocera 7135

Quote:
Originally posted by vqd2697
Hi everyone,

My Hotsync suddenly NOT working anymore on my Window XP. This is the error that I got when push the hotsync button:

"This feature is not available when the port is in use"

I checked all the ports and they seem to be OK, please advice me what to do.........I'm couple days out of sync.


Thanks,

Vu
I've had that. A soft reset always takes care of it,
 
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Old 12-18-2004, 01:09 PM
     
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I had a similar problem, would always wonk out.

Eventually the 7135 did a full reset. When I hit Hot sync afterwards everything worked fine.
 
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Old 12-18-2004, 06:03 PM
     
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I had the same problem and it turned to be a defect in the cradle. Once I got a new cradle the hot sync worked fine. I worked with Kyocera support and this was the outcome after checking everything they could think of. I believe mine was an extremely unusual case.
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Old 12-20-2004, 08:36 AM
     
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Quote:
Originally posted by bigburd
UninstallPalmdesktop.Reboot PC and reinstall PalmDesktop.
That won't fix it. It's a problem on the 7135, not on the desktop. Soft reset the 7135 using the reset button in the battery compartment will fix the problem.
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Old 12-21-2004, 08:56 AM
     
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inorder to fix this which is the EASIEST problem to fix ... click on FAX MODEM,,, once it says " ready to send" then hit yer House icon and try a sync again DO NOT unistall palm desktop, thats silly. If the fax modem doesnt work try a soft reset. NO big deal.
 
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