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Old 05-19-2004, 03:48 PM
     
  #1 (permalink)  
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Join Date: 05-17-2004
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Angry stupid insurance company!

New phone, yeah right! THey threw it in a box with NO hotsync cradle and no instructions!! ARG! I did get a free car charger, I guess that's something. Well, I'm off to find a user's manual. I tried to find out what version I have under 'info.' Can anyone tell me exactly where to look to find out if I have the latest version of the software?
Thanks,
Sarina
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Old 05-19-2004, 04:17 PM
     
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Click on the icon "Phone Info"

In the phone info program, you will find a drop down menu in the upper right corner.

The default is "Genreral"
Click on the arrow to bring up the drop down menu. Select "Software"

You should then see

Phone Software: (latest is MZ1.0.44)
PDA Software: (latest is SZ 1.0.29)

PRL: (latest, I think, is 50154)


If I had a bad sense of humor, I'd make some joke about Mrs Batman. But I'll forego that.
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Old 05-19-2004, 04:27 PM
     
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Quote:
If I had a bad sense of humor, I'd make some joke about Mrs Batman. But I'll forego that.
haha.. Most people don't pick that up. That's exactly what it means. Come on, let's hear the joke...

I just figured out the software is also not here. The screen is flashing, it's locked up twice already. The buttons freeze up, the screen freezes... the charger keeps beeping on and off. Time to call the insurance company AGAIN.
Arg.
Sarina

Last edited by MrsBWayne : 05-19-2004 at 04:43 PM.
 
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Old 05-19-2004, 05:03 PM
     
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Well, I just packed it back in the box. Looks like I won't be playing with my new phone until FRIDAY now.

And they're still insisting that was a new phone! <sarcasm>Say, when you guys got your phones, didn't they come with chargers and software and manuals?? </sarcasm> The chick on the phone tells me they don't stock the hotsync chargers, I have to get them separate. HUH???

--> Insurance Co.
SW
 
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Old 05-19-2004, 05:07 PM
     
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I have the software and manuals if you want them. P{M or e.axel@comcast.net.
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Old 05-20-2004, 12:42 AM
     
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The new phone comes with a USB/Serial hotsync cradle, travel charger, 3 stylii, Installation CD and booklet. Holy crap, batman, You got gyped!
mg
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Old 05-20-2004, 09:07 AM
     
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It's early here, so I may be missing something. Your subject mentions insurance, is this a replacement you received or are you asking if insurance will swap out this one for one with all the pieces?

If you purchased this new from Kyocera/Verizon, then yes all items should be included and not thrown in a box. If this is an insurance replacement, no only the phone. I was told to save my old stylus as it would even have that when I exchanged mine.
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Old 05-20-2004, 09:17 AM
     
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Where did you get the phone ?

My experience was just like harley said.

If it's a new purchase from a dealer, even a new purchase of a refurbished phone, you should get a comlete set up with all the accessories. If not, then you have recourse to get them from whoever it is that sold you the phone in the first place. If they don't, maybe you could have your husband and Robin to intimidate them.

As for the joke--well. let me weasel out of it. My sense of humor is way to dry for most people and WAY too dirty for a public forum.

In a bar after a couple of beers I might tell you the one about the Invisible Man, Wonder Woman and Superman.......................
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Last edited by Schavlan : 05-20-2004 at 09:22 AM.
 
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