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Old 01-13-2004, 04:22 PM
     
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BackupBuddy Restore Problems

I'm using the trial verion of Backup BuddyVFS and decided to try its restore function. After a full backup to my SD card, I performed a hard reset, erased my phone, then ran BB Restore from the SD Card. After the restore, it prompts me to reset, which I do, but after it boots, I get a fatal error. The only way to recover is to do a hard reset. During the restore, it prompts me to overwrite several files. Are there some things that should not be restored?

- RODNEY
 
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Old 01-13-2004, 04:34 PM
     
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Overwriting the contacts, calendar, etc. databases shouldn't be the cause of the errors. It is normal to have to overwrite those files when you restore. I don't have any idea why the restore wouldn't be successful though.
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Old 01-13-2004, 04:49 PM
     
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Something to try... Install Crash Pro ($6 from PalmGear). This nifty little app will log the error message and most of the time is pretty good at identifying the running program at the time of a crash or reset. It also will auto reset and install your active hacks so you don't have to be there to answer the prompts.

This could give you an indication of the app running at the time of the fatal (I've found that the running app isn't always the root cause of the crash). If its not critical you might try not restoring the indicated app and then go from there to see what went wrong.

-Quick
 
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Old 01-13-2004, 06:07 PM
     
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Might try this

Same thing happened to me with my older Kyocera. The program that was tripping me up was Agendus. I found I had to (1) delete Agendus from the Palm; (2) set conduit on desktop to ignore any Agendus references; (3) go into my backup file and remove all Agendus, Iambic, Acctnames files. Then I restore -- it "boots" without Agendus. Next I reload Agendus onto the Palm and then hotsynch again, which restores the data. Looooonnnnng process.

Hope this helps you.

Barb
 
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Old 01-14-2004, 05:54 AM
     
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Use Card Backup Instead. It is an awesome program. Will do a full backup automatically for each day of the week giving you seven (or more) backups from which to restore.

I just had to move my data to a new 7135 (I damaged the old screen - thank goodness for the insurance!) and it took all of about 5 minutes to turn my new 7135 into a mirror image of the old one.
 
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Old 01-14-2004, 06:58 AM
     
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Where did you get the Card backup? I had something similar happen to me and was using the BB on the SD card...

Thanks!

Bill
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Old 01-14-2004, 07:17 AM
     
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You can get CardBackup at Handango
 
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Old 01-14-2004, 07:22 AM
     
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Thanks, hotsyncin right now to the 7135.
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Old 01-14-2004, 11:13 AM
     
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To follow-up: I had, of course, performed a hot sync before erasing the memory to test BB. I hot synced to restore everything, which worked except that it did not restore my voice dialing database (I guess this is normal?). Anyhow, I tried BB again and now it works flawlessly. I have not yet retrained my voice dials, but I will do that today and try the BB test again. Thanks for all the help.

- RODNEY
 
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Old 01-16-2004, 08:16 PM
     
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Hmmmm, thats strange!?!?!? I tried card backup and when I did a hard reset, all I could see was backupbuddy. Am "I" missing something???
 
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