i called the local verizon place and told them that my 0 key wasent working. they told me that i had to call some company to get support for the phone and that they wont do it.

they also said they would do the software update, but it would take an hour.

does this sound right to anyone else?

thanks

Yes, and it's no biggie
Call Kyocer @ 800 349 4478
for tech support for the 7135
If they can't fix it thety will fedex an exchange phone for you.

Did you call customer support @ 866 788 9387

__________________
Perry
Showphotographer@hotmail.com

I got a replacement phone from verizon tech support last month because my 0 key wasn't working either. I just dialed 611.

-Warr