Hi! I haven't posted for a long time, but read this board frequently for info on my phone.

Anyway, nothing tramautic happened, but this morning, when I tried to power on my phone, it goes through the "powering on" notice, then immediately turns itself off.

After 4-5 tries, it did turn itself on and everything was great until a minute later, the thing turned itself off again. I did a soft reset, then a hard reset, but those didn't seem to help. Now, it only turns on every 10th time I try - otherwise, it starts to boot up (i.e., "Powering On..."), then shuts itself off. I also noticed that it won't charge . . .

Any thoughts, suggestions?

The palm seems to work fine.

Thanks in advance!

dead. get it replaced.

Thanks. You're probably right that it's dead.

Last question, though. Verizon said they have a software update that I should install at the store and that may help.

Do you think I should try that, or should I just get a new one from the insurance?

Thanks.

you can try the software upgrade first, in fact, thats the best way to handle this. even if you get there and they say you already have the latest, have them reflash it anyway. take note that it takes about 1/2 hr to do it, at the least.

I thought I was dead in the water today. Reading from snappermail when it froze. Soft reset and ---nothing. Black screen.
Couldn't soft reset, couldn't hard reset. Taking out the battery didn't help.
Got Verizon data tech at 866-788-9387 who suggested I try a "crash reset". Sequence as follows:

Take out battery.
Hold reset button 60 seconds.
Replace battery.
Hold backlight and reset button at the same time.
After 5 seconds release backlight.
After 5 more seconds release reset button.

Voila! Back in business! Many, many thanks to all on this forum who keep recommending backups to the card. CardBackup gave me back everything. Backup was 4 days old, however. From now on I have one scheduled every night.

Hope this helps someone.

When my phone died, even the crash reset wouldn't work. But they wouldn't flash it unless it powered on (at my location).

Have you tried removing the battery for a bit (and losing your data)?

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My sordid past:

Kyocera 6035, Kyocera 7135, Samsung i700, iPAQ 6315, iPAQ hx4705, Motorola a630, BB 7100t, iPAQ rx3115, JAM 850, BB 8700g, Samsung i320 (just for fun), imate KJAM, TMO SDA, MDA, TMO Wing

fluke, "crash reset" is something verizon invented that actually doesnt do anything
it probably fixed it cause you took your battery out for 60 seconds
if you ask kyocera they'll tell you that
i had the opertunity to speak to one of the engineers at kyocera and thats what they told me

And when I spoke to a Verizon engineer they told me that it IS a real feature of the phone, but one which is included on Verizon only phones, over the objection of Kyocera who didn't feel it was necessary (Kyo was wrong on that, btw).

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Peter L.

sorry but the verzion engineer you spoke to was full of it. verizon didnt design the phone, kyo did. and if verzion somehow did manage to add that feature, it wouldnt be a 7135 anymore as that would require hardware changes. you couldnt put something like that in software. after it all, its still a palm, and this hard reset/soft reset is a palm thing.

You cannot flash a phone unless you can turn it on and get into programming mode (111111, options, software update)......

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Palm M515>Kyocera 6035>Kyo 7135>Treo 650>Treo700W>Treo 700P>Palm Centro Verizon

Rasauq... obviously V. did not add it.... Kyo did, but only at V's request and over their own objections. What is so unbelievable about that?????

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Peter L.

Verizon has no power like that over Kyocera. Sorry Plyons, but the crash reset is full of it. When I called Kyocera, they indicated that no such feature has been added to the phone and the same is accomplished by removing the battery for the same period.

If "crash reset" refers to the holding down the reset button for a certain period of time, then it seems this feature does exist, even for Alltel phones. Supposedly this drains the backup battery, so it's more thorough than a standard hard reset (holding the backlight button while resetting).

I had to get my Alltel-branded 7135 replaced very early on (Apr 2003). I called Kyo tech support directly, and the told me to remove the batt and hold the reset button for some number of seconds. I had to call Kyo directly because this was before Verizon released the phone in my area.