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Old 07-05-2004, 10:51 AM
     
  #1 (permalink)  
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Snappermail/Kyocera7135/Verizon/Comcast

Hi

I have tried to set-up the new snappermail beta with my kyocera 7135 phone, verizon wireless service and my comcast account.

I have had no luck, have searched the forums here and am ready to give it up.

I can not get it to send and receive correctly.

Does it just not work with this combination of companies/services?

Is there an exact set of instructions of all parameters to set it up if someone actually is using it flawlessly.

I have tried using combinations of fastmail, eudora and mobile mail to send and receive mail via pop3 and imap, hotmail, etc.

It seems crazy that one has to go through so many hoops to use e-mail on our cell phones.

I can't seem to find a better way and may not be adept enough to figure the solution via all of the forums here that I have read through.

I hope that someone may be able to help me with this.

Thank you very much in advance!!
 
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Old 07-05-2004, 11:05 AM
     
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I am using that exact setup (except regular SnapperMail)

All you need to know is

outgoing: smtp.comcast.net
incoming: pop.smtp.comcast.net

use your regular username and password you log into mail with.
 
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Old 07-05-2004, 12:25 PM
     
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I am a Verizon user. You can use any inbound SMTP that you like, but outbound is a problem unless you use a "universal" outbound SMTP. www.smarthome.com allows for a free outbound SMTP account that works perfectly on Verizon.

The problem has to do with "relaying" that most ISPs block to prevent SPAM.
 
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Old 07-05-2004, 02:30 PM
     
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outbound server/smarthome

Hi;

Smarthome sells products for the home/electronics,etc. I'm familiar with this company.

I'm confused about the suggestion for use of their outbound server?

I tried setting up Snappermail as described and get the following message when trying to send mail:
Authorizing SMTP
Incompatible SMTP server(SMTP responded not ok) Failed to authorize to SMTP server on account home. Server replied 503 already authenticated.
 
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Old 07-05-2004, 05:11 PM
     
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boy, did I screw that one up. really sorry about that. guess that is what I get for copy/paste and editting the wrong line and reviewing before subitting.

my settings are

incoming: mail.comcast.net
outgoing: smtp.comcast.net

as long as you assign your comcast username (user part o fyour comcast.net email addr) and password, you can send mail without it being a relay setup.
 
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Old 07-05-2004, 10:29 PM
     
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smtp

Still not getting through.
Did you change any of the default settings in the rest of the program?
The smtp still seems to be a problem.
I changed the settings as in the last reply.
Thanks!
 
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Old 07-05-2004, 10:53 PM
     
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In Preferences, I have everything checked

In Manual Delivery, only Disconnect after operations is checked

Auto Delivery is off, but it does work when I enable it

Using regular EN network connection over wireless modem

I am using Snappermail 1.9.2.01 (waiting for 2.0 though)

Are you assigning a user and password to both incoming and outgoing server settings?
 
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Old 07-06-2004, 05:46 AM
     
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receiving

I just went through the settings.
It received my mail through my comcast act.
It just doesn't send mail. Incompatible SMTP server.
I use:
smtp.comcast.net
my username that is before: @comcast.net
My password for the act.

Thank you for your help!
Doesn't seem as if it is going to work.
I doubt if comcast would be of any help?
 
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Old 07-06-2004, 08:32 AM
     
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they probably wont be of any help. what ersion of snappermail are you using?
 
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Old 07-06-2004, 09:22 AM
     
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snapper/verizon/comcast

I use that combination successfully. Also using version 1.9.2.01, so maybe the beta is an issue.
 
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Old 07-06-2004, 10:21 AM
     
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You need to try the 1.9.3.x version or the 2.0 beta. There are fixes in both versions for the "already authenticated" problem.
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Last edited by SilvrDrgn : 07-07-2004 at 08:18 AM.
 
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Old 07-06-2004, 12:35 PM
     
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You can only send e-mail using your Verizon account. Verizon (and most other ISP's) will not "relay" messages to another ISP. This is to prevent spam and other malicious uses of e-mail.

You need to setup Snapper to: Compose new mesages with: Verizon. (This is under Edit Accounts). This defaults to your accounts in alphabetical order. Sinc Comcast comes before Verizon
it is likely that it has defaulted to Comcast instead of Verizon.

If you set this to Comcast, you'll get the error message you quoted.

Make sure you set the Receive Mail from (checklist) to whatever and as many accounts you want to receive mail from.

You can only send e-mail through Verizon Net, though.
 
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Old 07-06-2004, 01:36 PM
     
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I don't know about Comcast, but I successfully use SnapperMail with my pop3 e.mail account provided through SBC Yahoo! DSL service. If anyone wants help with those settings, let me know.
 
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Old 07-06-2004, 02:16 PM
     
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I have "compose new messages with" set to Comcast and it works fine for me.
 
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Old 07-06-2004, 03:01 PM
     
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Re: Snappermail/Kyocera7135/Verizon/Comcast

Quote:
Originally posted by srfoot
Hi

I have tried to set-up the new snappermail beta with my kyocera 7135 phone, verizon wireless service and my comcast account.

I have had no luck, have searched the forums here and am ready to give it up.

I can not get it to send and receive correctly.

Does it just not work with this combination of companies/services?

I've been using this combo since snappermail came out with no problems. As indicated in other responses, set the following:

Incoming mail (POP3): mail.comcast.net
Outgoing mail (SMTP): smtp.comcast.net
Username: put in ONLY the part before @comcast.net
Password: make sure you enter in both Incoming & outgoing sections

In "Edit Accounts" make sure you've selected "Compose new messages with: Comcast"

Good Luck!
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Old 07-06-2004, 03:04 PM
     
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I ran into the same problem. I was able to send e-mail using Snappermail & my Comcast account for over a year when it stopped working in March. After several calls to Comcast, I was told that I was never supposed to be able to relay mail through Comcast. According to a Comcast rep. Comcast had been going through the system and closing off "holes" where it was being allowed. I set up my Snappermail to use VZW and it has worked fine that way. I have no idea whether what Comcast told me was true, but the bottom line was that I was no longer able to send e-mail through the 7135 using Comcast.
 
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Old 07-06-2004, 09:47 PM
     
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It's working

Thank you to all those that have contributed to this thread!!

It is working!!!!

I downloaded the new beta version and it seems to be working fine.

Thank you!!!!!!!!!!!!!!!!!

Great effort by all.
 
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